Sales and Account Management Leader with Growth Focus
Resume:
NAPERVILLE, US, ***** • ************@*****.*** • 630-***-****
BRIAN BOROSAK
Sales and Account Management Professional
PROFESSIONAL SUMMARY
Sales and Account Management Professional with over a decade of extensive expertise in fostering robust client relationships and driving strategic growth. Renowned for leveraging persuasive communication and data visualization to exceed sales targets and enhance team performance. Passionate about aligning cross-functional teams to achieve organizational goals, with a proven track record in optimizing customer engagement and retention. SKILLS
Microsoft Office, SAP ERP, Video Conferencing, Account Management, Lead Generation, Sales Strategy, Client Relationship, CRM Proficiency, Persuasive Communication, Trade Show Participation, Team Training, Performance Analysis, Customer Retention, Cross-Functional Collaboration, Time Management, Problem Solving, Relationship Building, Operational Productivity, Customer Engagement, Salesforce, Business Development, Customer Analytics.
EMPLOYMENT HISTORY
OPERATIONS EXECUTIVE Apr 2024 - Present
Family Outreach Program Crest Hill, IL
NATIONAL ACCOUNT REPRESENTATIVE Jan 2024 - Apr 2024 Agilant Solutions, INC Lisle, IL
WELLNESS SALES REPRESENTATIVE Feb 2023 - Oct 2023
Chiro One Oakbrook, IL
INSURANCE SALES REPRESENTATIVE Apr 2022 - Nov 2022 Globe Life-The Radu Group Naperville, IL
SALES REPRESENTATIVE Jul 2019 - Dec 2021
Quad Express Naperville, IL
Directs cross-functional projects enhancing event success and satisfaction, ensuring compliance. Develops inventory systems reducing errors, cultivates vendor relations boosting productivity. Analyzes feedback data for satisfaction improvements, organizes brainstorming for creative execution. Aligned cross-functional strategies with company goals, boosting sales and customer retention. Conducted market research, identifying growth opportunities that informed strategic sales decisions. Monitored sales performance, optimizing strategies for measurable improvements in engagement. Developed targeted campaigns with marketing teams, enhancing customer alignment and sales. Implemented data-driven strategies, significantly improving account retention and engagement. Secured 25+ monthly appointments, enhancing client engagement and satisfaction. Collaborated with marketing to create sales materials, boosting lead generation. Analyzed feedback to refine strategies, improving appointment setting and satisfaction. Led client acquisition, securing 4 new contracts through strategic lead generation. Boosted sales by identifying prospects via cold calling and expanding referral networks. Mentored new team members, enhancing overall team productivity and knowledge sharing. Strengthened product knowledge through industry events, refining sales strategies. Built strong carrier partnerships, securing 75+ monthly load contracts, enhancing client satisfaction. Streamlined client interactions using CRM tools, improving order management and data tracking. Collaborated with operations for timely deliveries, significantly boosting client satisfaction. Implemented a feedback loop with clients, fostering continuous service improvements and deepening client trust. SALES DEVELOPMENT REPRESENTATIVE Mar 2018 - Dec 2018 Billtrust West Chicago, IL
ASSISTANT MANAGER OF CANVASSING Jul 2015 - Mar 2018 National Energy Contractors Inc Lombard, IL
EDUCATION
BACHELOR OF SCIENCE (B.S.) IN HISTORY
Illinois State University Normal, IL
COURSES
PIVOT POINT ON EXCEL
SAP ERP
Secured 15 monthly appointments, boosting the sales pipeline and enhancing lead conversion. Managed CRM data efficiently, ensuring seamless lead tracking and improved conversion rates. Collaborated with executives for a 90% smooth transition of leads to the sales team. Researched decision-makers, enhancing target accuracy and increasing engagement rates. Refined sales strategies based on feedback, resulting in a 20% increase in successful pitches. Led customer outreach, delivering tailored energy solutions for diverse client needs. Mentored new hires in canvassing, enhancing team effectiveness and boosting morale. Facilitated training sessions to ensure comprehensive product understanding among team members. Collaborated on crafting marketing scripts, optimizing sales strategies for better engagement. Assessed team performance, providing actionable feedback to foster growth and efficiency. Developed innovative canvassing strategies, driving increased lead generation and market reach.
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