Administrative Professional with 20+ Years Experience
Resume:
Teri Gardner
Dunnellon, FL 34431
************@*****.***
Administrative Professional
Enthusiastic leader with over 20 years of demonstrated experience in administrative operations (i.e. customer service, accounting, vendor management, and human resources) for diverse industries. Proven ability to devise and implement new systems and process improvements in order to increase daily efficiency and effectiveness. Skilled at working independently and as part of a team, handling details, multi-tasking, and learning new business functions.
PROFESSIONAL EXPERIENCE
Patient Care Coordinator Jackson and Joyce Family Dentistry 2023-2025
Job Responsibilities
Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
Assisted patients in understanding their treatment options, explaining procedures, risks, benefits, and alternatives
Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
Managed patient appointments, scheduling procedures, and coordinating with staff to optimize efficiency
CDL A Truck Driver 2021– 2023
Job Responsibilities
Over the road truck driver
§Completed all deliveries on time
§Effective communication with dispatchers and clients, timely reporting any potential delays of issues that may affect the delivery
§Complied with all federal, state and local regulations for the secure and safe operation of my commercial motor vehicle
DENTAL RECEPTIONIST Eley Family Dentistry Melbourne, FL 2020 – 2021
Job Responsibilities
Scheduled patients with multiple providers; patient and insurance billing
§Operated Easy Dental and Open Dental—dental practice management software.
§Implemented Flex Communication SwellCX 3.0—to increase efficiency and profitability.
ADMINISTRATIVE ASSISTANT Peranich and Shelp Constuction Binghamton, NY 2013 – 2020
Job Responsibilities
Controlled accounts payable and receivable; coordinated employee benefits and payroll; completed and filed building permit applications; directly communicated with customers, subcontractors, and vendors; and oversaw rental properties: advertised, administered and reviewed rental applications, ran background checks, handled utilities, and showed properties.
§Developed and implemented system improvements for accountability and to streamline business operations in the areas of accounts payable/receivable and human resource policies/procedures.
§Formed strong business relationships with four leading material suppliers, establishing a steady flow of repeat customers and increased referrals.
DENTAL RECEPTIONIST Silvestri and Comfort Family Dentistry Vestal, NY 2008 – 2013
Job Responsibilities
Scheduled patients with multiple providers; administered patient and insurance billing; and provided chair-side assistance.
§Operated Dentrix and Eaglesoft—dental practice management software—to increase efficiency and profitability.
EDUCATION
Awarded High School Diploma Wayne Highlands School Honesdale, PA
Awarded Commercial Driver License Truck Driving Institute Sanford, FL
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