Kevin Murden
Jacksonville, Florida 904-***-**** ***********@*****.***
Professional Summary
Meticulous Certified Cybersecurity Analyst bringing over 15 years of experience in designing and implementing resilient network solutions while mitigating complex cyber threats. Demonstrate mastery in threat/vulnerability assessment, penetration testing, malware analysis, and rapid incident response. Proven leader adept at managing risk, developing comprehensive security policies, and securing critical ICS/OT environments against emerging threats.
Work Experience
Veterans Affairs Jacksonville, FL
Site Survey Engineer February 2025 – Present
●Execute site surveys across Veterans Affairs hospitals and clinics, meticulously assessing existing voice and data infrastructure to establish performance baselines and identify modernization needs
●Analyze detailed site survey findings to pinpoint critical deficiencies and vulnerabilities within legacy voice and telco networks, directly informing strategic upgrade recommendations
●Formulate strategic decommissioning plans for outdated voice and telco infrastructure, coordinating seamless transitions to ensure minimal operational disruption in active healthcare environments
●Recommend modern, scalable voice and data infrastructure solutions based on rigorous site analysis, by aligning technology proposals with specific operational requirements
Infosys Systems Jacksonville, Fl
Senior Network & Cybersecurity Engineer of Voice & DataCenter Operations April 2023 – Present
●Administer enterprise unified communications by configuring and troubleshooting full Cisco voice ecosystem, including Call Manager (CUCM), 3.5-15.0 SIP/ISDN gateways, and endpoints,
●Strengthen cybersecurity posture for voice operations by remediating critical vulnerabilities on UCM servers and gateways, hardening configurations and protecting against cyber threats
●Manage core Datacenter operations by installing, cabling, and configuring server and router hardware, establishing resilient physical and logical foundation for all voice and data services
●Optimize advanced collaboration solutions by configuring UCCE/UCCX, call recorders, and MRA/Expressway, successfully integrating Microsoft Teams and Webex voice projects
AT&T Dallas, TX
Network Engineer March 2022 – April 2023
●Managed VMWare SD-WAN Velcroid environment by proactively monitoring network links and applying critical updates, ensuring optimal branch connectivity and high-performance routing
●Deployed Microsoft Teams unified communications by configuring Teams-enabled phones and provisioning IM cloud software, successfully enabling organization-wide collaboration tools
●Engineered core voice infrastructure by configuring Cisco CallManager, Unity, SIP/ISDN voice gateways, establishing reliable and scalable enterprise telephony system
HCL Technologies Ltd Dallas, TX
VoIP Engineer February 2021 – January 2022
●Provisioned Various user accounts and detailed telephony profiles within VoIP platform, successfully enabling correct dial plans, voicemail, and feature sets for all endpoints
●Diagnosed and resolved complex connectivity issues by troubleshooting and re-configuring SIP gateways, effectively restoring and optimizing critical PSTN and Sip trunking
●Integrated legacy telephony systems into modern VoIP environment by configuring Cisco VG analog gateways and ISDN circuits, successfully bridging essential analog devices and digital lines
Skills
Vulnerability Assessment, Penetration Testing, Incident Response, Network Security, Malware Analysis, Threat Mitigation, Network Reconnaissance, Risk Management, Network Scanning Tools, Digital Forensics
Technologies
Security & Testing: Ethical Hacking, Vulnerability Assessment, Nessus, Retina, Tripwire, Snort IDS, Honeypots, TCPDump/Windump, Nmap, Cisco Secure Scan
Network Technologies: Cisco Routers & Switches, Juniper Routers, Firewalls (PIX, Check Point FW-1), Hubs, Catalyst series, 2500/7500 routers
Protocols & Routing: TCP/IP, SNA, IPX/SPX, NetBEUI, Apple Ethertalk, RIP, OSPF, EIGRP, ISIS, BGP
Services & Apps: FTP, NFS, PPP, HTTP, IIS, Exchange Server, SQL Server, Oracle, Lotus Notes, Arcserve
Operating Systems: Linux (8.0), Windows NT/2000/XP/Server, NetWare 3.1–5.x, Cisco IOS (11.x–12.x)
LAN/WAN: 10/100/1000 Ethernet, FDDI, Token Ring; Frame Relay, T1/Channelized T1, ISDN PRI/BRI, DSL, DS3
Hardware & Systems: Compaq/HP/Dell/IBM servers, IBM AS/400, Cisco Catalyst switches, Bay & 3Com switches, HP/Lexmark printers
Management & Monitoring: CiscoWorks 2000, HP OpenView, Compaq Insight Manager, NetXray, NT Performance Monitor
Terminal Emulation: Rumba, 3270
Education
Bachelor of Science in Computer Science Brooklyn College Pending
Certifications & Trainings
Microsoft AI Engineer Program
Cyber Security Program Eureka
Certified Information Systems Security Professional (CISSP) ISC
Certified Ethical Hacker (CEH) EC-Council Credential ID: ECC3257940681
CompTIA Security+ CompTIA
Offensive Security Certified Professional (OSCP) Offensive Security In Progress / Registered
AWS Certified Cloud Practitioner Amazon Web Services (AWS)
Dept. of Homeland Security ICS Cybersecurity 301 DHS / CISA
Dept. of Homeland Security ICS Cybersecurity 401 DHS / CISA
VMware Certified Professional – VCP vSphere 5 VMware
VMware Certified Professional – VCP vSphere 6 VMware
EMC Information Storage and Management Certified Dell EMC
CCIE Collaboration (Written Qualified) Cisco
SIP School Certified Associate (SSCA) The SIP School
Juniper Networks Certified Internet Associate – Enterprise Routing (JNCIA-ER) Juniper Networks
Cisco Certified Voice Professional (CCVP) Cisco
Cisco Unity Support Specialist Cisco
Cisco IPTX IP Communications Express Specialist Cisco
Cisco Certified Network Associate – Wireless (CCNA Wireless) Cisco
Cisco Certified Network Professional (CCNP) Cisco
CCIE Collaboration (Written Certified, Practical Pending) Cisco
Cisco Certified Network Associate – Routing and Switching (CCNA) Cisco
Certified Checkpoint Firewall-1 Administrator (CCSA) Check Point Software Technologies
Certified ACE Server Administrator ACE
Novell Certified NetWare Engineer (CNE) Novell