Aspiring Culinary Lead with Hospitality Leadership

Christus Cenac

Pigeon Forge, TN, 865-***-****, ******.***@*******.***

Professional Summary

With 4 years of culinary experience and 8 years in the hospitality industry I bring a well-rounded skill set to a leadership role, I am also authorized to work in the U.S proof of this will be given upon request. My background includes overseeing kitchen operations, managing staff, maintaining inventory, and ensuring high standards of food quality and safety. I have a proven track record of streamlining business processes to enhance efficiency while upholding customer satisfaction. My leadership style emphasizes teamwork, training, and consistent communication, ensuring a cohesive and productive work environment as well as crowd control management. I am committed to delivering exceptional experiences and contributing to the overall success of the establishment.

Work & Leadership Experience

Sous chef “Assistant Kitchen Manager”, Puckers Sports Grill, Gatlinburg, TN June 2024 to July 2025

• Optimized Budget Management: Controlled costs and enhanced financial efficiency by restructuring budgets related to labor, capital assets, inventory, technology upgrades (various Cooperate/restaurant software)

• Ensured a Professional Environment: Upheld a professional, organized, and safe workplace for both employees and customers, promoting a positive and efficient work environment.

• Work in accordance with foods safety guidelines, company policies, help keep the workplace safe and workable, train staff, recognize key employees Assistant General Manager, Pizzeria of Gatlinburg, Gatlinburg, TN September 2022 to current

• Optimized Budget Management: Controlled costs and enhanced financial efficiency by restructuring budgets related to labor, capital assets, inventory, and technology upgrades.

• Strengthened Cross-Functional Collaboration: Expanded organizational capacity by aligning departmental priorities, functions, and goals through effective collaboration.

• Streamlined Onboarding Processes: Facilitated onboarding new employees with comprehensive training programs, ensuring smooth integration and swift productivity.

• Efficient Task Management: Consistently accomplished multiple tasks within established deadlines, maintaining high productivity and quality standards.

• Detailed Performance Monitoring: Maintained meticulous records of daily operations to identify areas for improvement and implemented corrective measures as needed.

• Constructive Feedback Delivery: Provided actionable feedback to decision-makers regarding employee performance and identified training needs to foster continuous improvement.

• Ensured a Professional Environment: Upheld a professional, organized, and safe workplace for both employees and customers, promoting a positive and efficient work environment.

• Supplier Evaluation and Cost Control: Conducted thorough evaluations of suppliers to maintain cost controls and enhance operational efficiency.

• Process Improvement Based on Customer Insights: Leveraged customer feedback to drive improvements and support long-term business objectives.

• Continuous Operational Evaluation: Regularly assessed business operations to optimize workflow alignment, ensuring comprehensive area coverage and high levels of customer satisfaction.

Kitchen Manager, Pizzeria of Gatlinburg, Gatlinburg, TN June 2022 to June 2024

• Ensuring all food items and products are stored, portioned and prepared and served according to the restaurant’s menu and health guidelines

• Overseeing the training of all employees to ensure safe operation of all equipment, cleanliness being upheld to ensure preventative illness maintenance measures, quality food are prepared to ensure customer satisfaction.

• Maintaining adequate inventory levels and conducting weekly inventories as well as ordering of stock from vendors, ordering kitchen equipment

• Scheduling work shifts according to business hours, days and occasions

• Knowledge of food health regulations and guidelines, ensuring that al staff are trained and follow them

Kitchen staff, Pizzeria of Gatlinburg, Gatlinburg, TN May 2021 to June 2022

• Assist with stocking and setting up all workstations, storing ingredients according to prescribed food safety regulations

• Preparing foods according to the menu recipes or according to chef guidelines

• Clean all workstations following all health guidelines

• Reporting all faulty or damaged equipment to the kitchen manager

• Assisting with unloading and stocking of deliveries Housekeeping/ Room Attendant, Royal Caribbean International Cruise Lines, Miami, FL

February 2012 to November 2019

• Facilitated Guest Relations: Warmly welcomed and engaged with guests and officers upon arrival, throughout their stay, and upon departure, ensuring a personalized and memorable experience.

• Ensured Compliance and Safety: Adhered to all relevant standards, policies, and regulatory guidelines to maintain a secure and safe working environment

• Room and Amenities Inspection: Conducted detailed inspections of room status and amenities to guarantee optimal conditions before guests' arrival and throughout their stay.

• Suite Maintenance: Executed comprehensive suite cleaning, including bedrooms, vanities, bathrooms, balconies, and corridors, to maintain the highest standards of cleanliness and comfort.

• Inter-Hotel Sales Promotion: Promoted in-house facilities and inter-hotel sales by staying well-informed about banquet events, hotel amenities, food and beverage outlets, and special promotions, enhancing guest experience and revenue opportunities.

• Guest Satisfaction Management: Addressed guest concerns with prompt and diligent follow-up to ensure complete satisfaction, fostering positive guest experiences.

• Safety Communication and Training: Effectively communicated and demonstrated safety and emergency procedures to passengers before departure, ensuring compliance and a clear understanding of protocols

Skills

• Trainable: Eager to learn dedicated to always improving to be the best that I can be in, and out my assign roles

• Team management: Supervised, coached, delectated tasks effectively to optimize productivity, and evaluated team performance

• Decision-making: Prioritized staff and guests needs to provide smooth service, made timely operational decisions under pressure

• Adaptability: Have led teams through staff shortages and peak seasons, adapted leadership styes to fit team needs

• Accountability and Ownership

• Budget & Resource Management

• Staff and Training Development

• Good Communication

• Conflict Resolution

Certifications

• Forklift/Pallet jack certification

• TABC

• CPR/AED

• First Aid Training

• Food Safety Managers Training

• Crowd Safety management

Educational Background

Diploma in Carpentry & Joinery: Carpentry & Joinery September-2009 to May 2011

Sir Arthur Lewis Community College - Vieux Fort, St. Lucia High School Diploma September 2003 to July 2008

Piaye Secondary School - St. Lucia

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