Misti Buentello
Aransas Pass, TX *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
AP Service TA
Wal-Mart-Aransas Pass, TX
November 2025 to Present
• Implemented and maintained loss prevention strategies to minimize theft and shrinkage within the store
• Served as a point of contact for customers regarding lost items or suspected stolen property inquiries
• Collaborated with management to develop and enforce policies and procedures related to loss prevention
Front End Checkout TA
Wal-Mart-Aransas Pass, TX
April 2025 to November 2025
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Trained new employees on operating cash registers effectively
• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
• Developed rapport with regular customers by remembering their preferences and providing personalized service
• Collaborated with the loss prevention team to identify and prevent fraudulent activities at the checkout counter
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
• Participated in store-wide training sessions on product knowledge, sales techniques, and customer service best practices
• Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
• Served as a backup cashier during staff shortages or busy periods to ensure smooth operations
• Provided assistance to customers with special needs or disabilities to ensure their shopping experience was comfortable and accessible
• Demonstrated strong problem-solving skills when resolving issues related to incorrect pricing or damaged merchandise
• Mentored new cashiers by providing guidance on proper cash handling procedures and exceptional customer service standards
• Demonstrated proficiency in using barcode scanners, weighing scales, price lookup systems (PLUs), etc
• Frequently commended by customers for friendly demeanor and helpful attitude towards resolving their concerns
Caregiver
Mi Casa Home Health Agency-Alice, TX
February 2024 to April 2024
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation
• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
• Implemented fall prevention strategies by removing hazards from the environment
• Documented daily observations including changes in behavior or health conditions
• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
• Maintained confidentiality regarding sensitive personal information about clients at all times
• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
Legal Assistant
Law Office of Yvonne G. Tourielles-Alice, TX
April 2022 to July 2022
• Assisted attorneys in preparing legal documents, such as briefs, pleadings, and contracts
• Conducted legal research to support case preparation and identify relevant laws and regulations
• Managed attorney calendars, scheduling appointments, court dates, and meetings with clients
• Organized and maintained physical and electronic files for easy retrieval of important documents
• Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings
• Prepared trial notebooks by compiling exhibits, witness lists, and other necessary materials
• Coordinated the logistics of depositions, including scheduling court reporters and securing deposition locations
• Reviewed discovery requests from opposing counsel and prepared responses under attorney supervision
• Assisted with document production during the discovery process by organizing records and ensuring compliance with deadlines
• Maintained confidentiality of sensitive information related to ongoing cases or client matters
• Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc
• Scheduled conference calls between attorneys and clients to discuss case updates or strategy sessions
• Managed billing activities by tracking billable hours worked on each case or project accurately
• Prepared expense reports for reimbursement of travel expenses incurred by attorneys or staff members
• Collaborated with paralegals to prepare trial exhibits using software tools like TrialDirector or Sanction
• Supported attorneys during trials by managing exhibit displays electronically or physically in the courtroom
• Attended client meetings alongside attorneys to take notes on discussions regarding case strategies
• Aided in drafting settlement agreements based on negotiations between parties involved in a dispute
• Performed administrative tasks such as answering phone calls promptly while maintaining professionalism
• Served as a liaison between clients seeking legal assistance and assigned attorney(s)
• Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients
• Assisted in preparing and filing legal documents with courts, government agencies, or other entities
• Maintained a comprehensive database of client information, case details, and important deadlines
• Conducted initial client intake interviews to gather relevant information for attorneys' review
• Prepared engagement letters outlining legal services provided and associated fees
• Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail
• Closely monitored changes in laws or regulations that could impact ongoing cases or legal procedures
• Demonstrated strong organizational skills by coordinating meetings involving multiple participants
• Maintained an up-to-date library of legal resources including statutes, regulations, and court decisions
• Served as a point of contact for clients seeking updates on their cases' progress or requesting additional information
• Achieved XX% increase in efficiency through implementation of digital document management system
• Contributed to successful outcomes in high-profile cases through meticulous preparation and attention to detail
Court Clerk
Duval County Justice of The Peace Pct 2-San Diego, TX January 2015 to May 2020
• Maintained accurate and up-to-date records of court proceedings, including case files, motions, and judgments
• Assisted judges and attorneys in courtroom activities by preparing necessary documents and exhibits
• Managed the scheduling of court hearings, ensuring all parties involved were notified in a timely manner
• Performed administrative tasks such as answering phone calls, responding to inquiries, and filing legal documents
• Collaborated with other court staff to ensure smooth operation of daily activities
• Reviewed legal documents for completeness and accuracy before processing them for court proceedings
• Prepared dockets for upcoming cases, organizing relevant information for easy reference during hearings
• Maintained confidentiality of sensitive information related to ongoing cases and personal data of individuals involved in legal matters
• Coordinated with law enforcement agencies to obtain necessary documentation or evidence required for court proceedings
• Provided support during trials by recording minutes, documenting witness testimonies, and marking exhibits as evidence
• Assisted jurors during jury selection process by providing instructions and managing paperwork associated with their service
• Responded to public inquiries regarding case status updates or general procedural questions about the court system
• Ensured proper maintenance of courtroom equipment such as audio/video systems, projectors, and transcription devices
• Managed the distribution of official court orders or notices to relevant parties involved in legal actions
• Collaborated with IT department to implement electronic filing systems for efficient document management
• Participated in training programs to stay updated on changes in laws or regulations affecting court procedures
• Assisted judges in drafting written opinions or decisions based on their rulings
• Organized meetings between attorneys or litigants to discuss settlement options outside the courtroom setting
• Audited financial transactions related to fines, fees, bail bonds etc., ensuring accuracy and compliance with regulations
• Maintained a professional and impartial demeanor while interacting with individuals from diverse backgrounds
• Managed the inventory of office supplies, ordering new items as needed to ensure smooth operations
• Performed data entry tasks to update case information in electronic databases or case management systems
• Attended meetings with judges, attorneys, and other court personnel to discuss procedural changes or improvements
• Ensured courtroom decorum by enforcing rules regarding behavior, dress code, and cell phone usage
• Reviewed legal briefs submitted by parties involved in litigation to identify relevant arguments or precedents
• Prepared reports summarizing case activities, statistics, or trends for administrative purposes
• Collaborated with law enforcement agencies on warrant requests or subpoenas related to ongoing investigations
• Maintained knowledge of local laws, regulations, and judicial practices applicable within the jurisdiction served by the court
• Developed standardized templates for various legal documents such as summons, subpoenas, or warrants
• Served as a liaison between judges' chambers and external parties such as attorneys or government officials
Genesis Earth Attendance Clerk
Community Action Corporation of South Texas-Alice, TX February 2014 to December 2014
• Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
• Created and maintained electronic filing systems to ensure efficient organization and retrieval of documents
• Assisted in the preparation of reports, presentations, and correspondence by gathering data and formatting information
• Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information
• Performed general administrative tasks including photocopying documents, scanning files, faxing paperwork
Legal Assistant
Law Office of Hector P. Gonzalez, P.C.-San Diego, TX July 2009 to February 2014
• Assisted attorneys in preparing legal documents, such as briefs, pleadings, and contracts
• Conducted legal research to support case preparation and identify relevant laws and regulations
• Managed attorney calendars, scheduling appointments, court dates, and meetings with clients
• Organized and maintained physical and electronic files for easy retrieval of important documents
• Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings
• Prepared trial notebooks by compiling exhibits, witness lists, and other necessary materials
• Coordinated the logistics of depositions, including scheduling court reporters and securing deposition locations
• Reviewed discovery requests from opposing counsel and prepared responses under attorney supervision
• Assisted with document production during the discovery process by organizing records and ensuring compliance with deadlines
• Maintained confidentiality of sensitive information related to ongoing cases or client matters
• Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc
• Scheduled conference calls between attorneys and clients to discuss case updates or strategy sessions
• Managed billing activities by tracking billable hours worked on each case or project accurately
• Prepared expense reports for reimbursement of travel expenses incurred by attorneys or staff members
• Collaborated with paralegals to prepare trial exhibits using software tools like TrialDirector or Sanction
• Supported attorneys during trials by managing exhibit displays electronically or physically in the courtroom
• Attended client meetings alongside attorneys to take notes on discussions regarding case strategies
• Aided in drafting settlement agreements based on negotiations between parties involved in a dispute
• Performed administrative tasks such as answering phone calls promptly while maintaining professionalism
• Arranged travel accommodations for attorneys attending out-of-town hearings or conferences
• Served as a liaison between clients seeking legal assistance and assigned attorney(s)
• Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients
• Assisted in preparing and filing legal documents with courts, government agencies, or other entities
• Maintained a comprehensive database of client information, case details, and important deadlines
• Conducted initial client intake interviews to gather relevant information for attorneys' review
• Prepared engagement letters outlining legal services provided and associated fees
• Aided in the preparation of trial strategies by conducting background research on opposing parties
• Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail
• Demonstrated strong organizational skills by coordinating meetings involving multiple participants
• Maintained an up-to-date library of legal resources including statutes, regulations, and court decisions
• Provided administrative support during courtroom proceedings such as organizing exhibits or calling witnesses
• Served as a point of contact for clients seeking updates on their cases' progress or requesting additional information
• Achieved XX% increase in efficiency through implementation of digital document management system
• Contributed to successful outcomes in high-profile cases through meticulous preparation and attention to detail
• Collaborated with team members on complex litigation matters requiring extensive document analysis Education
Administrative Assistant (Certification)
Remote
February 2013 to August 2013
High School Diploma
Parkview Baptist-Houston, TX
June 2009 to June 2009
Skills
• Office management
• Customer service
• Leadership
• Legal research
• Time management
• Writing skills
• Communication skills
• Legal drafting
• Document management
• Cash handling
• Stocking
• Databases
• Cashiering
• Typing
• Accounting
• Data entry
• Presentation skills
• Intake experience
• Organizational skills
• Microsoft Office
• Case management
• Calendar management
• Proofreading
• Administrative experience
Certifications and Licenses
Administrative Assistant