Medical Administrative Assistant and CCMA Specialist
Resume:
Kayla Hernandez
Medical Administrative assistant /CCMA/Clinical reimbursment specialist
West Wareham, MA 02576
*****.******@***.***
Professional Summary
Compassionate, detail-oriented Certified Medical Assistant /Ldac Assistant with more than three years of experience in medical and addiction based services duties include compiling patient charts and medical information, processing insurance payments and overseeing general office operations such as scheduling and answering phones.
Authorized to work in the US for any employer
Work Experience
Waitress
STONEBRIDGE RESTAURANT
Present
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
Medical Receptionist
High Point Treatment Center-New Bedford, MA
May 2021 to January 2024
Schedule intakes check insurances faxing filing booking appointments taking payments for programs . Medical Receptionist/Medical Assistant/office surpervisor of wareham and falmouth
Mashpee family medicine/wareham family addiction-Mashpee, MA February 2016 to April 2021
Answering phones booking appointment checkout faxing filing data entry prior authorization medication refills prepare exam rooms clean exam rooms give injections drug testing and coordination of care in the community for at risk individuals. Injections vivitrol Medical Administrative Assistant
Duffy Health Center-Hyannis, MA
June 2014 to February 2016
Answering phones booking appointments faxing filing and verifying appointments Receptionist
Vector marketing - Hyannis, MA
Responsibilities
Schedule an appointment greeting clients faxing and filing answering the telephone CNA - Certified Nursing Assistant/ Med Tech
Cape Winds Rest Home-Hyannis, MA
February 2014 to 2016
Documenting and provided medication to 20 clients in a group home setting . Administered medications and treatments according to physician orders, ensuring accurate dosages and proper documentation Certified Medical Assistant
Education
High school or equivalent
Mashpee High School-Mashpee, MA
September 2001 to June 2005
Cpr/first aid
Crisis prevention training
Medical administrative assistant (Medical assistant certificate) Job corp-Grafton, MA
Skills
• Leadership Experience (2 years)
• Data entry
• training
• Supervising Experience
• Motivational interviewing
• Laboratory Experience
• Triage
• Medical scheduling
• EKG
• Reception
• Patient Care
• Addiction Counseling
• Nasal medication administration
• Intramuscular (IM) medication administration
• Quality Assurance
• Case Management (2 years)
• Medical claims processing
• Documentation review
• Sales
• CPR
• Phone triage
• Multi-line Phone Systems
• Scheduling
• Medical Receptionist
• Computer literacy
• CRM
• Customer service (8 years)
• Managed care
• Powerpoint
• Care plans
• CPT Coding
• Medical Billing
• Front Desk
• Receptionist (8 years)
• Medical Coding
• Managing patient records
• Vital signs
• ICD-9
• Time Management
• HIPAA
• Injections (5 years)
• Medication administration
• First aid
• Office Administration
• Communication skills
• ICD coding
• Microsoft Office
• Windows
• Topical medication administration
• Computer skills
• Public speaking
• Marketing (10+ years)
• Patient rooming
• Ophthalmic medication administration
• Problem Resolution (10+ years)
• ICD-10
• Medical assisting - Medical assistant experience (More than 20 years)
• Family medicine
• Medical office management
• Special Education (10+ years)
• Phlebotomy
• Child & Family Counseling
• Restaurant experience
• Conflict management
• Eclinical
• Time management (6 years)
• Managing allied health teams - Largest allied health team managed (More than 20 team members)
• Inhalation medication administration
• RETAIL SALES (9 years)
• Intake
• Specimen collection
• Analysis skills
• Case Management (4 years)
• Fair Housing regulations
• Healthcare management
• Excel (7 years)
• Phone Etiquette
• Insurance Verification
• Consulting (5 years)
• Data collection
• Front Office
• Medical Office Experience
• Nursing
• Organizational Skills
• Microsoft Word
• Administering oral medications
• Community Outreach (6 years)
• Medical procedure preparation
• EMR systems
• Word
• Outlook
• Social Work
• Insurance prior authorization
• Word processing
• EMR
• Working with high schoolers
• Patient interaction
• Office management
• Working with adult populations
• Crisis Intervention
• Business Development
• Caregiving (10+ years)
• Medical terminology
• Fax
• Microsoft Excel (8 years)
• Anatomy Knowledge
• Insurance verification
• Medical Records
• Intake Experience (3 years)
Languages
• English
Certifications and Licenses
Ladc Assistant
June 2021 to Present
Provides recovery based services under administrative and clinical supervision. Certified Medical Assistant
CPR Certification
CCMA Certification
CNA
Crisis Prevention Intervention
Additional Information
SKILLS
Office Administration (9 years), Great Communication Skills (7 years), Great Customer Service (10+ years),
Great People Skills (10+ years), Excel (6 years), Microsoft Office (7 years), Microsoft Word (7 years), Microsoft Excel (7 year)
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