Maintenance & Operations Manager - Heavy-Duty Vehicles Expert
Resume:
Dahyn Long
Mobile phone: 706-***-****
Email: *********@*****.***
Objective
To obtain a position that will allow me to utilize my skills and job knowledge.
Experience
January 2025-Present, Maintenance Manager, Lewis Contracting Services
Overseeing daily maintenance for vehicles, managing a team of mechanics, and ensuring compliance with safety and contractual standards.
Key responsibilities include hiring, training, and scheduling staff; managing maintenance and repair priorities; controlling budgets; and coordinating with vendors. The role requires strong technical knowledge of heavy-duty vehicles and applicable regulations.
Hire, train, schedule, and supervise maintenance technicians and other staff. Manage performance reviews, disciplinary actions, and employee grievances.
Oversee the maintenance and repair of vehicles to ensure efficiency, safety, and compliance with company and client standards.
Determine and prioritize maintenance and repair schedules based on parts availability and operational needs. Ensure vehicle availability for service.
Participate in the development and administration of the maintenance budget. Manage inventory and procurement of parts.
Implement and enforce safety policies and procedures for the department. Ensure the facility and operations comply with all relevant laws and regulations.
Coordinate and oversee work performed by outside vendors.
Identify opportunities to improve service delivery methods and maintenance processes.
April 2024-December 2024, Director of Mobile Maintenance Ryder
Overseeing daily maintenance for vehicles, managing a team of mechanics, and ensuring compliance with safety and contractual standards.
Key responsibilities include hiring, training, and scheduling staff; managing maintenance and repair priorities; controlling budgets; and coordinating with vendors. The role requires strong technical knowledge of heavy-duty vehicles and applicable regulations.
Hire, train, schedule, and supervise maintenance technicians and other staff. Manage performance reviews, disciplinary actions, and employee grievances.
Oversee the maintenance and repair of vehicles to ensure efficiency, safety, and compliance with company and client standards.
Determine and prioritize maintenance and repair schedules based on parts availability and operational needs. Ensure vehicle availability for service.
Participate in the development and administration of the maintenance budget. Manage inventory and procurement of parts.
Implement and enforce safety policies and procedures for the department. Ensure the facility and operations comply with all relevant laws and regulations.
Coordinate and oversee work performed by outside vendors.
Identify opportunities to improve service delivery methods and maintenance processes.
July 2022- April 2024 Maintenance Supervisor Amwaste of Georgia
Oversees the day-to-day operations of fleet maintenance
Evaluates the fleet to determine maintenance and repairs that needs to be performed.
Responsible for managing all operations of vocational trucks for daily operations which includes preventive maintenance, annual federal inspections and all other repairs.
Ensures all technicians maintenance and repairs are completed correctly and in a timely manner.
Assist with technical support on all units.
Ensure safety of technicians during shifts; direct efforts of all Production and QA employees per shift document and communicate performance feedback to employees-both positive and constructive.
Forecasting parts needs and ordering parts to maintain optimal inventory levels.
Monitoring the current parts inventory.
Pricing parts to maintain profitability.
Receiving parts, including placing them into inventory and properly labeling them.
Helping customers find and purchase the correct parts.
Overseeing special orders.
Collaborating with operating managers and technicians to ensure all parts are available for repair jobs.
August 2021- July 2022 Fleet Supervisor, Spartann Nash
Oversees the day-to-day operations of fleet maintenance
Evaluates the fleet to determine maintenance and repairs that needs to be performed.
Responsible for managing all operations of vocational trucks for daily operations which includes preventive maintenance, annual federal inspections and all other repairs.
Ensures all technicians maintenance and repairs are completed correctly and in a timely manner.
Assist with technical support on all units.
Ensure safety of technicians during shifts; direct efforts of all Production and QA employees per shift document and communicate performance feedback to employees-both positive and constructive.
Forecasting parts needs and ordering parts to maintain optimal inventory levels.
Monitoring the current parts inventory.
Pricing parts to maintain profitability.
Receiving parts, including placing them into inventory and properly labeling them.
Operate and inspect equipment to diagnose defects not identified by the customer.
Determine the reparability of items based on the Maintenance Expenditure Limit (MEL)
Diagnose and isolate vehicle component problems, including engine, transmission, drive train, electrical system, and hydraulic system faults.
October 2020- August 2021 Shop Supervisor, Ryder Transportation
Overseeing daily maintenance for vehicles, managing a team of mechanics, and ensuring compliance with safety and contractual standards.
Key responsibilities include hiring, training, and scheduling staff; managing maintenance and repair priorities; controlling budgets; and coordinating with vendors. The role requires strong technical knowledge of heavy-duty vehicles and applicable regulations.
Hire, train, schedule, and supervise maintenance technicians and other staff. Manage performance reviews, disciplinary actions, and employee grievances.
Oversee the maintenance and repair of vehicles to ensure efficiency, safety, and compliance with company and client standards.
Determine and prioritize maintenance and repair schedules based on parts availability and operational needs. Ensure vehicle availability for service.
Participate in the development and administration of the maintenance budget. Manage inventory and procurement of parts.
Implement and enforce safety policies and procedures for the department. Ensure the facility and operations comply with all relevant laws and regulations.
Coordinate and oversee work performed by outside vendors.
Identify opportunities to improve service delivery methods and maintenance processes.
August 2015-October 2020 Heavy Equipment Maintenance Supervisor, VS2., Fort Benning, GA
Oversees the day-to-day operations of fleet maintenance
Evaluates the fleet to determine maintenance and repairs that needs to be performed.
Responsible for managing all operations of vocational trucks for daily operations which includes preventive maintenance, annual federal inspections and all other repairs.
Ensures all technicians maintenance and repairs are completed correctly and in a timely manner.
Assist with technical support on all units.
Ensure safety of technicians during shifts; direct efforts of all Production and QA employees per shift document and communicate performance feedback to employees-both positive and constructive.
Forecasting parts needs and ordering parts to maintain optimal inventory levels.
Monitoring the current parts inventory.
Pricing parts to maintain profitability.
Receiving parts, including placing them into inventory and properly labeling them.
Perform initial, in-progress; critical task(s) inspections, condition classification inspections, and final inspections on all types of equipment. (Automotive, Combat, Construction).
Operate and inspect equipment to diagnose defects not identified by the customer.
Determine the reparability of items based on the Maintenance Expenditure Limit (MEL)
Diagnose and isolate vehicle component problems, including engine, transmission, drive train, electrical system, and hydraulic system faults.
Troubleshoot and perform organizational maintenance on the automotive systems and components of the ITV/IFVICFV and M118 family vehicles, the M88Medium Recovery Vehicle, M578 Light Recovery Vehicle, and 4 and 2 Ton Tactical Trucks.
Services, lubricates, replaces, removes, installs, repairs, adjust, purge and operationally tests the following systems, components, and assemblies, engine, fuel, exhaust, cooling, electrical, transmission, final drive, track and suspension, steering controls, hull, chemical protection system, miscellaneous accessories, and special purpose kits.
Inventory and inspect parts received per job so as to ensure the accuracy of documentation as well as checking the parts for defects rendering them unusable.
Use hand scanners, and visual serial number verification adjusted inventory in the database to correct for materials entering and leaving the facility. This includes pulling weapons or stock to be issued, repaired, or returned. Quantities must be adjusted daily so that the proper maintenance status and service schedule can be maintained.
Reads, understands, and applies information contained in organizational maintenance technical manual and common schematic diagrams.
Trained five fellow co-workers to obtain their Class A, CDL license. Continue assisting and training co-workers after obtaining license.
Heavy truck recovery specialist using recovery wrecker as well as tractor/trailer with 53’ recovery trailer
Repairs to buses and other commercial earth moving equipment to include electronic diagnostic.
Certified on refrigerated unit MTRCS equipment for the Army
Obtained license to operate 30-ton crane
Electrical repairs and wiring
Repair and adjust power and mechanical steering systems
Repairs to commercial heavy equipment such as bulldozers and 30-ton cranes
August 2013- August 2015 Heavy Equipment Maintenance Supervisor, ITTCorp/Vectrus, VS2., Fort Benning, GA
Perform initial, in-progress; critical task(s) inspections, condition classification inspections, and final inspections on all types of equipment. (Automotive, Combat, Construction).
Operate and inspect equipment to diagnose defects not identified by the customer.
Determine the reparability of items based on the Maintenance Expenditure Limit (MEL)
Diagnose and isolate vehicle component problems, including engine, transmission, drive train, electrical system, and hydraulic system faults.
Troubleshoot and perform organizational maintenance on the automotive systems and components of the ITV/IFVICFV and M118 family vehicles, the M88Medium Recovery Vehicle, M578 Light Recovery Vehicle, and 4 and 2 Ton Tactical Trucks.
Services, lubricates, replaces, removes, installs, repairs, adjust, purge and operationally tests the following systems, components, and assemblies; engine, fuel, exhaust, cooling, electrical, transmission, final drive, track and suspension, steering controls, hull, chemical protection system, miscellaneous accessories, and special purpose kits.
Inventory and inspect parts received per job so as to ensure the accuracy of documentation as well as checking the parts for defects rendering them unusable.
Using hand scanners, and visual serial number verification adjusted inventory in the database to correct for materials entering and leaving the facility. This includes pulling weapons or stock to be issued, repaired, or returned. Quantities must be adjusted daily so that the proper maintenance status and service schedule can be maintained.
Reads, understands, and applies information contained in organizational maintenance technical manual and common schematic diagrams.
Trained five fellow co-workers in November 2014 to obtain their Class A CDL license. Continue assisting and training co-workers after obtaining license.
Heavy truck recovery specialist using recovery wrecker as well as tractor/trailer with 53’ recovery trailer
Performed repairs to buses and other commercial earth moving equipment to include electronic diagnostic.
Certified on refrigerated unit MTRCS equipment for the Army
Obtained license to operate 30-tons crane
Electrical repairs and wiring
Repair and adjust power and mechanical steering systems
Repairs to commercial heavy equipment such as bulldozers and 30-ton cranes
April 2008-May 2013 Heavy Equipment Supervisor, ITT Corp., Fort Benning, GA
Performed initial, in-progress; critical task(s) inspections, condition classification inspections, and final inspections.
Operated and inspected equipment to diagnose defects.
Determined the reparability of items based on the Maintenance Expenditure Limit (MEL)
Diagnosed and isolated vehicle component problems, including engine, transmission, drive train, electrical system, and hydraulic system faults.
Troubleshoot and performed maintenance on the systems and components of the M88Medium Recovery Vehicle.
Inventoried and inspected parts received per job so as to insure the accuracy of documentation as well as checking the parts for defects rendering them unusable.
Read, understand, and applies information contained in organizational maintenance technical manual and common schematic diagrams.
Heavy truck recovery specialist using wrecker as well as tractor/trailer with 53’ recovery trailer.
Engine Replacements on M88 track vehicles and wheel vehicles for the military
Transmission replacements on M88 track vehicles and other military vehicles
Track replacements on M88 tanks and commercial vehicles
Operate 30-ton crane
Electrical repairs and wiring
Repair and adjust power and mechanical steering systems
Education
Southern Union Technical College, Opelika, AL
2-year Automotive Degree and Certification in Automotive Technology
Opelika Technical College, Opelika, AL
Automotive Technology Diploma
Skills
Over 15 years of experience in a leadership role in a commercial and military fleet/heavy equipment maintenance facility.
Human Resources personnel training
Certified Automotive Degree
Cummins certified
Freightliner certified on medium/heavy duty trucks
Detroit certified
GM Certification in electronics and electrical components
GM Certification in automotive R-12 and 134a refrigeration, recovery, brakes and suspension
608/609 Nationwide A/C Certified
ASE (automotive service excellence) Certificate in medium and heavy trucks, brakes, front suspension &A/C
ASE certified in automotive electronics, brakes and suspension
Valid License Class A CDL, Endorsement Passenger
Certified CDL Trainer
Heavy Equipment Recovery Operator
Valid License to operate a 30-ton crane
Certified Driver’s Trainer for the shop at Dolly Madison Bakery for three years, 2003-2006
Certified in Smith Driving System in 2003
Safety award for 9 years with no accidents in 2006 by Senior Driver at Dolly Madison Bakery
REFERENCES
References available upon request.
Contact this candidate