DISTRICT ASSISTANT; LCBO
NEPEAN, ONTARIO
Jacqueline Stacey
*******@**.***
PROFILE
Dynamic,results-driven,with over 30 years of experience, driving performance in sales, internal and external customer experiences, team development, and achieving company inititatives. Always a Team player (willing to help others),yet independant thinker,organized and a trusted resource to “get things done”. Spearheaded and executed key initiatives, including store openings, brand transitions, and achieving operational and sales targets. Recognized for mentoring future leaders and guiding teams through change. Strategic thinker,adaptable to my environments, and committed to growth and service.
EXPERIENCE
REAL ESTATE SALES REPRESENTATIVE — 2013 - PRESENT
Independent Contractor, professional realtor, in Ottawa and surrounding areas. Developed client relationships, to achieve sales and purchases, in both residential and commercial real estate.
-Trouble shooting & Problem solving
-Professional
-Negotiations
-CRM
-Technology
-Administrative
-Empathic
SENIOR MANAGER ; APPLE (TECHNOLOGY COMPANY) — 2009 - 2013 Develop in store team for various succession strategies in leadership, technology,and client retention. Responsible for in store KPI’’s : Sales and repair targets,service quotas,technical training and development. Launches of new products and ever changing hardware and software technology. Leader for4 managers and sales team of 150 staff.
-Human Resources
-Learn on the fly, adaptable
-Conflict Management
-Internal and External Client Experiences
-Communication
-Fast Paced, Energetic Environment
CAMPUS GENERAL MANAGER ; BANANA REPUBLIC - 2005 - 2009 Store leader for separate locations with a management team of 8 and staff of 80 people. Responsible for KPI’s : Sales targets, visual merchandising, loss prevention and in store development and succession planning. Opened several store locations within Canada and the US. Achieved highest gross margins, consecutive years, for a North American Brand. Accolades included, manager of the year, community achievement, payroll & sales targets, and loss prevention goals.
-Human Resources
-Communication
-Sales Focused
-Leadership
-Motivator
-Sales Training (ANPOCS)
-POS & Administrative Systems
-Planning and Systematic Rollouts
-Decisive
-Empathetic
** Other Leadership Roles included Kinney Canada Inc, Mexx, and Lindor Canada. EDUCATION
OREA - Ontario Real Estate Association - 2013 -2013 and ongoing…. SKILLS
- Leadership
- Organized
- Multitasking
- Communication
- Problem Soliving & Solution
- Time Management
- Empathic
- Team Player
- Adaptable & Fast Learner
AWARDS
- Highest gross Margins for several consecutive years, for North Americian Brand
- Manager of the year ( several times, for various locations & Brands )
- Community Service Award for active participation in charitable work