Case Manager and Program Specialist with 25+ Years Experience

Earl Majette

Bronx, NY ***** • P: 646-***-**** • E: *********@***.***

Case Manager

Management • Facilitator • Teaching Artist

Effective Communication Clerical and Administration Interpersonal Skills Data Analysis Microsoft Applications Accounting

Time Management Leadership Management Detailed Oriented Accountability Attention to Detail Real Estate Trusts / Legalities

At-risk Youth Worker Skills Non-Secure and Secure Detention Residency Centers Knowledge Great Public Relations

EXPERIENCE

Bronx Works Bronx, NY 08/2024 – Present

Case Manager

Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-ups, conduct regular case conferences with clients and service providers as required.

Manage caseloads for a diverse client population, monitor and document client progress toward service plan goals, document all interactions with, or on behalf of, clients, maintain familiarity with program resources available on and off-site.

Provide group counseling as assigned by the program director, coordinate client services with other social service, mental health, medical, employment, education, child care and other providers as needed that fall under company guidelines.

Complete program reports on a monthly basis, or more frequently as needed, conduct home visits and other field work accordingly, as required, report to, and meet with, supervisor on a monthly basis to report cases.

100 Suits for 100 Men New York, NY 01/2023 – 08/2024 Inmate Support Specialist Scholar Support Specialist 10/2018 – 01/2019

Managed four housing units provide peer counseling to incarcerated persons with educational and vocational planning support to facilitate a smooth transition and return to society and help and serve as the liaison to the organization for tangible needs.

Developed social-emotional wellness based curriculum to enhance the client mental health condition and future outlook, supported with needs upon release such as attire for court appearances and other support to help with the court process.

Spearheaded an inclusive classroom and school community and engaged in reflection and dialogue around issues of race, identity, equity, and inclusion of all scholars, and helped with wrap around service for students and staff accordingly.

Responsible for leading school culture the 100 Suites for 100 Men way by refining and implementing joyful and supportive systems that focus on keeping scholars engaged in learning, served as a resource when scholars needed support outside of class.

Administration for Children’s Services New York, NY 03/2022 – 09/2022 Consultant

Managed the Summer Youth Employment Program for the DYFJ division of ACS, provided technical assistance to ACS staff, oversaw time sheets and payroll distribution accordingly.

Created career awareness seminars for SYEP participants, assisted DYFJ secure detention staff with youth recruitment and applications, and helped with consulting proper services based on needs.

Offered advice and expertise to client organizations to help them improve their program performance, focused on operations, met with management, or appropriate staff to understand their requirements.

Samaritan Daytop Village New York, NY 01/2019 – 03/2021 Group Facilitator / Case Manager

Facilitated program workshops on Rikers Island engaging participants in Financial Literacy, Job Readiness and Life Skills related exercises for instilling confidence, emotional intelligence, and employability skills.

Developed, reviewed, and modified training curriculum to address interest, subject relevance, and group progress, assisted in the planning, coordination, monitoring, and evaluation of re-entry services for a participant with the emphasis on continuity of services, empowerment, and an attempt to do no harm.

Facilitated multiple care aspects (case coordination, information sharing, etc.), helped clients’ make informed decisions by acting as their advocate regarding their status and options.

Human Resources Administration New York, NY 04/2018 – 12/2018

Professional Temp

Taught Financial Literacy to adults in the Welfare to Work Program, facilitated life skills workshops for adults in the city shelter system, helped hire temporary jobs with sanitation or parks departments.

Processed procurement actions including contract amendments, renewals, reviewed and processed budgets, submitted invoices, worked on contracts and budgets in the finance department.

Reviewed appeals submitted for non-payment/credit for performance, analyzed data, prepared documents, communicated with the Agency Chief Contracting Office, Office of Legal Affairs, and the Contractor.

Bronx Council on the Arts New York, NY 04/2006 – 04/2016

BX Writers Corps At-Risk Youth Teaching Artist

Conducted workshops tailored to increase interest and understanding through the use of original lesson plans, emotional support and observation that evaluated the skill sets of the participants on a continual basis.

Drafted reports for internal and external review which underscored the progress, challenges, and positive outcomes the program experienced at each site on a weekly basis during the calendar year.

Taught financial literacy to at-risk youth and social skills at Horizon Juvenile Center, Peter Jay Sharp, Nelson Mandela House for Non-Secure Detention Residence.

EDUCATION

Hunter College BA Economics and Communication

New York, NY

LaGuardia Community College AAS Accounting

Long Island City, NY

NYC Dept of Youth and Community Development Certificates

ExpandEDSchools PASE-Partnership for After School Education COMPASS Teaching Artist Academy

New York State OASAS Provider Certifications

40 CASAC Education and Training Hours

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