Personal Assistant & Operations Specialist Resume

Sudeshna Chakroborty

Chennai, India ********************@*****.*** +91-759*******

Professional Summary

Personal Assistant and Operations professional with strong experience supporting executives through efficient schedule management, vendor coordination, personal task handling, and proactive problem-solving. Skilled in using AI tools, CRM systems, and structured workflows to streamline daily operations, anticipate needs, and provide high-quality, confidential support. Well-suited for Red Cup IT’s fast-paced and remote work culture.

Key Skills

• Executive Calendar & Schedule Management • Personal Task Coordination • Vendor & Service Management • AI Tools & Automation • Google Workspace • CRM Systems (Zoho & Shopify) • Travel Planning • Confidential Handling • Task Prioritization & Follow-up Experience

Executive Assistant — Hubert Enviro Care Systems, Chennai (Mar 2025 – Aug 2025)

• Managed Director’s schedule, appointments, and travel with accuracy and discretion.

• Coordinated vendor documentation and maintenance/service follow-ups, reducing delays by 30%.

• Supported daily operational tasks, prepared MOMs, and ensured smooth communication.

• Improved workflow efficiency with organized systems and structured reminders. Personal Assistant & Sales Operations Support — MAI Corporation (Jun 2024 – Mar 2025)

• Managed 500+ vendor and delivery records with 98% accuracy using Zoho & Shopify CRM.

• Coordinated schedules across teams and ensured timely completion of deliverables.

• Handled confidential information, personal tasks, and internal communications for management.

• Used automation tools and AI assistance to streamline follow-ups and task tracking. Operations Coordinator — I Deserve LLP (Mar 2022 – Apr 2024)

• Coordinated a remote team of 100+ members, improving engagement and accountability.

• Organized weekly meetings, tracked action items, and followed up to ensure completion.

• Implemented tracking systems to improve reporting accuracy and task visibility.

• Managed financial follow-ups, monthly payments, and vendor coordination. Education

Bachelor of Arts (B.A.), University of Calcutta — 2018 Additional Alignment with Red Cup IT

• Experienced in handling both personal and professional tasks for executives.

• Comfortable working independently in a remote environment and adapting to fast-changing priorities.

• Strong communication skills, reliability, and the ability to maintain confidentiality.

• Tech-savvy and able to support a CEO with organized systems, reminders, and process efficiency.

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