Compassionate Caregiver and Care Coordination Specialist

TAMMY ZIMMERMAN

Dallas PA 570-***-**** *****@*******.***

• Patient Care & Advocacy

• Virtual Care Coordination

• Medication Administration & Management

• HIPAA & Confidentiality Compliance

• Electronic Health Records (EHR)

• Care Planning & Documentation

• Telehealth Support & Remote Communication

• Team Collaboration & Training

• Time Management & Organization

• COVID-19 Safety Procedures

Dedicated and compassionate Caregiver and Healthcare Support Professional with over 10 years of experience delivering patient-centered care in both in-person and remote environments. Skilled in care coordination, medication management, and communication between patients, families, and healthcare providers. Known for empathy, reliability, and strong organizational skills. Adept at managing documentation, following HIPAA guidelines, and ensuring compliance with safety and quality standards. Caregiver / Coordinator, 05/2019 - Current

Curatio Staffing – Edwardsville, PA

• Provide compassionate care and emotional support to clients, promoting independence and dignity.

• Coordinate communication among clients, families, and medical professionals for integrated care.

• Develop personalized care plans and monitor progress through accurate documentation.

• Implement safety protocols, reducing incidents and improving client well-being.

• Train and mentor new caregivers in compliance, documentation, and best practices. Administrative Assistant, 07/2018 - 05/2021

College Misericordia – Dallas, PA

• Supported faculty and staff through scheduling, record-keeping, and communication management.

• Maintained confidential student and health records in compliance with privacy standards.

• Scheduled appointments between students and healthcare staff, improving efficiency and access.

• Assisted in budget tracking and data organization to ensure smooth office operations. Owner / Operator, 10/2007 - 01/2018

Ez-Kleen Carpet & Upholstery Cleaning – Dallas, PA Skills

Professional Summary

Work History

• Managed all aspects of business operations including customer service, scheduling, and billing.

• Built long-term client relationships through reliability and quality service.

• Oversaw staff training, daily workflows, and safety procedures. High School Diploma

Wyoming Valley West High School - Plymouth, PA

• PCA – Personal Care Aide

• NCPCT – Patient Care Technician

• CPR / AED Certified

• Personal Care Training

• Member, American Society of Safety Professionals Sunday School Teacher, Cheerleading & Softball Coach, Girl Scout Leader, Liaison, Make-A-Wish Foundation, Volunteer, Luzerne County Fairgrounds

Education

Certifications

Community Service & Volunteer Work

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