Medical Claims Analyst and Customer Service Specialist
Resume:
DIANA MILLER
Fresno CA, *****
Dear: Who May Be Concern
I am interested in exploring the possibility of joining your organization. As you will note in my resume, I am seeking a position, which utilizes my education, experience, skills and abilities. I have customer service experience; I really enjoy working with the public, both in person and over the phone. In my current position I am a medical claims analyst and some customer service representative. I am a hard worker and learn very quickly my present employer will verify my dedication and self- motivation.
I would appreciate a personal interview to discuss opportunities available with your company. I can be reached at the above address or phone number.
Thank you for your time, consideration and reply.
Sincerely, Diana Miller
Enclosure/Resume
Diana Miller
6340 N 1st #102
Fresno CA. 93710
OBJECTIVE:
To secure a challeging position which utilizes my education, experience, skills and abilities. EDUCATION:
Fresno Institute of Technology
Clovis, California
Health Insurance Specialist - 2000
SKILLS AND ABILITES:
* Windows XP
* Computer literacy includes: Windows
Microsoft Word 97, and Excel.
* Office skills; includes customer service, typing, filing, inventory control, 10 key by touch, and the ability to answer multi-line telephones.
* Responsible, organized, self- motivation, customer oriented, eagerness to learn, and dedication to success.
* Highly productive, able to learn new concepts
quickly and thoroughly
EXPERIENCE:
Aetna Inc
Medical Claims Analyst Fresno Ca (2003-present)
* Review and researched high dollar claims for all regions before processor release and made sure claims are paid correctly.
* Made calls to providers
* Take customer calls
Claims Processor Fresno Ca (2000-2003)
* Processed medical claims both professional and
hospital of all regions according to plan provision, medical policy and department guidelines.
* Make calls to provider for first call resolution
* Met production and quality standards
* Performed other duties as assigned
Contact this candidate