Logistics Solutions Specialist - Client-Focused Operations Pro

ELIZABETH THOMPSON

Langhorne, PA ***** * 267-***-**** + **************@*****.***

Professional Summary

Dynamic logistics professional with a proven track record at UPS, specializing in tailored package

solutions and operational efficiency. Adept at relationship building and problem-solving, successfully

implemented process improvements that reduced turnaround times by 20%. Skilled in Microsoft Office

Suite, excel in team collaboration and delivering impactful presentations to clients.

Skills

+ Fast learner + Support services

+ Time management + Administrative duties

+ Computer skills + Schedule and calendar management

+ Attention to detail + Administrative tasks

+ Team collaboration + Event planning

+ Verbal and written communication + Microsoft Office Suite

+ Relationship building + File management

+ Data entry + Meeting scheduling

+ Problem-solving + Task prioritization

+ File and record keeping + Operations support

Work History

Assistant of All, 04/2017 to 02/2025

$&K Incorp - Morrisville, PA

+ Analyzed client requirements to design tailored package solutions for optimal logistics efficiency.

+ Collaborated with cross-functional teams to improve service delivery and enhance customer

satisfaction.

Developed training materials to onboard new team members on package management systems

and processes.

Implemented process improvements that streamlined operations, reducing turnaround times for

package processing.

Facilitated workshops to educate clients on best practices for using UPS shipping solutions

effectively.

Led initiatives to integrate new technologies into existing workflows, enhancing overall operational

performance.

Delivered engaging presentations to showcase package solution capabilities to potential clients,

securing new contracts.

Package Solution Consultant, 11/2018 to 12/2018

UPS - Horsham, PA

+ Analyzed client requirements to design tailored package solutions for optimal logistics efficiency.

+ Collaborated with cross-functional teams to improve service delivery and enhance customer

satisfaction.

Developed training materials to onboard new team members on package management systems

and processes.

Implemented process improvements that streamlined operations, reducing turnaround times for

package processing.

Facilitated workshops to educate clients on best practices for using UPS shipping solutions

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