Retail Customer Service & Sales Professional
Resume:
Nicholas Wiles
Dallas, TX *****
*.********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative (Remote)
Carolina West Wireless-West Jefferson, NC
August 2023 to July 2025
I worked to keep our customers feeling important and assist in retaining their trust. I completed customer surveys with empathy to reach this goal and assist in any way possible. I helped customer trouble shoot their devices over the phone and explain how to fix the issues they explained.
Store Sales Associate
Carolina West Wireless-Boone, NC
August 2022 to June 2023
Providing excellent service to customers and finding what phone best fits their needs. I also got our store to be the top store in insurance sales! Sales Associate
Badcock Home Furniture & More-Boone, NC
November 2020 to August 2022
Greeting and serving customers to help find what merchandise fits their needs with an expansive knowledge of said merchandise.
Scheduling furniture deliveries in a coordinating manor and making sure they're happy with their merchandise.
Knowledge of financing services and how to help customers with applying and taking payments as needed.
Sales Associate
Walmart-West Jefferson, NC
September 2019 to August 2020
Providing excellent service with a smile and helping people with their electronics needs and questions. Electronics Sales Associate
Fred Meyer-Medford, OR
August 2018 to July 2019
Providing people with excellent service and helping them with their electronics needs and questions. Cashier/Sales Associate
Food Lion-West Jefferson, NC
May 2018 to August 2018
Running a cash register and bagging customers products in a neat and orderly fashion while keeping my work station clean ready for the next.
Education
High school diploma
Skills
• Sales
• POS
• Serving Experience
• electronics knowledge
• Communication Skills
• Retail Sales
• Cashiering
• Guest Services
• Upselling
• Pricing
• Cash Handling
• Merchandising
• Typing (2 years)
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