ANDRE O. KEENE
Cell: 301-***-****
E-mail: ********@*****.***
OBJECTIVE
To contribute developed skills and expand current knowledge base in a challenging position offering opportunities for growth and advancement.
COMPUTER SKILLS
Windows; Microsoft Excel, Word, Outlook, Internet Explorer; Adobe Acrobat
WORK EXPERIENCE
SNC – LAVALIN KEYS ENERGY Brandywine, MD
Warehouse Day/Night Supervisor 2017 – 2018
Supervised and directed teamsters in the warehouse; maintained the log of material control tasks assigned on a daily basis. Performed all of the functions related to receiving and issuing materials to include backlog; conducted inventories and updated the material register. Utilized a RFID tagging and bar code system to locate materials and track inventory in the warehouse. Reviewed receiving documents and validated information against the purchase order before creating a material receipt record (MRR) with number. Reviewed, validated and researched material requests and assigned issue numbers. Updated and maintained the material request tracker (MRT); scanned issued records for archives to the hard drive. Update material register upon receipt of “issued” material request forms and file hard copies. Maintained the material control database to track the status of power block materials as well as expendable were received and issued. Established and maintained physical files of material documents. Notified trade requisitioners regarding the arrival of materials to the warehouse; provided customer support to construction personnel and assisted with creating material requests as needed. Prepared and submitted a daily turnover report to the day shift.
TATE, KEENE & ASSOCIATES Waldorf, MD
Independent Consultant 2009 - 2017
Consulted with potential commercial/residential customers on how to save money on products/services they are use every day, including phone service, wireless, natural gas and electricity, merchant services, high-speed internet, television, security and automation, and gasoline. Recruited and trained consultants on the product/service lines. Managed and communicated updates to policies, procedures, compensation plans, and training material. Provided one-on-one instructional sessions to baseball players for hitting, pitching, offensive, and defensive baseball skills from the fundamental to the expert level; evaluated the skills and abilities of the player and provided feedback to the clients (parent(s)/player). Volunteered as an assistant coach for the Southern Maryland Knights – 12 & under – baseball team; communicated game fundamentals and facilitated player development and growth.
TOYS R US Waldorf, MD
Inventory Management Specialist (Seasonal) 2016 - 2016
Researched all outstanding vendor direct shipments daily; maintained all vendor direct shipment files. Requested and investigated proof of delivery on any outstanding direct shipments over 7 days. Processed all items that were to be returned to the vendors; ensured that the items were properly recorded in the inventory system. Prepared defective items that were to be returned to the warehouse; ensured that the items were processed in compliance with standard operating procedures by auditing 10% of the total shipped. Performed random audits and checked-in the security merchandise from the manifests.
EMPIRE TODAY, LLC Odenton, MD
Sales Representative/Independent Contractor 2008 - 2009
Conducted customer consultations to facilitate carpet, ceramic tile, hardwood and laminate flooring, area rugs, and window treatment sales. Performed area measurements and devised solutions for customer flooring and window treatment needs. Prepared and submitted purchase orders, diagrams of areas to be covered, worksheets, and credit applications. Monitored customer orders from submission through installation and resolved any issues. Developed ongoing customer relationships to enhance future sales; acquired new accounts, maintained and reactivated existing accounts.
WORK EXPERIENCE (continued)
MERRILL CORPORATION Washington, DC
Document Reproduction/Mail Clerk, Morrison & Foerster 2007 - 2008
Downloaded jobs from e-mail or print queue and prepared for sizing, reproducing, sorting and finishing per the customers' requests. Provided customer assistance with submitting print job requests and responded to telephone and e-mail inquiries pertaining to the status of print jobs. Collected, sorted, and distributed incoming mail; processed outgoing mail. Managed the courier services, shipping/receiving, and delivered time-sensitive packages.
REPROGRAPHIC TECHNOLOGIES Washington, DC
Facilities Manager 2007 - 2007
Coordinated, prepared, and completed printing projects; including electronic file conversion, document scanning and enhancement per customers' requests. Established and maintained quality controls to ensure work accuracy. Placed and tracked equipment service calls.
CCS/LABS Forestville, MD
Payment Center Operator/Disconnect Technician 2006 - 2007
Contacted customers to schedule payment and/or equipment (i.e., modems, cable boxes, and remotes) pick-ups. Performed property audits to minimize cable theft; terminated and reconnected cable services. Provided customer assistance through the call center; tracked and resolved customer complaints.
KELLY SERVICES Greenbelt, MD
Shipping/Receiving Clerk, Cingular Wireless 2005 – 2006
Maintained and reconciled daily paperwork related to accounts receivable and inventory transactions. Processed orders for the Direct Ship Program; daily returns for credit or exchange. Notified sales representatives of order errors, address corrections, SKU changes, and back-ordered items.
USER TECHNOLOGY ASSOCIATES, INC. Alexandria, VA
Junior Acquisitions Analyst 2003 – 2005
Developed, analyzed, and managed financial spreadsheets for contractual billing cycles. Analyzed and tracked other direct costs (ODC) requests for Government Task Managers. Audited invoices for contract task orders and identified inconsistencies and erroneous charges.
ECONOLODGE Waldorf, MD
Night Auditor 2002 – 2003
Managed evening shift operations to ensure compliance with established company policies and procedures; performed essential operational activities that included: providing customer service, recordkeeping/documentation, maintaining spreadsheets to enter daily/weekly/monthly credit card receipts, stocking and equipment accountability, and merchandising and inventory. Monitored receipt of merchandise and inventory to ensure stock and equipment accountability standards were maintained.
EDUCATION
ESSEX COMMUNITY COLLEGE Essex, MD
Major: General Studies 1990 - 1991
UNIVERSITY OF SOUTH CAROLINA Columbia, SC
Major: Business Administration, Accounting 1989 - 1990