Genetic Counseling Assistant & Patient Care Coordinator
Resume:
Julie Burton
GCA/CMA
Baytown, TX *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
GCA/CMA
Harris Health-Housto, TX
August 2023 to Present
Genetic testing c or all types of medical problems. Collecting samples, processing orders, adding patients into a database for reports. Monitor results. Schedule patients. Running reports. Emails. EPIC. Genetic Counseling Assistant
Baylor College of Medicine-Houston, TX
August 2022 to August 2023
Genetic testing c or all types of medical problems. Collecting samples, processing orders, adding patients into a database for reports. Monitor results. Schedule patients. Running reports. Emails. EPIC. Patient Care Coordinator
VISITING PHYSICIANS-Houston, TX
January 2021 to May 2022
Planning the care for the patients for 2 doctors and 1 Nurse practitioner, approximately 600 patients, have taken care of 9 for 4 months. This includes nurse triage calls,, referrals, coordinating with home health agencies, specialists, physical therapist, durable medical equipment including filling out Title 19 finding specialist for patient referrals, work with the schedulers on centricity, radiology and lab orders, medication refills.. We take care of home/bedbound geriatric patients. I have handled inbound and outbound calls for 9 providers over 100 calls per day. Very fast paced office great at multi tasking. The main part of my job is customer service between patients, home health agencies, DME Companies, hospitals, other doctors offices, insurance companies, Medicare and Medicaid. Aprima EMR system. Finish the training of other patient care coordinator. Scheduling patients for appointments and procedures. I have learned 3 different EMR systems. Attention to details is very important in this position. Scheduling patients for procedures and getting prior authorizations. Office Manager/medical assistant
Dayton Family Medical Clinic-Dayton, TX
January 2013 to May 2015
Management over 6 employees and 2 providers. E Clinical works medical records scheduling appointments, verifying insurances, prior authorizations, checks and balances of all procedures, money, testing entered into software on a daily basis, medication refills.. Preparation of medical billing making sure all Cpt and ICD 10 codes are on each encounter no labs or procedures missing. Correct any claim denials and resubmit.. Durable medical equipment including Title 19. Scheduling patients for procedures and obtaining prior authorizations The main part of my job is customer service between patients, home health agencies, DME Companies, hospitals, other doctors offices, insurance companies, Medicare and Medicaid.. Referrals to specialist. Maintain OSHA records and certificates. Maintain Vaccine for children records and audits. Scheduling patients for appointments and procedures. Medical collections. Multi tasking. Handle customer complaints, provide appropriate solutions and alternatives ensure resolution Office manager_medical assistant
Calvary Medical Clinic-Dayton, TX
July 2007 to January 2013
Management over 6 employees and 2 providers. E Clinical works medical records scheduling appointments, verifying insurances, prior authorizations, checks and balances of all procedures, money, testing entered into software on a daily basis, medication refills.. Preparation of medical billing making sure all Cpt and ICD 10 codes are on each encounter no labs or procedures missing. Correct any claim denials and resubmit.. Durable medical equipment including Title 19. Scheduling patients for procedures and obtaining prior authorizations The main part of my job is customer service between patients, home health agencies, DME Companies, hospitals, other doctors offices, insurance companies, Medicare and Medicaid.. Referrals to specialist. Maintain OSHA records and certificates. Maintain Vaccine for children records and audits. Scheduling patients for appointments and procedures. Medical collections. Multi tasking. Handle customer complaints, provide appropriate solutions and alternatives ensure resolution. Sales of Durable medical supplies
Office Manager/medical assistant
NE Houston Pediatrics-Houston, TX
June 1997 to June 2007
Management over 5 employees. Pediatric billing, accounts receivables, payroll. Medical assistant injections, inventory vaccines for children, prescription refills. Used medisoft billing software. Appeals on claims as needed. Accounts receivables. Accomplishments Was able to work side by side with the pediatrician who owned the clinic. Was in charge of a FDA research project. ICD 9 and CPT codes The main part of my job is customer service between patients, home health agencies, DME Companies, hospitals, other doctors offices, insurance companies, Medicare and Medicaid. Scheduling patients for appointments Medical collections
Traffic Manager
National Pipeand Tubing-Liberty, TX
September 1988 to December 1993
n charge of Import Export. Steel coils being sent by rail and truck to make tubing and casing. Then shipping finished product to customers. In charge of Logistics to make sure all items flow smoothly into and out of plant. Dispatching trucks to and from plant. Working with railroad on inbound and outbound rail cars. Find resolutions for any delays in shipments Education
Medicine (Technical School)
Texas School of Medicine-Houston, TX
January 1994 to August 1994
Skills
• Strategic planning
• Internal medicine
• EKG
• Customer inquiry handling
• Pharmaceutical and medical sales experience
• Spreadsheet data validation
• Medical scheduling
• Microsoft Office
• Sublingual (SL) medication administration
• Technical Proficiency
• Sales experience within healthcare
• Medical assisting - Medical assistant experience (More than 20 years)
• Inhalation medication administration
• Scanning
• Pediatrics
• Tutoring
• Google Calendar
• Subcutaneous (SubQ) medication administration
• EMR/EHR
• Medication administration
• Intramuscular (IM) medication administration
• Patient rooming
• Phlebotomy
• Administrative experience within healthcare
• Working with adult populations
• Managing allied health teams - Largest allied health team managed (6-10 team members)
• Epic
• Ophthalmic medication administration
• Administrative experience - Administrative experience (More than 20 years)
• Computer literacy
• Order assistance
• Basic life support
• Nasal medication administration
• eClinicalWorks
• Customer service
• Productivity software
• Microsoft Excel
• Topical medication administration
• Computer operation
• Medical procedure assistance
• Insurance verification
• Microsoft Outlook
• Sales
• Medical procedure preparation
• Executive administrative support
• Providing product information
• Zoom
• Medical office management
• Data entry
• Vital signs
• Phone triage
• Phone answering
• Insurance prior authorization
• Family medicine
• Typing
• Administering oral medications
• Customer complaint resolution
• Managing patient records
• Specimen collection
• Photocopying
• Webex
• Google Workspace
Languages
• English
Certifications and Licenses
Driver's License
NRCMA
BLS Certification
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