HR Partner and Talent Strategy Lead

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Amy Stewart

Apollo Beach, FL 607-***-**** ***.*******.**@*******.*** linkedin.com/in/amystewart2015/

• HR partner to Clinical Services Leadership. Implement and influence the execution of HR strategies best practices to facilitate structural.

• alignment using people metrics, retention of an engaged and effective workforce.

• Implemented a new Business Partner model within the People and Talent Development Division to align Leaders with HR strategies and align operational units with the Systems goals and objectives. Liaison between HR centers of excellence: compensation, organizational development, team member relations, benefits, and HRIS.

• Lead rounding and meetings with Leadership to review HR priorities, review data analytics, discuss any structure or workforce planning needs, identify and address talent gaps, succession planning, performance management, and employee relations.

• Provide coaching and guidance to managers on employee relations matters, ensuring fair and consistent application of policies and procedures.

• Support the recruitment and selection process, including job postings, candidate screening, interviewing, and onboarding.

• Consult with Leaders on training sessions for managers and employees on HR policies, procedures, and compliance requirements or trends.

• Collaborate with the HR team to develop and implement employee engagement initiatives, fostering a positive work environment and enhancing employee satisfaction.

• Analyze HR metrics and trends to identify areas for improvement and develop strategies to address them.

• Support organizational change initiatives, including restructuring, mergers, and acquisitions, by providing HR expertise and guidance. Launched new e-performance evaluations.

• Analyze HR metrics and trends to identify areas for improvement and develop strategies to address them.

• Manage employee relations matters, including investigations, disciplinary actions, and conflict resolution.

• Support organizational change initiatives, including restructuring and mergers, by providing HR expertise and guidance.

• Develop and implement employee engagement initiatives to foster a positive work environment and enhance employee satisfaction.

• Ensure compliance with employment laws and regulations and maintain accurate and up-to-date employee records. Accomplishments:

• Stood up the Business Partner model, trailblazing new HR partnerships, policies and practices into a mature organization, Tampa General Hospital.

• Led staffing and structure analysis of a new Freestanding Emergency Department. Partnered with Talent Acquisition, and Leaders of multidisciplinary functions across the organization from the day they broke ground to build the facility to opening day, and beyond.

• Closed a unit and entire building, repurposed 120 team members across the hospital in a 2.5 month-time limit. Retained 99% of team members. Led the project with Executive Leadership and HR Centers of Excellence.

• Implemented a 30-day onboarding survey, 45-day purposeful Leadership rounding, a 90-day acclimation survey, and electronic exit surveys.

• Facilitated communication, activities, with Leadership to obtain team member participation in our annual culture and Engagement survey. 2022 and 2023 achieved a 90% survey completion rate.

• Managed New Team Member Orientation – twice a month, coordination to implantation and evaluation.

• Led a project team that designed a robust New Team Member Orientation program for up to three hundred team members to attend.

• Consulted with Leaders to determine team development needs, retreats, team building, and coaching.

• Designed and facilitated in-person and online training. Sr. Human Resource, People and Talent Development Business Partner Proven track record spanning 15+ years in cultivating and expanding client relationships through strategic communication, negotiation and relationship-building skills to advance organizational goals. Education

MBA, Human Resources Management & Organizational Development — New York Institute of Technology B.S., Human Resource Management — State University of NY Empire College Licensed Health and Life Insurance Agent - Florida Current Employment

Colonial Life Agency Development Manager

Feb 2024 - Current

• Cultivate, expand and maintain quality relationships with new and existing clients.

• Nurture referral and client prospect pipelines and business plans to expand the agency's reach.

• Coach and develop sales agents on company products and sales techniques. Tampa General Hospital (TGH) Tampa, FL

Sr. Human Resources Business Partner May 2022 - Nov 2024 Tampa General Hospital Tampa, FL

Organizational Development Consultant

July 2021 – May 2022

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A Talent Pipeline Development Partner is responsible for building diverse talent pools and, consequently a robust Talent Pipeline within United Health Services Hospitals through the creation implementation and delivery of leading talent management processes and practices.

• Successfully built partnerships for recruitment and education with over forty colleges and Universities within a 200-mile radius of UHS Hospitals, the Chamber of Commerce and workforce agencies.

• Developed and instituted the UHS Accelerated Development Program to fast-track employment development and generate pathways for entry/mid-level positions.

• Created internships and co-op opportunities for high school and trade schools at UHS.

• Streamlined and created governance to support the development of Clinical Career Ladders for multiple departments across the organization.

• Create the Bridge Mentorship Program for immigrants to prepare immigrants with credentials for other countries to prepare for a career in Broome County. Created in partnership with the American Civic Association to build a recruitment pipeline for immigrants into local industries, in addition to healthcare.

• Implemented the Upstate NY Women’s Alliance Network for executive level women in upstate NY.

• Leverage in-depth talent management knowledge and experience to provide expert solutions and services that aligned with UHS business and HR objectives, resulting in a workforce of qualified candidates able to take on increased responsibilities and assignments.

• Support the Manager of Engagement and Diversity & Inclusion in the design and implementation of talent programs and tools including talent profiles and cards, candidate pools, succession plans, and talent risk mitigation strategies.

• Ensure successful embedment of the Employee Value Proposition into the UHS culture and its people, integrating this brand into the various HR programs including those found in Talent Acquisition and Talent Management.

• Monitor talent pipeline strength by measuring, tracking, communicating, and reporting on talent development and retention efficacy. Hired to serve as subject matter expert on HR-related issues, actively aligning all business objectives with employees and management. Mediated between HR and business Leaders to seek and develop integrated solutions to all HR/business needs and formulated partnerships across the HR function to deliver value-added service throughout the organization.

• Streamlined and scaled internal workforce after mergers and acquisitions left only 10% of original employee base. Created a comprehensive restructuring initiative that identified core competencies and organized teams based on their strengths and skills to deliver maximum effectiveness and a highly engaged workforce.

• Built a solid talent pipeline by supporting all workforce planning and management needs, placing special focus on training and development. Launched a large-scale talent profile of all employees’ skills and competencies, implemented a high-performer development program, and facilitated sales and management training to increase productivity via expanded staff knowledge.

• Repositioned post-M&A organization as a values-based company by collaborating with senior Leaders on new company values that aligned with all internal programs and success measures, ensuring messaging made it through all HR programs and the overall environment.

• Cultivated a transparent and employee-focused culture by creating and administering climate surveys and feedback tools, operational strategies, and Leadership talking points. Additionally, hosted events to ensure an inclusive work environment for remote staff, led an employee-driven social club, and managed a social media platform to further connect colleagues and Leaders.

• Boosted overall job satisfaction by creating and implementing new innovative performance management process that negated the use of numeric ratings and leveraged a reward and recognition program that exemplified positive behaviors. United Health Services Hospitals (UHSH) Binghamton, NY Human Resources Business Partner

2019 - 2021

Claritas Ithaca, NY

Human Resources Business Partner

2017-2019

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AMY STEWART 607-***-**** ***.*******.**@*******.*** PAGE 3 OF 3 Optimized organizational effectiveness by identifying, prioritizing, and building the needed university-wide capabilities, behaviors, and processes. Built credible relationships with senior Leaders to strategize innovative solutions that seamlessly closed organizational gaps. Monitored and continually improved the effectiveness of existing programs to ensure overall impact and value. Proactively managed the departmental budget and partnered with VP on income and expenditure forecasting.

• Strengthened Leadership team by contributing to and facilitating innovative management development programs and team building retreats for +9,000 staff and faculty, including the Harold D. Craft Leadership Program, Turning Point, Building Teams and Leading Change, Leading Cornell, Management Academy Program, Supervisor Development Certificate Program, and New Supervisor Orientation Program.

• Boosted efficiencies, reduced waste, and increased productivity by coaching and facilitating +20 teams through LEAN process improvements to address a variety of issues, including slashing the university’s greenhouse carbon footprint.

• Engaged employees and boosted overall morale by assisting in a comprehensive career pathing initiative that leveraged job competencies to set the pathway for promotions.

• Reinforced the university’s 5-year strategic plan, mission, and vision by designing and implementing classroom and online trainings for both management and administrative level staff.

• Ensured full ROI on all initiatives by creating climate surveys and analyzing results to determine program impacts and proactively pivoting direction as needed.

• Built a collaborative and communicative workforce by conducting counseling sessions on conflict resolution, change management, interpersonal communication, team building, and more. EARLIER ROLES

• Lead HR operational functions for six departments, including talent acquisition, onboarding, compensation, performance management, employee relations, and more. Counseled senior Leaders on institutional changes, department issues, and employee retention, ensuring full compliance with HR regulations and laws. Compiled and presented HR metrics, including recruitment/retention.

• Provided HR support for +800 finance and facilities services employees. Played an integral role in supporting HR Leaders through a major economic downturn that saw +3,000 staff layoffs and a hiring freeze. Co-led Operational Improvement Strategy Team, centralizing HR, and finance functions. Co-created the University Onboarding Center designed to streamline global new hire efforts. Assisted in OD efforts by conducting 360-survey administration and contributing to Leadership program management. CERTIFICATIONS & TRAINING

• Collaborative High Reliability - SCGS Universal Model • StrengthFinder2.0 Facilitator — Gallup

• Huron Leader Rounding • Power +- Systems, Inc. Facilitator

• Myers-Briggs Type Indicator Consultant (MBTI) — CPP, Inc. • Six Sigma LEAN Process Improvement Facilitator

• The Choice Facilitator — Arbinger Institute • DISC Assessment Facilitator/Consultant — Everything DISC

• Franklin Covey Certifications • Tableau Super User

• Vizier Data Analysis • Taleo/PeopleSoft/Workday User

• Press Ganey Survey Administrator • Negotiation Skills Certified - Harvard University Cornell University Ithaca, NY

ORGANIZATIONAL DEVELOPMENT CONSULTANT

2011-2017

Cornell University Ithaca, NY

HUMAN RESOURCE GENERALIST — COLLEGE OF ENGINEERING, COMPUTER AND INFORMATION SCIENCE 2010-2011

Cornell University Ithaca, NY

HUMAN RESOURCE ASSISTANT — FACILITIES SERVICES, FINANCE, AND ADMINISTRATION 2008-2010

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