Susan Riley
Knoxville, TN *****
*******************@*****.***
Professional Summary
Dedicated sales, marketing, production manager with 23 years of experience, excelling in customer service and business development. Skilled in graphic design, illustration, and property management. Local volunteer for Hospice and Home Walk Docent.
Work Experience
Real Estate Broker
RE/MAX-Glen Ellyn, IL
February 2003 to March 2025
• Ongoing promotion of my business through online, mail and personal marketing.
• Assisting homeowners with the marketing, negotiating and sale of their homes
• Assisting home buyers with the research and comparative market analysis necessary to achieve a competitive purchase price
• Top Producer 1st year in the business
• Premier Agent, Executive Club, 100% Club member
Marketing Manager
Perseco (subsidiary of McDonald's Corporation-Downers Grove, IL January 2000 to April 2003
• Team manager for graphic designers and copywriters in the production of package design for McDonald's Corporation.
• Meetings with executives to discuss new promotions and packaging.
• Presenting designs for packaging of various McDonald's menu items.
• Going on press runs for the production of packaging. Vice President of Marketing/Co-Owner
Empowering Women Network (EWN)-Glen Ellyn, IL
July 2001 to February 2003
• Creation of company logo and applying it to business cards, letterhead, brochures and design for the website.
• Researching and meeting with career women looking for a network.
• Conducting meetings to advise team of progress of recruitment.
• Aiding in content for presentations to members and prospects. International Marketing Leader
Hu-Friedy Mfg. Co., LLC-Chicago, IL
March 1997 to January 2000
• Managed staff of designers in the creation of brochures and marketing materials for domestic and international dental instrument distributors.
• Meet with international representatives to discuss their promotional needs and then providing material in their respective languages.
• Proofreading and editing of materials prior to presentation.
• Managed the printing process and ensuring quality materials prior to distribution. Special Projects Manager
Recycled Paper Greetings-Chicago, IL
May 1995 to March 1997
• Newly created position managing staff of designers and layout artists.
• Instrumental in the creation of new and unique ways to promote products.
• Meeting with top executives to discuss the execution of "Special Projects"
• Meeting with local vendors in the production and costs for projects. Senior Graphic Designer
Northern Trust Corp.-Chicago, IL
June 1992 to May 1995
• Creation of marketing materials for wealth management in the promotion of their services.
• Instrumental in the creation of "Heartland Literary Society" including the logo and marketing materials.
• Assisted in first Literary Society featuring astronaut Jim Lovell to promote his book.
• Community reinvestment participation and implementation of promotional pieces.
• Designed, presented and produced financial preparedness pieces for sales team. Education
Licensed Real Estate Broker in Sales
Real Estate Institute of Illinois - Westmont, IL
January 2003 to February 2025
• Fast Track Real Estate Program in order to achieve Real Estate License, 2003.
• Ongoing Continuing Education to maintain Real Estate License including Ethics, Fair Housing, Social Media, Marketing, Working with Buyers, Working with Sellers, online marketing and project management.
• Accreditation in Buyer Representation
• Accreditation in Seniors Real Estate Specialist
Management Training Certification in Management
Hu-Friedy Corp - Downers Grove, IL
January 2003 to February 2003
• Month long course in the production and identification of various dental instruments.
• Exposure to the manufacturing process and quality control of instruments.
• Meeting with International Marketing Leaders to familiarize myself with their market and process. AAS in Graphic Design
College of DuPage - Glen Ellyn, IL
August 1986 to May 1988
• Dean's List every quarter
• Greeting card design
• Package design
• Production Artist
• Logo Design
B.A. in Communications
Western Illinois University - Villa Park, IL
August 1980 to May 1984
• Sales industry for 25 years
• Real Estate sales for 23 years
• Management experience with staff in Graphics Departments for small and large Ad Agencies in Chicago IL ( McDonald's Corporation, Smith Bucklin and Associates, Starmark Advertising, Recycled Paper Greetings, Norther Trust Bank, HuFriedy Dental Instruments...) Skills
• Graphic Design
• Illustration
• Property Management
• Layout Design
• Branding
• Marketing
• Typography
Certifications and Licenses
Real Estate Broker
Real Estate License
February 2003 to May 2025
• Entered into Real Estate school in the accelerated 2-week program
• Member of National Association of Realtors
• Member of Illinois Association of Realtors
• Seniors Real Estate Specialist (SRES)
• Accredited Buyer Representative (ABR)
• Team Spirit award winner
• Top Producing Agent numerous years
• Earned Premier Agent, Executive Club and 100% Club status