Dedicated Retail and Hospitality Professional with Customer Expertise

Dedicated and detail-oriented professional with experience in cashiering, order picking, and customer service. Strong organizational, problem-solving, communication, multitasking, and teamwork skills. Adaptable and eager to learn in a dynamic environment.

OBJECTIVE

Waitress

Hotel Galadari Colombo, Sri Lanka

1 Year

Delivered exceptional customer service in a high-volume retail environment. Awarded “Employee of the Year” in 2009 for outstanding performance. WORK EXPERIENCE

DULMINI GURUSINGHE

:

: *******************@*****.***

: Sri Lankan

Passed the G.C.E Advanced Level Examination

EDUCATIONAL QUALIFICATIONS

Department of Examinations, Sri Lanka.

Passed the G.C.E Ordinary Level Examination

Department of Examinations, Sri Lanka.

DECLARATION

I hereby declare that the above information is true and accurate to the best of my knowledge Yours sincerely,

Dulmini Gurusinghe

LANGUAGES

Sinhala: Native English: Good

Cashier & Online Picker

Al Ain Cooperative Society United Arab Emirates (UAE) 2 Years

Managed cash handling and after-sales customer service operations. Prepared daily and monthly financial reports.

Trained new staff on cash handling procedures and customer service standards PROFESSIONAL & TECHNICAL QUALIFICATIONS

Hospitality Training Program – Sri Lanka

Diploma in English – Sri Lanka

PC-Based Applications (3 months) – Vocational Training Authority (VTA), Sri Lanka 2019

2016

KEY SKILLS & COMPETENCIES

Date of Birth

Gender

Passport Number

Civil Status

PERSONAL DETAILS

- 02nd of January 2001

- Female

- N9015977

- Unmarried

Proactive, self-motivated, and high-energy

Strong team player with collaboration skills

Effective problem-solving and decision-making

Strong communication and interpersonal skills

Strong communication skills

Adaptable and quick learner

Hindi: Good : Good

+971-**-***-****

Arabic

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