Aviation-Driven Esthetics and Customer Service Pro
Resume:
SHERVETTE
RODRIGUEZ
*******************@*****.**
m
Bronx, NY 10475
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A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety. PROFESSIONAL SUMMARY
SKILLS
• Sterilization
• Receptionist Scheduling
• Infection control
• Retail sales
• Inventory
• Chairside Assisting
• Laboratory Experience
• Phone Etiquette
• Office Management
• CPR TRAINED
• Body Waxing
• Relationship Building
Beauty Treatment
Recommendation
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• Product Expertise
Atelier Esthetique Institute of
Esthetics
New York, NY • 07/2022
esthetics: 75 hour waxing course
Peace And Diversity Academy
Bronx, NY • 05/2011
High school or equivalent
EDUCATION
European Wax Center - Wax Specialist
Bronx, NY • 09/2023 - Current
Petco - Dog Groomer
The Bronx, NY • 05/2022 - 12/2022
WORK HISTORY
Delivered high-quality female and male waxing treatments to EWC clientele.
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• Expert in delivering 15-minute Brazilian waxes.
• Developed and sustained positive connections with guests.
• Boosted guest retention by implementing pre-booking strategies. Trained guests on waxing techniques with EWC's signature product line.
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Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
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Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
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Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
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Performed skin assessments to determine appropriate products and wax types for individual client needs.
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Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
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Consistently met appointment scheduling requirements, ensuring timely services for all clients.
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Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.
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Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
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Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
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Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
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Robert Zarabi dds - Lead Dental Assistant
Manhattan, NY • 12/2021 - 04/2022
Midtown Dental Excellence - Lead Dental Assistant
Manhattan, NY • 02/2021 - 09/2021
Metropolitan Dental - Dental Assistant
12/2014 - 11/2016
Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
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Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
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Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
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• Collect necessary materials for impressions cord packs.
• Created temporary solutions.
• Executed x-ray procedures.
• Documented lab work diligently.
• Created dental molds for night guards.
• Executed implant and extraction procedures effectively.
• Performed periodontal flap surgery to treat advanced gum disease.
• Executed precise and efficient soft tissue transplants.
• Coordinate day-to-day tasks.
• Oversaw dental inventory, ensuring sufficient supply levels.
• Enhanced dental examinations by assisting the dentist effectively.
• Ensured infection control through proper instrument sterilization. Directed various aspects including scheduling, treatment plans, collections, billing operations along with managing insurance procedures.
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• Performed complex gum surgeries.
• Contributed to the development of film from x-ray scans. Managed appointment bookings while ensuring accurate recordkeeping.
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• Facilitated the dentist's preparatory work and procedural tasks.
• Contributed to the process of dental hygiene maintenance.
• Executed various oral implants and gum surgeries.
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