Property Manager with Tenant Relations & Operations Expertise
Resume:
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Ms. Gina Marie D’Alora
Staten Island, NY 10305
***************@*****.***
SUMMARY
Resourceful property manager adept at ensuring high levels of tenant satisfaction while managing operational end financial aspects of property management efficiently. Specialized in strategic planning, lease administration, and property maintenance protocols to enhance asset value. Excel in negotiations, conflict resolution, and time management skills, crucial for navigating complex situations and fostering positive relationships with tenants and stakeholders. SKILLS
Tenant relations
Staff Management
Grounds Maintenance
Maintenance Scheduling
Database Management
Accounts Payables/Recievables
EXPERIENCE Robert Defalco Realty June 2022-Present
1678 Hylan Blvd
Staten Island, NY 10305
Realtor
Preparing legal documents
Showings
Advising clients on market conditions and pricing
Collaborated with clients and attorneys, lenders, appraisers and inspectors to guide the clients through the closing process Hildreth Financial Advisors
155 E55th Street
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NewYork, NY 10022
Executive Assistant
Bank Transactions Deposits/Transfers/Reconciliations Paid Property Insurance/Mortgages/Violations
Mass Mailings/email blasts
Vendor Relations
Oversaw trainees and provided administrative assistance as needed. Took notes for meetings
Distributed mail/Prepare outgoing mail, daily post office runs, Fed Ex Professionally respond and manage emails
Silvershore Properties October 2017-2019
38 E29th St.
New York, NY 10016
Property Manager
Coordinating tenant move ins/move outs
Enforcing lease obligations for both tenant and landlord Addressing tenant concerns/requests
Paid utilities for 80+ buildings
Ensured accurate and timely payments to vendors
Prepared, distributed rent bills to all tenants (80+ Properties) Collected rents
Maimonides Medical Center
4802 10th Avenue
Brooklyn, NY 11219 October 2003-2008
Financial Investigator-Admitting
Monitored and controlled the Patient Access Bed board, Facilitating transfers/discharges as requested by Nurse Managers Administered diversions after evaluating and assessing the situations in regards to patient volume in the Emergency room
Prepared and reviewed death certificates, birth certificates to ensure compliance with Medical/Legal/State requirements
Assisted Funeral Directors and coroners office with the disposition of remains of expired patients
Regulated and monitored OSHA,MSDS, and Department of Health Screened and directed high volume phone calls
Verified Insurance information
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Filled out admission paperwork for incoming patients New York Methodist Hospital October 1996-2002
506 6th St.
Brooklyn, NY 11215
Executive Assistant
Screened and directed high volume of phone calls from various Departments
Compelled daily census information for the President Set up monthly meetings, transcribed minutes, booked conference rooms and lunch arrangements
Processed purchase orders for various departments, ensuring approvals and denials in a timely fashion
Interfaced with Department Heads and Senior Management Compiled board reports for trustees
EDUCATION
Katharine Gibbs School
Associates Degree Business administration July 1994-1996 Licensed Realtor
Notary Public
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