Sheila Palme
Prescott WI *****
SUMMARY I am a reliable, dedicated individual with an extensive background in administrative duties, computer work and public contact. I am also experienced in supervising and managing co-workers and capable of maintaining excellent relations. I work extremely well independently and I am a very compassionate, creative, energetic and a self-motivated individual. Typing (Data Entry) is my expertise in which I have an amazing typing speed with emphasis on accuracy.
Brown & Brown Ins. Co., Minneapolis MN
• Data Entry Clerk (2020 – Present) Acct Dept – Remote Full-Time (home based in WI)
• Enter Direct Billing Commissions into multiple computer software programs
• Detail oriented, searching for customers, carriers, producer info
• Email correspondence with supervisor and co-workers
• Co-Worker Team virtual meetings held monthly
• Online training courses
Kwik Trip, Hastings MN
• Food Product Demonstrator (2016 – 2024) Part-Time
• Cooked, executed food demos and exercising brand awareness (sales and marketing strategies) and distributed food samples/coupons to customers
• Recorded inventory of products sampled each day
• Received & fulfilled customer online Door Dash orders
• Mandatory online training courses (monthly)
Royalty Gold Agency, LLC, Prescott WI
• Owner/Manager (2015 – 2019) Out-of-business. Managed & executed food demos on various grocery store on occasional/seasonal weekends. Sam’s Dog Hut, Prescott WI
• Owner/Manager (1999 – 2021) Out-of-business. Manufacturer for dog products. Has owned and operated a home-based online pet retail business.
Sam’s Gourmet Hut, Prescott WI
• Owner/Manager (2010 – 2013) Out-of-business. Owned/Managed a gourmet food retail store and an online store.
Mendota Products, Shoreview MN
Administrative Assistant – Promoted to Office Manager (1996 – 2004)
• Extensive Data Entry as follows:
• Managed Accts Receivables and Accts Payables
• Processed Payroll
• Processed new employees onboard/termination paperwork
• Typed/compiled lead packets (catalogs)
Thompson Lightning Protection, Inc., St Paul MN
Computer Operator (1988 – 1996)
• Extensive Data Entry as follows:
• Computed price quotations for commercial & residential customers
• Computed new parts and new customers
• Computed month-end reports
St. Paul Voice Newspaper, West St. Paul MN (Non-Profit) Business Manager (1984 – 1986)
• Managed paper circulation of this community newspaper
• Extensive Data Entry as follows:
• Compiled and computed new hire paperwork
• Computed Classified Ads, memos, flyers
• Compiled and computed monthly invoices and statements
• Compiled and computed office supplies and services EDUCATION Technical Vocational Institute, St. Paul MN General Office Practice (1977 – 1978) Certificate Awarded SKILLS MS Office 11 (including MS Word, MS Excel (Pivot Tables), MS Power Point), MS Office 365
Extensive On-Line Training for 3 new software programs designed specifically For Brown & Brown Ins Co only.