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Retail Associate with Loss Prevention Focus

Location:
Aransas Pass, TX
Posted:
November 20, 2025

Contact this candidate

Resume:

Misti Buentello

Aransas Pass, TX *****

*****************@*****.***

+1-361-***-****

Authorized to work in the US for any employer

Work Experience

AP Service TA

Wal-Mart-Aransas Pass, TX

November 2025 to Present

• Implemented and maintained loss prevention strategies to minimize theft and shrinkage within the store

• Served as a point of contact for customers regarding lost items or suspected stolen property inquiries

• Collaborated with management to develop and enforce policies and procedures related to loss prevention

Front End Checkout TA

Wal-Mart-Aransas Pass, TX

April 2025 to November 2025

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Implemented effective upselling techniques to increase sales of promotional items or add-ons

• Collaborated with the store management team to resolve pricing discrepancies or product returns

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

• Resolved customer complaints regarding pricing errors or product availability with professionalism

• Trained new employees on operating cash registers effectively

• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods

• Developed rapport with regular customers by remembering their preferences and providing personalized service

• Collaborated with the loss prevention team to identify and prevent fraudulent activities at the checkout counter

• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction

• Participated in store-wide training sessions on product knowledge, sales techniques, and customer service best practices

• Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly

• Served as a backup cashier during staff shortages or busy periods to ensure smooth operations

• Provided assistance to customers with special needs or disabilities to ensure their shopping experience was comfortable and accessible

• Demonstrated strong problem-solving skills when resolving issues related to incorrect pricing or damaged merchandise

• Mentored new cashiers by providing guidance on proper cash handling procedures and exceptional customer service standards

• Demonstrated proficiency in using barcode scanners, weighing scales, price lookup systems (PLUs), etc

• Frequently commended by customers for friendly demeanor and helpful attitude towards resolving their concerns

Caregiver

Mi Casa Home Health Agency-Alice, TX

February 2024 to April 2024

• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being

• Assisted with daily activities such as bathing, dressing, grooming, and medication management

• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals

• Maintained a clean and organized living environment for clients by performing light housekeeping duties

• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary

• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation

• Provided companionship and emotional support to alleviate feelings of loneliness or isolation

• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care

• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor

• Implemented fall prevention strategies by removing hazards from the environment

• Documented daily observations including changes in behavior or health conditions

• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help

• Maintained confidentiality regarding sensitive personal information about clients at all times

• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss

Legal Assistant

Law Office of Yvonne G. Tourielles-Alice, TX

April 2022 to July 2022

• Assisted attorneys in preparing legal documents, such as briefs, pleadings, and contracts

• Conducted legal research to support case preparation and identify relevant laws and regulations

• Managed attorney calendars, scheduling appointments, court dates, and meetings with clients

• Organized and maintained physical and electronic files for easy retrieval of important documents

• Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings

• Prepared trial notebooks by compiling exhibits, witness lists, and other necessary materials

• Coordinated the logistics of depositions, including scheduling court reporters and securing deposition locations

• Reviewed discovery requests from opposing counsel and prepared responses under attorney supervision

• Assisted with document production during the discovery process by organizing records and ensuring compliance with deadlines

• Maintained confidentiality of sensitive information related to ongoing cases or client matters

• Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc

• Scheduled conference calls between attorneys and clients to discuss case updates or strategy sessions

• Managed billing activities by tracking billable hours worked on each case or project accurately

• Prepared expense reports for reimbursement of travel expenses incurred by attorneys or staff members

• Collaborated with paralegals to prepare trial exhibits using software tools like TrialDirector or Sanction

• Supported attorneys during trials by managing exhibit displays electronically or physically in the courtroom

• Attended client meetings alongside attorneys to take notes on discussions regarding case strategies

• Aided in drafting settlement agreements based on negotiations between parties involved in a dispute

• Performed administrative tasks such as answering phone calls promptly while maintaining professionalism

• Served as a liaison between clients seeking legal assistance and assigned attorney(s)

• Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients

• Assisted in preparing and filing legal documents with courts, government agencies, or other entities

• Maintained a comprehensive database of client information, case details, and important deadlines

• Conducted initial client intake interviews to gather relevant information for attorneys' review

• Prepared engagement letters outlining legal services provided and associated fees

• Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail

• Closely monitored changes in laws or regulations that could impact ongoing cases or legal procedures

• Demonstrated strong organizational skills by coordinating meetings involving multiple participants

• Maintained an up-to-date library of legal resources including statutes, regulations, and court decisions

• Served as a point of contact for clients seeking updates on their cases' progress or requesting additional information

• Achieved XX% increase in efficiency through implementation of digital document management system

• Contributed to successful outcomes in high-profile cases through meticulous preparation and attention to detail

Court Clerk

Duval County Justice of The Peace Pct 2-San Diego, TX January 2015 to May 2020

• Maintained accurate and up-to-date records of court proceedings, including case files, motions, and judgments

• Assisted judges and attorneys in courtroom activities by preparing necessary documents and exhibits

• Managed the scheduling of court hearings, ensuring all parties involved were notified in a timely manner

• Performed administrative tasks such as answering phone calls, responding to inquiries, and filing legal documents

• Collaborated with other court staff to ensure smooth operation of daily activities

• Reviewed legal documents for completeness and accuracy before processing them for court proceedings

• Prepared dockets for upcoming cases, organizing relevant information for easy reference during hearings

• Maintained confidentiality of sensitive information related to ongoing cases and personal data of individuals involved in legal matters

• Coordinated with law enforcement agencies to obtain necessary documentation or evidence required for court proceedings

• Provided support during trials by recording minutes, documenting witness testimonies, and marking exhibits as evidence

• Assisted jurors during jury selection process by providing instructions and managing paperwork associated with their service

• Responded to public inquiries regarding case status updates or general procedural questions about the court system

• Ensured proper maintenance of courtroom equipment such as audio/video systems, projectors, and transcription devices

• Managed the distribution of official court orders or notices to relevant parties involved in legal actions

• Collaborated with IT department to implement electronic filing systems for efficient document management

• Participated in training programs to stay updated on changes in laws or regulations affecting court procedures

• Assisted judges in drafting written opinions or decisions based on their rulings

• Organized meetings between attorneys or litigants to discuss settlement options outside the courtroom setting

• Audited financial transactions related to fines, fees, bail bonds etc., ensuring accuracy and compliance with regulations

• Maintained a professional and impartial demeanor while interacting with individuals from diverse backgrounds

• Managed the inventory of office supplies, ordering new items as needed to ensure smooth operations

• Performed data entry tasks to update case information in electronic databases or case management systems

• Attended meetings with judges, attorneys, and other court personnel to discuss procedural changes or improvements

• Ensured courtroom decorum by enforcing rules regarding behavior, dress code, and cell phone usage

• Reviewed legal briefs submitted by parties involved in litigation to identify relevant arguments or precedents

• Prepared reports summarizing case activities, statistics, or trends for administrative purposes

• Collaborated with law enforcement agencies on warrant requests or subpoenas related to ongoing investigations

• Maintained knowledge of local laws, regulations, and judicial practices applicable within the jurisdiction served by the court

• Developed standardized templates for various legal documents such as summons, subpoenas, or warrants

• Served as a liaison between judges' chambers and external parties such as attorneys or government officials

Genesis Earth Attendance Clerk

Community Action Corporation of South Texas-Alice, TX February 2014 to December 2014

• Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations

• Created and maintained electronic filing systems to ensure efficient organization and retrieval of documents

• Assisted in the preparation of reports, presentations, and correspondence by gathering data and formatting information

• Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information

• Performed general administrative tasks including photocopying documents, scanning files, faxing paperwork

Legal Assistant

Law Office of Hector P. Gonzalez, P.C.-San Diego, TX July 2009 to February 2014

• Assisted attorneys in preparing legal documents, such as briefs, pleadings, and contracts

• Conducted legal research to support case preparation and identify relevant laws and regulations

• Managed attorney calendars, scheduling appointments, court dates, and meetings with clients

• Organized and maintained physical and electronic files for easy retrieval of important documents

• Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings

• Prepared trial notebooks by compiling exhibits, witness lists, and other necessary materials

• Coordinated the logistics of depositions, including scheduling court reporters and securing deposition locations

• Reviewed discovery requests from opposing counsel and prepared responses under attorney supervision

• Assisted with document production during the discovery process by organizing records and ensuring compliance with deadlines

• Maintained confidentiality of sensitive information related to ongoing cases or client matters

• Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc

• Scheduled conference calls between attorneys and clients to discuss case updates or strategy sessions

• Managed billing activities by tracking billable hours worked on each case or project accurately

• Prepared expense reports for reimbursement of travel expenses incurred by attorneys or staff members

• Collaborated with paralegals to prepare trial exhibits using software tools like TrialDirector or Sanction

• Supported attorneys during trials by managing exhibit displays electronically or physically in the courtroom

• Attended client meetings alongside attorneys to take notes on discussions regarding case strategies

• Aided in drafting settlement agreements based on negotiations between parties involved in a dispute

• Performed administrative tasks such as answering phone calls promptly while maintaining professionalism

• Arranged travel accommodations for attorneys attending out-of-town hearings or conferences

• Served as a liaison between clients seeking legal assistance and assigned attorney(s)

• Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients

• Assisted in preparing and filing legal documents with courts, government agencies, or other entities

• Maintained a comprehensive database of client information, case details, and important deadlines

• Conducted initial client intake interviews to gather relevant information for attorneys' review

• Prepared engagement letters outlining legal services provided and associated fees

• Aided in the preparation of trial strategies by conducting background research on opposing parties

• Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail

• Demonstrated strong organizational skills by coordinating meetings involving multiple participants

• Maintained an up-to-date library of legal resources including statutes, regulations, and court decisions

• Provided administrative support during courtroom proceedings such as organizing exhibits or calling witnesses

• Served as a point of contact for clients seeking updates on their cases' progress or requesting additional information

• Achieved XX% increase in efficiency through implementation of digital document management system

• Contributed to successful outcomes in high-profile cases through meticulous preparation and attention to detail

• Collaborated with team members on complex litigation matters requiring extensive document analysis Education

Administrative Assistant (Certification)

Remote

February 2013 to August 2013

High School Diploma

Parkview Baptist-Houston, TX

June 2009 to June 2009

Skills

• Office management

• Customer service

• Leadership

• Legal research

• Time management

• Writing skills

• Communication skills

• Legal drafting

• Document management

• Cash handling

• Stocking

• Databases

• Cashiering

• Typing

• Accounting

• Data entry

• Presentation skills

• Intake experience

• Organizational skills

• Microsoft Office

• Case management

• Calendar management

• Proofreading

• Administrative experience

Certifications and Licenses

Administrative Assistant



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