Compassionate Health Care Assistant and Support Worker
Resume:
EMMANUEL SILVA
Health Care Assistant Patient Support Community Resources Behavioral Support
@ ************@*****.***
SUMMARY
Dedicated and compassionate healthcare professional with over 3 years of experience providing personal care and support for children, youth and families with limited abilities, autism, mental health and depression. Adept at coordinating training, paperwork and specific community- based resources. Exceptional communication and planning abilities with an organized and detailed nature.
CERTIFICATION
Computer training certificate
First Aid/ CPR/AED Non-violent Crisis Intervention (NVCI) training
Clean police and vulnerable sector check done within 6 Month
LANGUAGES
English Advanced
SKILLS
Group Title
Supervisory experience Assignment management Community-based resources Excellent Communicator Attention to details
Excellent use of computer applications/reports
Experience providing Behavioral support
Good Team collaborator
EXPERIENCE
Support worker 10/2023 - 08/2024
New directions for children Winnipeg Manitoba
•Provided respite, companionship, and transportation for individuals with mental and physical disabilities, promoting independence through personal choices.
•Administered timely medication and responded competently to health issues, ensuring the well-being of clients.
•Implemented therapeutic, trauma-informed treatment plans to help youth regulate during escalation and foster life skills.
•Established school activities, appointments, and family visits, maintaining a safe and structured environment.
•Determined specific needs and delivered appropriate services, enhancing patient well-being.
•Participated in supervision, team meetings, and ongoing training, collaborating across disciplines to improve care.
•Maintained an outstanding attendance record, consistently arriving punctually and ready to work.
•Supported individuals and families with empathetic care and companionship through times of illness, recovery, or personal hardship
Health Care Assistant 04/2023-9/2023
Blue Arrow United Kingdom,
Glasgow
•Improved elderly access to services by increasing referrals by 25%, resulting in enhanced well-being.
•Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
•Arranged bedding and cushions to enhance patient comfort in bed and chair.
•Improved patient monitoring efficiency by 25% through timely updates to healthcare teams and families.
•Assisted clients with meal preparation, feeding, and dietary needs.
•Directed and reported health changes in 5 patients, improving early interventions.
•Collaborated with healthcare teams to update and track progress of 15 patients.
Personal SUPPORT WORKER 10/2022 - 03/2023
Lagos Nigeria Lagos, Nigeria
•Improved emergency response efficiency by 15% by streamlining protocols for over
20 crises.
•Performed wellness checks and acted as first responder to physical and emotional crisis.
•Provided resources for shelter to vulnerable community.
•Demonstrated cross-cultural awareness and sensitivity to indigenous community, as well as people of visible minority.
•Provided youth services by connecting them with Child and Family Services, detox and rehabilitation centers, as well as employment agencies.
•Developed team communications and information for meetings.
•Conducted research, gathered information from multiple sources and presented results.
EDUCATION
Bachelor of Science
University of Nigeria Finance Nigeria
ES
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