Administrative Support & IT-Literate Professional

George P. Shaw

**** ***** *** **** ****, Maryland 20745 Phone: 202-***-**** E-Mail: *************@*****.***

EDUCATION

Associate of Applied Sciences: Information Technology: Web Development

Prince George’s County Community College, Largo MD

Bachelor of Science: Communications: Broadcast Journalism

Bowie State University, Bowie MD

Skills

Microsoft Office Suite, Adobe Acrobat, Microsoft Windows OS, Mac OS, HTML, CSS, JAVASCRIPT, Adobe CS, Apple FCPX, Apple Motion, Type 50wpm

EXPERIENCE

Tekk Pro Services –Department of Homeland Security (Federal Protective Service)

Administrative Assistant CTR, May 2025 – Sept 2025

Provide support functions such as tracking service work authorizations and funding requisitions.

Finalize security reports of assessments and evaluations.

Processed invoices and performed data entry tasks.

Composed routine correspondence.

Assisted with routine administrative operations.

Compiled statistical and budget information.

Communicate with all levels of company personal to gather and convey information.

Prepare, edit and assemble reports for meeting and presentations

Coordinate IT, printer, photocopier, scanner and facsimile technical support an arrange repairs

File documents and complete other ad hoc assignments as determined.

Oxford Government Consulting, IRS - Tysons Corner, Virginia

Data Entry Operator I CTR, March 2025 – May 2025

Reviewed the optical character recognition process and extraction process for accuracy, indexing, quality assurance, and data entry.

Operated data entry devices to support the indexing and electronic quality assurance of both original paper-based forms and alternate media documents into electronic format

Assisted with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.

Validation/Reconciliation of boxes/files received.

Operated high-speed scanning equipment to convert paper documents to digital formats.

Indexed scanned images according to customer guidelines and additional post-imaging services.

Checked physical documents for issues that may complicate the scanning process.

Agility Consultants/ USDA NRCS, Vienna, Virginia

Document Scanner Associate CTR, April 2024 – October 2024

Traveled onsite to USDA office locations to inventory, scan, and maintain records

Assisted in identifying, scanning, and sorting scanned documents.

Sorted digital files into groups according to structure of physical records.

Uploaded scanned documents into USDA NEST Database system.

Entered easement records into databases, documents, and spreadsheets.

Responsible for transition of digital files between systems of record;

Identified and logged missing documents of record,

Converted easements and supporting documents to digital formats,

Worked with USDA staff to confirm accuracy of received information and resolves discrepancies.

Re-stapled fastened and re-filed documents and folders.

Enterprise Holdings Inc., ERAC Temple Hills, Maryland

Service Assistant, July 2011-April 2024

Create, establish, and maintain branch documents and filing system.

Maintain supply of office products, including inventory, ordering, stocking and ensuring supply facilities are organized efficiently.

Assisted in file pull request for management as needed.

Managed inventory of over 1,000 automobiles, improving efficiency by 20%.

Organize and maintain Corporate Business Account records.

Created and modified correspondence using word processing software.

Maintain key logs.

Electronically record customers request while accessing and entering information in database.

American University, Washington, DC

Staff Assistant, November 2012-Nov 2013

Responsible for scanning, sorting and archiving all incoming certified mail using Adobe Acrobat.

Perform various clerical duties such as copying, filing, typing and making deliveries.

Process, organize and distribute incoming, outgoing and returned mail.

Use mail software, mail sorting machines and postage machines to process outgoing mail.

Prepare Fed Ex packages for delivery.

Update student information in Data Tel system.

Pederson Immigration Law Group, P.C., Washington, DC

Office Services Coordinator, August 2010- Dec 2010

Scanned all incoming mail into shared drive.

Logged and retrieved all incoming mail into Law Logistics database system.

Ordered supplies and maintained inventory.

Directed calls to appropriate attorneys.

Maintained case files.

Scheduled and coordinated office equipment repairs.

Retrieved files on shared drives as requested.

Made photocopies of case materials for attorneys.

Envizage Inc., Waldorf, Maryland

Admin Assistant /Jr. Consultant, February 2008-March 2009

Created static and dynamic web pages.

Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

Developed and modified business forms.

Used Microsoft Office Suite to prepare and maintain office records.

American Association of Medical Colleges, Washington, DC

Indexing and Records Clerk, May 2007-December 2007

Opened, sorted, and scanned all transcripts.

Performed recording, tracking and file management.

Used Adobe Acrobat to view, create, manipulate, print and manage files.

Updated database mailing list for applicants with transcript issues.

Developed and maintained file system for transcripts.

Inspected and maintained transcript information in Excel databases for accuracy.

Filed, transcripts in electronic filing system.

Air Force Review Boards Agency, Andrews AFB, Maryland

Management Assistant, November 2004-May 2007

Compiled, and summarized data in accordance with specific instructions for processing DOD cases.

Managed and maintained documents in the Correspondence Tracking Data Entry System.

Maintained case files, arranging documents in proper order after scanning into shared drives.

Filed, retrieved, and copied case file materials; created binders; proofread all outgoing correspondence for correct format.

Made photocopies of case materials in large volumes while keeping the order of material consistent and accurate.

National Science Foundation, Arlington, Virginia

Program Assistant, June 2000-October 2002

Acted as designated program liaison and point of contact for the Environmental Biology Division.

Scanned and proofread NSF correspondence before mailing.

Used Microsoft Excel to create spreadsheets of program assignments.

Prepared travel orders and vouchers for program officers.

Maintained and coordinated office files for the Division.

Performed assigned clerical duties.

United States Department of Justice, Civil Rights Division, Washington, DC Office Automation Clerk, April 1995-December 2000

Recorded and maintained inventory of information systems equipment.

Answered telephone lines and routed calls.

Maintained and coordinated procurement office files.

Reviewed requisitions and determined procurement methods.

Identified and coordinated the return of damaged office equipment.

Arranged and coordinated office moves of onboarding employees and current staff.

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