Hardworking, Customer-Focused Professional with Diverse Experience

MYRALIZ RODRIGUEZ ROSA

**** *** ***** *** * Lakeland, FL 33815 n 863-***-**** n *************@*****.*** OBJECTIVE

Obtain a position where I can utilize my skills to grow and help grow this company in a positive way to meet goals. Be able to use my skills to impact everyone in this company, always placing the company’s mission/goals first.

EDUCATION

High School Diploma, Tenoroc HS, Lakeland, FL — 2019–2023 Polk State College, Associate of Nursing, Lakeland, FL — 2023–Present Esthetics Program, Licensed Esthetician Candidate — Expected Graduation: February 2026 WORK EXPERIENCE

Mini_Lashes — Small Business Owner / Entrepreneur

Lakeland, FL 2023 – Present

• Schedule customer appointments and maintain a safe, sterile, contamination-free work environment.

• Ensure zero growth of bacteria or micro-organisms through proper sanitation.

• Enhance customer appearance and confidence through beauty and lash services. Walmart — Cashier & Customer Service Representative Lakeland, FL 2023 – 2024

• Oversaw customer self-checkout section, reducing wait times and ensuring efficient service.

• Safeguarded store assets, cash, and customer checks during system outages.

• Maintained a safe and clean environment with zero customer/employee injuries.

• Trained new employees, monitored phone lines, and resolved customer inquiries.

• Processed returns, exchanges, fraud prevention, and theft prevention duties.

• Handled $2K+ in daily transactions and performed stocking/inventory duties. O’Reilly Auto Parts Distribution Center — Returns Associate Lakeland, FL 2024 – 2025

• Processed and inspected returned auto parts, ensuring accuracy and quality standards.

• Verified product conditions and documentation before restocking or disposal.

• Maintained detailed records of returns and ensured compliance with company policies.

• Worked efficiently in a fast-paced warehouse environment to meet daily quotas. The Home Depot Warehouse — Outbound Associate

Lakeland, FL 2025

• Loaded and unloaded packages on trucks going in and out of the distribution center.

• Counted and verified every package to ensure accurate shipping and receiving.

• Packed and prepared merchandise securely for transport.

• Maintained OSHA safety standards while operating in a fast-paced environment.

• Collaborated with team members to achieve productivity and shipping goals. ADDITIONAL SKILLS / CERTIFICATES

• Bilingual: English & Spanish

• Food Handler Certification

• Hazardous & Corrosive Materials Handling

• Computer Proficiency & Documentation

• Professional Communication & Customer Service Trainer

• Work Planning & Prioritization (Monthly/Weekly/Daily)

• Safety, Injury Prevention & Hazardous Materials Storage/Disposal

• Fraud & Theft Prevention

• Lash Artistry: Beauty & Mega Eyelash Enhancement

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