Remote Data Entry Specialist from Ohio

MELANIE SEFCIK

SUMMARY

• Years of experience delivering excellent face-to-face customer service within the retail and food industries.

• Proficient in handling cash transactions and maintaining accurate financial records, including preparing checks and processing payments.

• Skilled in managing inventory and product knowledge, including updating inventory databases, staying informed about new products.

• Experienced in maintaining a clean and organized work environment, performing janitorial tasks, and ensuring customer areas meet health and safety standards.

• Strong ability to address customer inquiries, resolve complaints, and provide personalized service to enhance customer satisfaction and retention.

• Knowledgeable in data entry and documentation, accurately inputting customer information, processing orders, and sales records.

• Proficient in Microsoft Office Suite and POS systems, with strong organizational and communication skills. Location: Parma, OH 44130

Interview Availability: Available for interview, Monday through Friday from 09:00 AM to 3:00 PM Start Availability: Immediately

SKILLS

Phone etiquette, Customer service, Sales, Analysis skills, English, Cash handling, Search engines, Cash management, Venipuncture, Host/Hostess, Retail math, Computer skills, Typing, Data entry, Patient Care, Restaurant Experience, Phlebotomy, Experience Administering Injections, POS, Microsoft Office, Serving Experience, Retail sales, Front desk, Food Service.

PROFESSIONAL EEXPERIENCE

RRPP Construction, Fairview Park, Ohio

Apartment Cleaner

responsible for maintaining the cleanliness and hygiene of apartment units and common areas within residential buildings.

• Dusting,vacuuming,mopping,and sanitizing surfaces,

• cleaning bathrooms and kitchens.

• manage cleaning supplies.

• Report maintenance issues,

• ensure a safe and tidy environment for residents. Haney landscaping and supply, Berea, OH March 2024 – August 2024 Cashier/Customer Service

• Maintain a clean workspace.

• Cash register transactions.

• Customer care and support.

• Being up to date with new inventory and products.

• Data entry of inventory.

Whirlpool Corporation, Clyde, OH July 2023 – November 2023 Line Assembler

• The fast-paced work environment demanded efficient and quick assembly of washing machines, which was made possible through the utilization of power tools on an assembly line.

• Exceed the quality expectations of consumers through the implementation of WQMS and other quality initiatives designed to improve COQ.

• Take oven cavorts from the conveyor and place on the wash line, assembly line. BJ'S Restaurant & Brewhouse, North Olmsted, OH October 2021 – December 2022 Server/Waiter

Addressing customer inquiries, resolving complaints, and providing assistance with product selection or information.

• Actively promoting and selling products or services to customers. This required knowledge of the company’s offerings, understanding customer needs, and effectively communicating the benefits of the products or services.

• Data entry involves accurately inputting and updating customer information, sales transactions, inventory records, food orders into the computer for transmittal to kitchen staff.

• Janitorial tasks are also part of the responsibilities, which involve maintaining cleanliness and tidiness in the work area, restocking supplies, and ensuring a safe and hygienic environment for both customers and employees.

• Involved in processing cash transactions, preparing checks that itemize and total meal costs and sales taxes, providing change, balancing cash registers, and ensuring that all financial transactions are recorded correctly.

• Garnish and decorate dishes in preparation for serving.

• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

• Escort customers to their tables.

• Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

• Provide guests with information about local areas, including giving directions. Rivals, Middleburg, OH July 2010 – March 2021

Server

• I had been promoted to the position of lead server and entrusted with training new servers, while also being relied upon by managers to ensure the smooth functioning of the restaurant.

• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

• Present menus to patrons and answer questions about menu items, making recommendations upon request.

• Garnish and decorate dishes in preparation for serving.

• Clean tables or counters after patrons have finished dining.

• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

• Stock service areas with supplies such as coffee, food, tableware, and linens.

• Fill salt, pepper, sugar, cream, condiment, and napkin containers.

• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

• Collect payments from customers.

• Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.

• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Describe and recommend wines to customers.

• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

• Bring wine selections to tables with appropriate glasses and pour the wines for customers.

• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

• Explain how various items are prepared, describing ingredients and cooking methods.

• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

• Inform customers of daily specials.

• Prepare checks that itemize and total meal costs and sales taxes.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Take orders from patrons for food or beverages.

EDUCATION

• National Phlebotomy Training Institute, Independence, OH, April 2022 – Present CERTIFICATIONS AND LICENSES

• BLS Certification

• CPR Certification

Contact this candidate