Medical Administrative Assistant with Healthcare Focus
Resume:
Arleathia Wright
Atlanta, GA ***** 470-***-**** ***************@*****.***
PROFESSIONAL PROFILE
Quality focused and customer service oriented professional with retail experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Proactively seek to understand client needs and provide high standards of customer service. Establish relationships and collaborate with the team to accomplish objectives.
Maintain accurate data to ensure details are not overlooked.
Effective problem solver, able to assess needs and identify solutions.
Manage time and prioritize duties in fast-paced, multi-task environments.
Convey thoughts and express ideas for effective communication and documentation.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Video Communication Platforms – Google Meet.
Microsoft Office Applications – Word, Excel, PowerPoint, and Outlook.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance
Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO
Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology
EDUCATION
Ultimate Medical Academy
Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2025
Introduced to the following concepts:
Medical terminology and general medical office procedures.
Customer service and performing administrative duties such as patient processing, medical records management, release of information, medical billing, and basic ICD-10 and CPT coding.
Electronic Health Records (EHR), CMS 1500 claim forms, Medicare, and Medicaid.
Medical ethics and compliance including HIPAA privacy and security guidelines.
WORK EXPERIENCE
Walmart, Riverdale, GA 2023 – 2024
Retail Sales Associate / Customer Service
Assisted customers with finding merchandise and organized the sales floor.
Practiced loss prevention procedures and perform retail-related duties.
Completed SKU lookups and supported incoming and outgoing merchandise transfers.
Distributed and stocked merchandise throughout the store.
Ensured items were stocked in the correct location, displayed attractively, and rotated properly.
Followed established procedures and worked effectively as a team member.
Amazon, Union City, GA 2020 – 2022
Front Line Worker
Picked orders from various locations in the warehouse and loaded onto pallets.
Packed orders and placed boxes on the line to be sorted and labeled for shipping.
Maintained safe operating environment and worked effectively in a fast-paced, deadline-driven environment.
Kept accurate logs of work performed.
VOLUNTEER EXPERIENCE
Goodwill, Norcross, GA 2022 – 2023
Volunteer
Received donations and assisted with merchandise display in store.
Exhibited commitment to supporting individuals in need, organization, teamwork, communication, and empathy.
Assisted in floor moves and maintenance.
Private Duty Care, Norcross, GA 2017 – 2022
Caregiver
Offered companionship and contributed to a positive environment to enhance quality of life.
Assisted with activities of daily living, personal hygiene, mobility, and feeding.
Handled light housekeeping duties, prepared meals, and ran errands.
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