Production Manger/Sr. Desktop Publisher
Resume:
Charmayne Walker
Production Manager
*******@*****.*** • 240-***-****
LinkedIn • Silver Spring, MD
Accomplished and resourceful professional with extensive experience in creative production and desktop publishing management across corporate, nonprofit, and mission-driven sectors.
● Strategic in aligning visual storytelling and brand messaging with business goals to elevate audience engagement and communication clarity.
● Innovative in developing cohesive workflows that enhance design quality, team efficiency, and project delivery across print and digital platforms.
● History of supervising cross-functional teams of graphic designers, desktop publishers, editors, and compliance specialists to exceed performance benchmarks consistently.
● Ability to oversee full-cycle production operations, including onboarding, staffing, scheduling, and performance management.
● Proficient in production management, scheduling, and working with clients and those assigned to requests to make sure schedules are held to account.
● Collaborative in engaging stakeholders, vendors, and clients. Has worked with internal and external vendors for printing services.
● Has a history of digital/multimedia production and saving documents for future changes and updates.
● Worked with ADA 508 compliance and accessibility. Areas of Expertise
• Creative Project Management
• Desktop Publishing
• Graphic Design Coordination
• Strategic Planning & Execution
• Production Workflow Optimization
• Team Leadership & Training
• Cross-Functional Collaboration
• Brand Identity Development
• Resource Allocation
• Process Improvement
• Stakeholder Engagement
• Quality Assurance & Control
Professional Experience
Abt Global – Rockville, MD 2012 – 2025
Creative Production Manager 2016 – 2025
Collaborated with team members and stakeholders to swiftly resolve operational challenges and ensure seamless workflow continuity. Oversaw service request intake for the Creative Services Department and ensured timely responses to inquiries regarding procedures and standards. Delegated assignments strategically, factoring in task complexity, team expertise, and availability to optimize resource utilization within set timelines and budget constraints. Administered all facets of production operations, including onboarding new hires, screening temporary staff for surge support, approving timesheets, and coordinating time-off schedules to maintain continuous coverage. Led kickoff meetings for new projects and proposals, setting clear expectations and aligning team efforts with client objectives.
Key Contributions:
● Monitored project timelines actively, addressed workload imbalances, and mitigated risks related to delivery delays.
● Contributed to proposals and deliverables by offering high-quality desktop publishing support during critical project phases.
● Facilitated team check-ins through group and one-on-one meetings to maintain supportive and productive work environment.
● Established a centralized inbox system for the Creative Services Center, streamlined task assignments, and improved workflow clarity.
● Supervised a production team of 10 professionals—including desktop publishers, graphic design coordinators, 508 compliance specialists, editors, and temporary staff—maintaining efficiency in daily production operations. Desktop Publisher 2012 – 2016
Produced polished layouts and ensured consistent formatting across a variety of deliverables, including proposals (domestic and international), reports, presentations, questionnaires, manuals, and 508-compliant documents using advanced desktop publishing Charmayne Walker
Page 2 2
software. Supported layout and design for large-scale, multi-author proposals, ensuring structure, formatting, and organization aligned with detailed solicitation requirements from federal, state, and foundation entities. Delivered high-quality formatting for technical and business proposals, as well as professional resumes, tailored to client specifications. Key Contributions:
● Improved efficiency and brand consistency across recurring deliverables by creating and refining templates for reports and standardized documents.
● Collaborated directly with clients to ensure design visions were accurately realized, transforming concepts into production-ready assets that met both functional and visual expectations.
● Mentored junior team members by guiding them through department standards, production workflows, and business development protocols, fostering team capability and cohesion. Additional Experience
Desktop Publisher/Graphic Artist Citizant – Chantilly, VA Desktop Publisher/Proposal Specialist Jacobs Technology, Inc. – Herndon, VA Desktop Publisher/Graphic Artist Abt Global – Bethesda, MD Proposal Specialist/Desktop Publisher Motorola, Inc. – Columbia, MD Sr. Graphic Artist/ Desktop Publisher Beth Am Synagogue – Baltimore, MD Education
BS, Computer Information Systems Strayer University – Washington, DC Certifications
https://courses.edx.org/certificates/59e5ef3f65ea4f4090b9f1a2a14f66de https://courses.edx.org/certificates/baf47c8e120d4128a48db98d03a80451 Technical Proficiencies
Microsoft Office (Word, PowerPoint, Excel, Publisher, Visio) Adobe Suite (InDesign, Illustrator, Photoshop, Acrobat Pro) Trello, MS Teams
Contact this candidate