Household & Personal Assistant with Reliability Skills
Resume:
Heather Boyda
Natrona Heights, PA
*********@*****.***
Work Experience
Instacart Shopper
Instacart - Natrona Heights, PA
April 2021 to Present
I shop for customers with Instacart. Being reliable and timely for each shop & delivery. Stay at home mom
My home
January 2017 to Present
Raising our 4 incredible girls!
Cleaner/Housekeeper
Sarver, PA
May 2015 to December 2016
Responsibilities
I clean for a family in Sarver. Responsibilities including; Run sweepers, Care for hardwood floors, Clean the kitchen appliances, doors, windows, and mirrors. Dusting, changing sheets, Bathrooms, any help I can offer, I will!
Accomplishments
Being their housekeeper, has been very eye opening! I enjoy helping others, and going above and beyond to show I care! It has eased me into going back to work as well. I have been a stay at home mom for quite some time now. I'm very thankful for my opportunity, to care of their precious home! Skills Used
Communication and focusing on the assigned task. Lifting and stretching to accomplish the duties. Always ensuring the task is done in the manor they wish; as in the cleaning supplies, they feel comfortable with
& tools they feel suits best.
Server
Eat n' Park - Tarentum, PA
March 2011 to August 2012
Responsibilities
As a server at ENP my responsibilities were; Greeting my tables promptly. Being pleasant and making customers feel welcome. Ensure all orders are written down/loaded into the computer correctly, as well as ensure the food is correct, before taking anything to a table. I had to manage high amounts of money in my pocket. Clear tables, cleaning duties, as well as shift cleaning chores. Cashing each customer out at the end of their meals.
Accomplishments
Eat N Park is extremely family oriented and active in the community. I had the privilege to engage with themed months and helping hands to the community.
Skills Used
Multi Tasking, Balance, Team Oriented, Mathematical, Being quick & focused. Pool Server
Butler Country Club - Butler, PA
April 2011 to January 2012
Responsibilities
Opened up the swimming pool area. Opened up the Snack Shop. I was apart of a small 3-5 person team. Knowing each members name and making them feel at home was very important. Cooked all meals for member as well as took their orders. Served their orders to them at the pool side. Cocktail Orders as well. They pay a lot of money to be here, it should feel that way. I loved my job here. I worked 3 season with the country club. (2006-2007) (2010-2011) (2011-2012) They close down each year, at the end of December, until summer arrives again.
Accomplishments
I had learned a great amount of awesome recipes. Being timely. Always offering help. Going above and beyond to make the members love being with us. All the members are fabulous people and the Country Club is completely 100% geared around the members. Skills Used
Prepping meals, Cooking, Remember quick orders, Sending orders to the bar, Serving, Restocking, Setting up parties as well as take them down. Cleaning. Using phones to keep in touch with management or the upstairs kitchen. Being on time.
Receptionist
Sugar Creek Rest - Worthington, PA
September 2008 to December 2009
Responsibilities
I opened up my front desk. Switched the phones over from night to day hour. Talked to any residents that would greet me each day, as well as make the less talkative ones feel as at home as possible. I took this job to heart and loved my time here. I would help any doctors or nurses that needed anything. I filed, copies, faxes, windows, power point, excel. I took care of resident money & their extreme valuables that they were not aloud in their rooms. I handed out pay roll on Fridays. I collected all the checks, that the families of the residents mailed in for their monthly payment. Talked to all the nursing homes that were associated with us. Handled a 12 line phone line. I did anything the administrator needed done, in the time they needed it completed.
Accomplishments
I found great accomplishments in being a very independent worker. I did everything alone or with small amounts of direction. I was trusted with high amounts of money. My multitasking skills were defiantly put to the test working here!
Skills Used
Multitasking, Phone, Inventory, Logging, Computer, Fax. Staying focused. Server
Steak and Shake - Tarentum, PA
June 2008 to June 2009
Responsibilities
I was responsible for prepping small foods for the service station. Insuring anything I would need for my shift was stocked up. Prepare myself for busy shift. I would take orders then log orders into the computer in a timely manor. I would do check backs to ensure everything they ordered was correct, and up to par. I ensured their visit was happy and pleasing! Along with cashing my guest out. Accomplishments
I became very knowledgeable of what being a server really consist of. I have a lot more respect for the food industry as well! I became very good with managing money. Also seeing what really makes customers happy; as in taking a moment of extra time, to make sure the coffee cup is hot before pouring the hot coffee into a cup, makes a world of a difference! Skills Used
Showing guest items from the menu, to help them feel more aware of what we have to offer. Communication, and team oriented. Multi-tasking. Quick use of money. Cleaning. Staying focused. Pantry Cook
Butler Country Club - Butler, PA
December 2006 to December 2007
Responsibilities
I was early morning shift for the pantry. If there was a party planned for that day, I would; Prep all salads, deserts, party trays. Absolutely help with anything our staff needed completed, to insure the guest would have an out of this world experience! On a casual day; I would stay in the pantry, taking orders received from the dining area. That includes prepping anything, that I would need for my shift. Also ensuring dishes were sent out spotless and divine!
Accomplishments
I enjoy giving people something to be wowed about! Its always nice to get what your paying for, but when your expectations are wowed, they are even more pleased to be with our Country Club. I also love working in a classy environment. Being apart of a working team. Skills Used
Being on time. Cleanliness and caring for food temperatures . Ensuring orders are sent out in a very timely fashion. Communication, and team work.
Cleaner
The Net Outreach - Butler, PA
March 2006 to December 2007
Responsibilities
I was responsible for the housekeeping part of The Net Outreach. I would; vaccumme, dust, mop, inventory, ect. The four story building consisted of; the basement, The main extrance, a living area, bar, kitchen, it was basically a café area. The upstairs was a school area; computer room, a school room, and a few offices. The fourth floor was a concert type area, one large room. However, their was one small school area up there as well. 7 Bathrooms.
Accomplishments
It was pleasing, to start working when I was 16. Also, I'm still friends with the owners of the building, The Halle's are great people! This was my first job, that was an accomplishment within itself! Skills Used
Being on time, following direction. People skills, as well as, working independently. Getting the duties done, in the prompt manor asked of me!
Housekeeper
Television Ad Group - Cranberry, PA
August 2015
Responsibilities
I am a housekeeper for a family in Cranberry. I am required to, however not limited to; Family care;Also with housekeeping I will; Animal care, Run sweepers, Care for hardwood floors, Bathrooms, Offices, Spot clean the kitchen appliances, as well as doors, windows, and mirrors, laundry, dusting, changing sheets, and any bigger projects, that are helpful. They have 3 boys, who I adore, helping with. After the housekeeping is done and the Au Par is done for the day, I stick around, to ensure all is well. So between evening play, snacks, calming down the home some. I truly enjoy being apart of the shanagons and helping a great family! I normally spend my weekends with their family as well. Accomplishments
It has been a value accomplishment of mine to work around successful people! The offers and opportunities for myself have truly opened up by meeting this family! I love helping people and seeing how beautiful the return can be!
Skills Used
Communication and focusing on the assigned task. Lifting and stretching to accomplish the duties. Always ensuring the task is done in the manor they wish; as in the cleaning supplies, they feel comfortable with
& tools they feel suits best.
Education
NA in Computer Forensics
BC3 - Butler, PA
2009 to 2011
Skills
• Cooking
• Animal Care
• Food Industry
• Swimming
• Lifeguard
• Restaurant Experience
• Coffee Experience
• Food Service
• Laundry
• Host/Hostess
• Cleaning Experience
• Barista Experience
• Serving Experience
• Meal Preparation
• Microsoft Excel
• Microsoft Word
• Customer Service
• Phone Etiquette
• Microsoft Office
• Cash Handling
• Time Management
• Teaching
• Math
• Cashiering
• Bartending
• Kitchen Experience
• Pet Sitting
• Babysitting
• Pet Care
• Childcare
• Caregiving
Certifications and Licenses
CPR
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