Detail-Oriented Accounting Student & Operations Supporter

KIRANPREET KAUR

Phone: 437-***-****

Email: ******.*****@*****.***

LinkedIn: linkedin.com/in/kiranpreet-kaur-034408186

PROFESSIONAL SUMMARY

Detail-oriented Accounting student with experience in customer service, administration, data entry, and problem resolution. Strong ability to handle high-volume tasks, analyze information, maintain accurate records, and support operational efficiency. Recognized for reliability, professionalism, and strong communication skills. Proficient in Microsoft Office, Zoho CRM, data entry, and bookkeeping fundamentals. Currently pursuing an Accounting Diploma at Seneca College (GPA 4.0).

CORE SKILLS

• Accounting & Bookkeeping: Journal entries, reconciliations, financial documentation, data accuracy

• Software Skills: Microsoft Excel, Word, PowerPoint, Google Workspace, Zoho CRM

• Operational Skills: Data entry, document management, CRM updates, workflow support

• Professional Skills: Time management, communication, multitasking, analytical thinking, problem-solving

EDUCATION

Accounting Diploma (Expected Aug 2026)

Seneca College – Ontario

• GPA: 4.0 President’s Honour List

Chemical Laboratory Technician Diploma

Sheridan College – Brampton, ON 2020

High School Diploma – Science Stream

Guru Nanak Public Senior Secondary School – Punjab 2017

PROFESSIONAL EXPERIENCE

Problem Solver – Operations Support

Amazon Fulfillment Centre – Bolton, ON Oct 2020 – Jun 2024

• Resolved 30+ operational and customer-related issues per day, achieving a 95% resolution accuracy.

• Conducted root-cause analysis, updated records in internal systems, and ensured process compliance.

• Supported cross-functional teams to improve workflow efficiency and reduce delays.

• Trained and onboarded new staff, improving team productivity and accuracy.

• Managed documentation, logs, and inventory-related data with high attention to detail.

Server – Customer Service

Raunauk Bar & Grill – Brampton, ON Apr 2019 – Oct 2020

• Delivered fast and accurate service to 60+ customers daily in a high-pressure environment.

• Handled complaints, provided resolutions, and maintained positive customer relationships.

• Coordinated team operations to maintain smooth service during peak hours.

• Managed payments, order accuracy, and customer records with attention to detail.

CERTIFICATIONS

• Intuit Academy Bookkeeping Certificate, 2025

• CVS Health Customer Service Certificate, 2025

• Zoho CRM Certificate – LinkedIn Learning, 2025

ADDITIONAL STRENGTHS

• Strong interpersonal and communication skills

• Fast learner, adaptable, and dependable

• Excellent task prioritization and organization

• High accuracy in data entry and documentation

• Ability to work independently and in teams

Contact this candidate