Empathic Administrative Assistant
Resume:
Karina F. Fuentes
***************@*****.***
** *.*. ****** ******, Libis, Binangonan, Rizal Key skills
● Computer
proficiency
● Interpersonal
communication
skills
● Organizational skills
● Customer Service
● Training skills
● Creative writing
● Administering and
interpreting
psychological tests
Education
Bachelor of Science in
Psychology
University of the East,
Manila
April 2014
Cum Laude
License
Registered
Psychometrician
October 2014
Summary
Empathic and efficient Receptionist/Administrative Assistant with 7 years of professional experience in non-profit organizations in California, USA, and the Philippines. Confident working with diverse cultures. Trained in dealing with students and persons with disabilities and assessing and responding to various needs and demands.
Work history
Center Assistant at SLU-Sunflower On The Hill, Taytay, Rizal
January 2024 – Present
● Conducts initial intake interview with
parents/caregivers or professionals referring children for psychotherapeutic Intervention
● Handles the scheduling of the therapeutic process for all children and adult clients including the
psychological assessment
● Handles the filing of records, reports, and materials collected from the therapeutic sessions of children while ensuring upholding confidentiality of such
matters at all times
● Updates the basic database of clients regularly
● Monitors the physical maintenance of the facility especially its cleanliness and orderliness
Receptionist at Access Services, California, USA
October 2016 – October 2021
December 2015 – March 2016 (Temporary)
● Received and directed varying concerns and
complaints to the designated staff and departments
● Addressed inquiries and assessed urgent needs and situations of clients from diverse populations
● Provided administrative support to staff in the
Eligibility, Finance, and Customer Service
departments
2
Interests
● Writing
● Reading
● Singing
● Spiritual Direction
● Attending Retreats
● Online courses in
counseling,
psychology, and
social services
Assistive Technology Instructor at Braille Institute of America, California, USA
September – October 2016 (Part-time)
April – July 2016 (Volunteer Trainee)
● Instructed visually impaired students on how to use the accessibility features and general functions of their electronic devices
● Trained and assisted students one-on-one in using screen magnification, screen reader, and typing tutor software
Administrative Assistant at Braille Institute of America, California, USA
June – December 2015
Provided information and resources, and addressed inquiries and concerns of clients by phone or in person
Assisted and accompanied visually impaired students in different activities and events in the organization
Organized and filed records of new clients and
students
On-The-Job Trainee at the Guidance Office of San
Sebastian College-Recoletos, Manila
January – February 2014
● Administered, scored, and interpreted Intelligence and Psychological tests
● Disseminated and discussed psychological test results to students
● Accomplished evaluation reports of psychological test results
On-The-Job Trainee at Full House Custodial Care Center, Quezon City
November – December 2013
● Interacted with and assessed patients with mental disabilities
● Conducted group dynamic activities, behavioral
observations, and evaluation reports
References
Available upon request
Contact this candidate