Data Entry Clerk with Administrative Experience

Joelle Tatter

**** * **** *** *******, IL ***** 540-***-**** **********.******@*****.***

Professional Profile

Meticulous professional with excellent interpersonal skills, 10 years of experience in customer service and 1+ years in auditing. Confident multi-tasker, re-prioritizing as needed, that is detail oriented and driven to provide a smooth-running operation. Team and customer relationship focused work ethic, with an expertise in systems management and development, fostering a positive experience and outcome related environment. KEY COMPETENCIES

Customer Advocacy Time Management

Process Improvement

Fluent Communication

Effective Collaboration

Start-up Designer

Work Experience

Cooperate Marketing

o Auditor / November 2022 – November 2025

Developing, launching, and troubleshooting a team networking and customer forward platform

Auditing of company records and finances.

Handling of sensitive information and documents.

CEDA

o Family Support Specialist / April 2022 – September 2022

Handled over 20 customer files at a time and creating Excel Workbooks for each

Empathetically completing intake calls while following up with customers

Auditing paperwork and overseeing colleagues work content for accuracy

City Experiences

o Sales Specialist / July 2018 – March 2022

Increased Company revenue by over $750,000 per year.

Maintained knowledge of, organized, and communicated 50 ship’s schedules across 20 cities.

Handled 5+. Customers at a time, answering questions, meeting sales quotas, troubleshooting, while keeping track of shifting company priorities. Education

Roosevelt University / Chicago, IL

o Bachelors - Integrated Marketing and Communication Technical Proficiencies

Microsoft Office and Google Office programs including Excel, PowerPoint, Word, and Outlook

Adobe

Access

Salesforce

55 wpm 95% Accuracy

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