Retail Operations Leader with 10+ Years Experience

Aaron Funderburg

Conroe, TX *****

936-***-**** - ******@*****.***

Skills

Store operations management

Sales goal achievement

Staff training and development

Customer service excellence

Time management

Budget management

Professional Summary

Results oriented, customer centered manager with 10+ years of experience for one of the world's largest retailers, marked by repeated promotions. Well rounded retail background with proven strengths in out preforming profit goals, minimizing shrink and identifying opportunities for growth. High energy leader, able to develop and motivate customer focused and goal driven teams. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.

Work History

06/2024 to 02/2025

Assistant Manager

Big Lots – Conroe, TX

Supervised day-to-day operations to meet performance, quality and service expectations.

Maintained a clean, safe, and organized store environment to enhance the customer experience.

Developed strong working relationships with staff, fostering a positive work environment.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

11/2017 to 06/2023

Store Manager

Spec's – Spring, TX

Manage store with over $10 million in sales annually and 30+ employees.

Ensure that monthly store sales goals are met or exceeded.

Oversee store operations which also includes the wholesale, restaurant and bar supply sales and compliance with state and federal law.

Store Manager 70K/yr

11/2011 to 10/2017

Co Manager

Walmart – Montgomery, TX

Directing the management team on daily operations and communicating with both management and hourly Associates about operations, merchandising, and company direction.

Models, enforces and provides direction and guidance to hourly Associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints and issues are successfully resolved within company guidelines and standards.

Drive financial performance by ensuring that sales and profit goals are achieved, including assisting with leading the management team in controlling expenses to ensure they are indexed to sales.

Co Manager 73K/yr

Education

01/2009

B.A.: Business Administration, Finance

Sam Houston State University

Major in Business Administration

Minor in Finance

References

Available upon request.

Qualifications /Recognitions

Excellent communication skills, both written and verbal. Proven ability in team building.

Responsible for payroll accuracy of all employees.

Proficient in assessing company financials for decision making.

Compliance Champion for total store: in charge of the store operating within regulation with OSHA, health department and company requirements.

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