Multisector Operations and Customer Service Professional

Dana Gregory

+1-330-***-**** ********@*****.*** Youngstown, OH 44502

WORK EXPERIENCE

Sanitation Worker, Valley Foods

March 2024 - Present

• Ensured compliance with food safety standards to maintain a safe and hygienic environment for food preparation and service.

• Implemented effective cleaning procedures to uphold sanitation and cleanliness across all areas of operation.

• Managed waste disposal processes to adhere to environmental regulations and promote sustainable practices. Cashier, Menards

May 2023 - Present

• Provided exceptional customer service by actively listening to customer needs and providing personalized solutions.

• Managed cash handling responsibilities accurately and efficiently to maintain financial integrity.

• Operated point of sale system and processed transactions accurately.

• Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.

• Implemented effective inventory management strategies to maintain optimal stock levels.

• Utilized problem-solving skills to resolve customer inquiries and complaints in a timely and satisfactory manner. Production Associate, Amazon

October 2022 - January 2023

Receive/products, inventory sort,and package items for delivery Planned Career Break, self employed

February 2017 - September 2022

• Various team sports volunteer initiatives that positively impacted the community and enhanced organizational outreach efforts.

• Executed personal projects such assisting in opening an athletic training facility that demonstrated innovative problem- solving and commitment to continuous improvement.

• Pursued skill development opportunities to enhance professional competencies like learning to manage both personal and professional budgets, resources, and adapt to changing industry demands.

• Promoted health and wellness programs that fostered a culture of well-being among team members and the broader community.

• Cultivated professional relationships through networking activities utilizing free marketing that expanded collaboration and knowledge sharing within the industry.

Production Assembly, General Motors Corporation

March 2015 - January 2017

As an assembly team member, my jobs included reading and interpretation of metal products placement for vehicle building. I inspected built products and welding for defects or quality. Service Writer/Inventory, Wal-mart

June 2007 - December 2014

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively.

• Generated accurate repair estimates through detailed evaluations and assessments of client needs.

• Managed inventory effectively by tracking stock levels and coordinating replenishment to prevent shortages.

• Communicated clearly and professionally with clients and team members to facilitate understanding and collaboration.

• Documented processes and transactions meticulously to ensure compliance and maintain accurate records. EDUCATION

Youngstown State University

2000-2007

Bachelor of Science, Applied Science

My college experience was nontraditional but still very rewarding. There are many valuable lessons and tools that have helped me navigate through obstacles. The various courses taken during my college experience are so meaningful to me and I am still able to recall, reflect, and continually add to my knowledge. SKILLS

Accuracy, Applied Sciences, Assembly Line, Automotive Service Writer, Cash Management, Communication Skills, Computer Literacy, Customer Service, Disinfectant, Food Processing, Food Production, Loading and Unloading, Manufacturing Sanitation, Recycling, Service Attendant, Sub Assembly

Contact this candidate