Healthcare Billing Specialist in Training

Christy Moore

412-***-**** Pittsburgh, PA ***** *********@*****.***

Skills Summary

● Provide customer service and obtain information on claims

● Adhere to guidelines, rules, regulations and laws to maintain compliance in the health care practice

● Prepare insurance claim forms or related documents and review them for completeness and accuracy

● Collect and analyze documentation from a patient’s chart to select and apply appropriate diagnostic and procedural codes to insurance claims

● Manage new claim submissions, payments received in office, submission of supplemental claims, corrections and appeals of claims in a timely manner

● Collaborate and communicate with colleagues, managers, insurance representatives, and customers regarding payments, billing status, and required documentation

Education

Community College of Allegheny County, Pittsburgh, PA Medical Insurance Specialist - Certificate, May 2024

● GPA: 3.5

● Dean’s List: Fall 2023, Spring 2024

Employment History

Independent Contractor with Shipt Inc., October 2020 - Present

● Assist customers with shopping and delivering their items

● Work within timing deadlines to make sure items arrive on time to customers

● Customer service interaction to keep open communication on any changes to orders and making sure customer is satisfied

● Time management skills

Franklin Inn Mexican Restaurant, Pittsburgh, PA

Server, 2018 - April 2020

● Provided friendly and efficient table service to customers, often to a full restaurant on my own during busy lunch rushes

● Completed purchase transactions for customers and at the end of each shift balance my cashout

● Communication between customers, myself, kitchen and bartending staff

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