Insurance Customer Service Specialist with 10+ Years Experience
Resume:
DEBBIE
EWALT
********.**@*****.***
Kemp, Texas 75143
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
PROFESSIONAL SUMMARY
Payne Insurance & Tax Agency - P & C Insurance Agent PO Box 625 • 12/1999 - Current
Daily customer service, answer phones, resolve problems for clients, kept raport with customers and companies, navigated multiple portals for various companies, process daily deposits, configured monthly bookkeeping, organized and maintained all office functions for better customer retention.
Skip Smith Insurance - Insurance Sales Representative 416 E Cedar Creek Pkwy Seven Points, TX 75143 • 01/1996 - 12/2001 Baylor Hospital - Secretary
Dallas, TX • 04/1990 - 05/1994
WORK HISTORY
Reviewed customer needs and financial means to determine appropriate policy offerings.
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Maintained detailed records of customer information and policy sales.
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Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
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Answered multi-line phone system and greeted callers enthusiastically.
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• Scheduled appointments and conducted follow-up calls to clients. Maintained office supplies inventory by checking stock and ordering new supplies.
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Provided clerical support to company employees by copying, faxing and filing documents.
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SKILLS
• Client Needs Analysis
• Corporate Social Responsibility
• Partnership Cultivation
• Consultative Selling Techniques
H Grady Spruce
Dallas, TX • 05/1974
High School Diploma
EDUCATION
CERTIFICATIONS
Licensed P & C Insurance Agent -
10+ years
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• P & C CSR certified - 20+ years
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