Administrative Professional with Billing & Customer Relations

Olga Agisheva Campos

** ******** **, *********, ** 11550 ****.*.****@*****.*** 917-***-****

Professional Summary

Motivated and detail-oriented administrative professional with extensive experience in customer relations, office management, medical billing, and team coordination. Fluent in English and Russian with a passion for efficiency and excellent client service. Seeking a challenging position in a reputable company to grow and contribute.

Skills

Web & Tech Savvy, Extensive Experience with Microsoft Office & Excel, Office Management & Team Coordination, Medical Billing & Insurance Verification, Customer Relationship Building, Deadline Driven, Travel & Logistics Management, Fluent in English & Russian

Professional Experience

Relationship Builder — FlatRate Moving (2018 – 2019)

• Built and maintained client relationships throughout the moving process.

• Managed scheduling, truck coordination, and mover assignments.

• Maintained detailed spreadsheets of client data and logistics.

Receptionist — E-Z Sell Realty, Rego Park, NY (2013 – 2015)

• Managed incoming call leads and maintained a comprehensive call log.

• Created and maintained online property listings and company advertisements.

• Designed marketing materials including brochures and postcards.

• Coordinated office meetings and prepared presentations.

• Processed sales, lease, and renewal documentation; supported brokers administratively.

Receptionist — E & J Medical P.C., Jackson Heights, NY (July 2011 – April 2012)

• Scheduled patient appointments and managed multi-line phone systems.

• Verified insurance eligibility and handled referrals and prior authorizations.

• Prepared billing and maintained an organized filing system.

Salesperson — P.Y.T. Hair, Honolulu, HI (Feb – May 2011)

• Provided customer support and product recommendations.

• Demonstrated product usage and processed transactions.

Receptionist — OKSA Medical P.C., Rego Park, NY (2010 – 2011)

• Scheduled appointments and handled multi-line phones.

• Verified insurance and obtained medication authorizations.

• Maintained office supplies and liaised with healthcare providers.

Cashier — A.J. Met Inc., Little Neck, NY (2009 – 2010)

• Processed transactions and managed inventory restocking.

Education

Forest Hills High School, Forest Hills, NY — High School Diploma (2008 – 2011)

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