HR Administrator with Operations Experience
Resume:
October **** - Present
Rocsan Nitura
907-***-**** • ***************@*****.***
Objective
Detail-oriented with strong communication, teamwork, and problem-solving skills. Proficient in Microsoft Office Suite, including advanced Excel and data analysis for accurate reporting. Known for delivering excellent customer service, adapting quickly, and contributing effectively to team success. Experience
Human Resources Administrator
NextCare Providers - Phoenix, AZ
Maintain accurate and up-to-date employee records and HR databases. Coordinate onboarding and offboarding process, including paperwork and system access.
Assist with benefits enrollment, leave tracking, and payroll data coordination. Respond to employee inquiries regarding HR policies, procedures, benefits, and payroll.
Prepare HR documents such as employment contracts, policy updates, and reports.
Support HR events, monthly training sessions, and internal communications. Maintain confidentiality and handle sensitive employee information with discretion.
Posting job on recruitment websites, performing interviews and onboarding to qualified applicants.
Improving our online presence for recruitment and personnel management. Operations Associate - Temp
Ontrac - Phoenix, AZ
Supported daily operations including receiving, sorting, and shipping packages. Maintained accurate inventory and updated records in management systems. Assisted with order fulfillment and quality control checks. Coordinated with logistics and delivery teams to ensure timely shipments. Documented non-salvageable items
Scanning and corrected shipping address for new printed labels January 2025 - April 2025
October 2024 - December 2024
June 2018 - November 2024
Ensured warehouse safety and cleanliness compliance. Provided administrative support including data entry and report preparation. Recruiting Manager
Staffmark Branch Office - Tempe, AZ
Develop and optimize Tempe Branch recruitment strategies and processes Source and screen local talent to meet staffing needs Lead and develop recruitment teams to drive performance Used multi-tasking skills to handle back to back calls in a busy office environment
Collaborate with hiring managers to align recruitment efforts with business goals
Oversee onboarding processes to ensure smooth transitions and high employee retention
Conduct interviews and behavioral assessments to evaluate candidate fit Track and report on recruitment performance metrics to ensure continuous improvement
Manage payroll processing and ensure accuracy of employee compensation Communicate with clients via email to address inquiries and provide updates Conduct background checks and drug screenings to ensure candidate suitability Assist with candidate call-outs, sick pay, and related employee inquiries Handle inbound calls, schedule appointments, and assist walk-in candidates effectively
Meet and greet clients, providing professional tours of their facilities First shift Supervisor
Shutterfly Staffmark - Tempe, AZ
Monitor and record candidate attendance
Document and manage injury reporting and related paperwork Conduct screenings, interviews, and assessments to evaluate candidate fit Use applicant tracking systems and Excel/PowerPoint to manage candidate data Assist with I-9 in-person verification for new hires Advise hiring managers on interview best practices and candidate selection Collaborate with clinical teams to develop effective recruitment strategies Assist candidates with timesheet, badge activation, and deposit-related inquiries
Medical Interpreter
Banner University Medical Center
Multilingual translator (Tagalog and Ilocano)
Translated medical documents and conversations between healthcare providers and patients.
June 2024 - August 2024
February 2023 - May 2024
January 2022 - June 2022
Performed conference calls, over the phone interpretation, video remote interpretation, and In-person interpretation.
Ensured accurate communication of medical information in different languages. Maintained neutrality professionalism, and confidentiality in all interpretation services.
Protocol Auditor
Pentagon Technologies - Chandler, AZ
Employed as part of the team at a construction site for Intel. Developed and implemented compliance protocols to ensure adherence to industry standards and regulations.
Utilized Met one Instrument for particle counts checking to ensure pollution control and environmental sustainability.
Performed pressure checking using a ADM (Air Diffusion Management) identifying any issues in the airflow or pressure that could affect the efficiency of the HVAC system.
Provided guidance and training to ensure staff member are following protocol standards.
Engaged with cross-functional teams to provide updates and follow up on materials needing compliance or remediation.
Prepared detailed audit reports outlining findings, recommendations, and action plans for management review.
IT Technology II
Safeway Phoenix Central Services
Provided technical support for end users in troubleshooting hardware and software issues.
Install, configured, deployed, and updated software applications and operating systems as needed.
Computer systems to maintain IT infrastructure.
Proficient in network design and implementation, including LAN/WAN architecture, Cisco routing and switching, and firewall configuration. Utilized Microsoft Office (word, excel, PowerPoint and Outlook). Conducted training sessions for users on effective and secure use of technology.
Ensured smooth operation of technology systems within the organization. Worked on the following equipment, Windows PC staging, iPad staging, Bizerba counter scales, CT45 handheld, server staging, Price Checker cc6000, CCTV staging, vc8300 terminals, VM3A terminals, ET45 tablet, MC93 handheld, TC51 handheld, Shelly smart-plug provisioning and iPhone provisioning. Administrative Clerk
Universal Logistics- Tempe, AZ
March 2015 - June 2017
Managed office operations by handling incoming calls, scheduling appointments, and maintaining filing systems.
Prepared and distributed correspondence, memos, and reports to ensure effective communication within the organization.
Assisted with data entry, record-keeping, and maintaining accurate documentation for efficient workflow.
Coordinated meetings, conferences, and travel arrangements for team members to support their daily activities.
Lead Quality Control Inspector
Island seafood canary - Kodiak, AK
Leading a team of qualify control inspectors to ensure compliance with industry standards and company policies.
Conducting inspections and audits to identify and resolve quality issues in the manufacturing process.
Developing and implementing quality control procedures and protocols to maintain product quality.
Analyzing data and generating reports to track quality metrics and trends. Training and mentoring quality control staff to improve performance and efficiency.
Collaborating with other departments to address quality concerns and implement corrective actions.
References
Jeff Holding 307-***-****
Kelsey Juan Parra 209-***-****
Darryl Beam 480-***-****
Education
Other Activities
I enjoy sports, traveling, listening to music and sharing a great meal with family and friends.
Contact this candidate