Operations Leader with Logistics & Field Skills

William LaRocque

Phone: 815-***-****

Kankakee, IL *******.************@*****.***

Professional Overview

Results-driven, with years of experience leading safe, on-time and high-quality delivery of a wide array of products and components. Extensive experience with scheduling both employees and on-time deliveries for customers and clients. Oversaw and trained new employees on collection methods, documentation requirements and performance strategies. Personable facilitator with passion for excellence and history of cultivating motivated and loyal teams. Mechanically proficient and technically versatile, driven to understand and model complete operations. Experienced in working with upper management and leadership to find the best solution for all preferred outcomes and success. Well versed in meeting end-of-month deadlines both internal and external.

Core Strengths

Microsoft Office

Bookkeeping

Desktop Publishing

Web Design

Paint

Paperwork Comprehension

Proofreading/Building Documents

Supervision/Leadership Skills

Locomotive Operation

Ordering/Inventory

Plumbing and Electrical

Forklift and Hydraulic lift operation

Siding/Carpeting/Ductwork

Landscaping/Roofing/Cleanup

Measurements

TaskRabbit November 2024 – Present

Handyman

Furniture assembly & instruction of materials for building and completion

TV wall mounting; general wall fixture; securing items at proper level

Plumbing/Electrical: minor home repair & install

Heavy lifting & truck hauls, moving furniture and/or difficult items over long distances

Norfolk Southern Railroad (3 positions held) January 2007 – September 2018

Conductor January 2007 – September 2018

Responsible for overseeing the process of identifying information of incoming/outgoing shipments

Oversees the process of assembly and packing of product containers, preparation, and affixation of shipping labels on cartons identifying information, or other storage devices in an accurate manner

Prioritize jobs by due date and product availability

Engineer December 2015 – September 2018

Interpreted, understood, and communicated information on job travelers

Configured production operations to meet specifications

Prioritized jobs by due date

Inspect all materials for reparability as required throughout repair process

Secretary/Treasurer (United Transportation Union) January 2009 – June 2015

Maintain members’ records & insurance information

Disperse payments for reimbursement

Communicate policy changes through meetings & email

Attend workshops to remain up-to-date w/ software & procedures

Ensure all audits are done in a timely manner to meet deadlines

Canadian National Railway September 2018 – February 2019

Conductor Trainee

Trained all employees to meet quality and efficiency standards for each project

Build stage sheets for engineering to use during each stage of fracking

Maintain logs for ordering sand from dozens of supply facilities

Logistics, assigning loads to drivers auditing loads upon return for accuracy

Trained all employees on OSHA, company and third-party requirements

LSC Communications March 2019 – June 2019

Material Handler

Completed and filed invoices and project paperwork

Worked collaboratively with supervisors, dispatchers, fellow employees and customers to build professional relationships

Assisted CDL drivers with pre-trip and post-trip truck and trailer inspections

Utilized pipes, wrenches, sledgehammers, and other hand tools safely and effectively

Filled tanks of all types and sizes using various hoses, nozzles and fittings

Monical’s Pizza May 2000 – January 2006

Manager/Shift Supervisor

Lead teams of employees during shifts

Addressed customer concerns

Logged inventory

Organized employee schedules

Jimmelfixit 1995-2001, 2008-2016

Handyman’s Apprentice

Whole house repairs/custom work

Aide in job tasks for boss

Haul equipment to/from job sites

Inventory/budget

Education

Herscher High School General Education May 2001

Allen Community College Information Network Technology 2022

Per Scholas I.T. Support May 2024

References

Mary Minelli 815-***-****

Mary K. Renchen 815-***-****

Sora Jorge 480-***-****

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