Operations, Inventory & Logistics Leader

NABIL AHMED.Z Contact No: +91-978*******

**********@*****.***

PROFESSIONAL SUMMARY

6+ years experience as Retail Sales and management Associate Enthusiastic, customer-centric, warehouse management, inventory and auditing tools and well-experienced with great communication, people skills and positive approach to work seeks to establish a career with a major retail company interested in developing a consistently productive team of front-line salespeople to generate long term success and sustainable revenues.

Skills:

Independent leader with strong mentoring, supervisory, and motivational abilities -Keen eye toward concept development and implementation -Exceptional service-minded people skills -Proficient in database, word processing, and POS software for all areas of hospitality marketing and management -Adaptability in high-stress environments with ability to maintain composure and high level of professionalism.

Great analytical skills.

Highly patient.

Pleasing personality.

Great customer service.

Goal – oriented.

Highly organized.

Punctual.

Work Experience:

Splash

Store Incharge - June 2023 to August 2025

Doha, Qatar

Enhance the experience of customers by providing proactive support, and resolving customer issues.

Oversee all apparel processing activities, including unloading merchandise, merchandise preparation, staging, and daily backroom activities.

Maintaining a personal contribution to productivity on the sales floor.

Responsible for implementation of apparel merchandising direction, signing direction, and assuring implementation of all communicated apparel standards.

Coaches Apparel associates on sales floor presentation standards, signing, and selling.

Implements and follows all apparel sales tracking reports and sales plans.

Assist in determining and maintaining sales goals, credit goals and SYWR goals for Apparel Associates.

Supports the Store Manager in training and coaching on standards for marking, processing, merchandise preparation, safety, merchandise protection, and inventory protection.

Maintains all stockroom areas in a neat, orderly, and safe manner.

Qatar Airways.

Food and Beverage Supervisor from july 2022 to Feb 2023.

Doha, Qatar

Overseeing all the issues pertaining to a patron's dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service.

Ensure quality and quantity of food and beverage supplies and equipment.

Oversee food preparation, food and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.

Ensure inventory is well stocked, quality of food is being served, sanitation and hygiene are enforced, oversee customer satisfaction, work with management implementing new policies and procedures for streamlining operations, problem solve and deal daily solving intra-departmental issues and problems.

Work closely with human resource managers in the recruiting, hiring, training and mentoring staff members.

Resolve customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations.

Have excellent communication skills, visibility and recognition with the clientele, management and staff ensuring long-term reliability for whatever the task may require.

H&M Hennes and Mauritz pvt Ltd Sweden, Stockholm. Sales Advisor - August 2017 to june 2022, Coimbatore, India.

Perform customer service and merchandising duties on the sales floor of H&M stores.

Trendy personal style and knowledge of current fashions.

Increase sales through up sell, cross sell, add-on sell.

Work flexible schedules featuring night and weekend shifts.

Assisted with accurate verification of transaction.

Managed cash register and monetary transactions correctly.

Performed opening and closing duties as required.

Provides customer support or assistance services

Implements store rules and guidelines

Arrange garments attractively on racks and shelves.

Maintains store records for inventory management purposes.

ACADEMIC QUALIFICATIONS

2014 CCNA: CISCO CERTIFIED NETWORK ASSOCIATIONS.

FROM NIIT - Coimbatore, India

2013 BCA: COMPUTER APLICATIONS

VLB Jannakiammal College of Arts and Science - Coimbatore, India.

KEY SKILLS AND QUALITIES

Problem Solving.

Ability to be friendly and polite, even when tired, or under pressure.

Flexibility to do different tasks.

Decision Making.

Administrative Organizing.

Working under target.

Self-motivated.

Team Player.

ADDITIONAL DETAILS

Computer: Retail software, Microsoft office.

Bilingual: POS.

Language: Tamil, English & Malayalam.

Hindi & Arabic (intermediate).

PERSONAL DETAILS

Name : Nabil Ahmed Z

D.o.b : 01/03/1991

Marital Status : Married

Address : 95, Vinent road, fort Ukkadam, Coimbatore-641 001.

Nationality : Indian

DECLARATON:

I do hereby confirm that the information furnished above is true to my knowledge and I bear the responsibility for correctness of the above-mentioned particulars.

Place: Coimbatore, India

Date: Z. NABIL AHMED.

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