HR Manager - Compliance, Talent, and Dispute Resolution Expert

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

PATRICIA L. STAMPER

CENTERVILLE, OH 45459

859-***-**** *********@*******.*** WWW: Online Digital Resume Well-qualified HR professional with over 25 years proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Statistical Data Analysis

Hiring Trends and Analysis

Dispute Mediation

HR Consulting

Health and Safety Programs

Performance Management Systems

Regulatory Compliance

Employee Relations Oversight

New Employee Orientation

Policy Improvement Recommendations

HR Policies

Administering Disciplinary Procedures

HR Processes

Compensation and Benefits Administration

Accident Investigations

Budget Administration

Exit Interviews and Processes

Employee Appraisals

Compensation and Benefits

Complaint Response

Compensation Structuring

Payroll Coordination

Equal Opportunities Facilitation

Grievance Resolution

Employee Performance Reviews

Human Resources Best Practices

Employee Feedback and Recognition

Title VII

Advising and Coaching

Kronos Timekeeping

Employment Record Verification

Human Resource Management Software

(HRMS)

Onboarding, Training and Development

Termination Processing

ADP Workforce Now

Unemployment Claims

Employee Referral Programs

Compliance

AIRBORNE MAINTENANCE AND ENGINEERING SERVICES

HR Manager Wilmington, Ohio May 2021 - Current Oversee legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.

Recommend, initiate and finalize HR actions regarding staff position management, compensation, and employment postings, hiring proposals and new hire onboarding. Manage employee disputes by employing conflict resolution techniques. Guide leaders and employees on company policies, programs, benefits, and salary administration.

Advise decision-makers on complex and confidential matters ranging from performance management to employee relations issues.

Supervise and mentored direct reports.

Maintain company compliance with local, state and federal laws, in addition to established organizational standards.

Monitor and handle employee claims involving performance-based and harassment incidents. ENCOMPASS HEALTH REHABILITATION HOSPITAL

HR Director Dayton, OH November 2015 - March 2021 Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.

Maintained "open door" policy to encourage employee communications and resolution of issues.

Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.

Tracked and reported metrics to identify trends and establish goals to meet business needs. Designed and implemented and employee engagement team to improve morale, retain talent and maintain business continuity.

Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.

Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. Created and implemented forward-thinking initiatives to improve employee engagement. Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. Instructed senior leaders on appropriate employee corrective steps. Directed onboarding and training new nursing, supervisory and leadership employees each year, keeping company operations smooth and production efficient with skilled candidates. HEALTHSOUTH REHABILITATION HOSPITAL

HR Generalist/HRIS Systems Analyst Lexington, KY April 2009 - November 2015

(name changed to Encompass Health in 2018) Promoted to HR Director in Dayton Employee base of approx. 900 employees.

Served as domain expert for HRIS implementation of a new ADP/KRONOS system and related activities.

Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.

Maintained "open door" policy to encourage employee communications and resolution of issues.

Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.

Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees in conjunction with a 3rd party vendor. Provided guidance and consultation to managers and supervisors to identify strategies to meet short and long-term business needs.

Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.

Maintained work structure by updating job requirements and job descriptions for positions. Advocated for staff members and counsel supervisors to identify and resolve conflicts. Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures. Improved customer service rankings by quickly resolving issues to improve overall satisfaction. O-FLEX GROUP

Human Resource Manager Murfreesboro, TN May 2006 - November 2008 HR Manager for 3 plant locations (Alabama, Michigan and Tennessee) Worker's Compensation, Safety Committee,

Responsible for Matrix for ISO9001 and TS16949,

Benefits Coordination, benefit reconciliation,

Responsible for safety program,

Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics. Maintain OSHA log.

Monitored and handled employee claims involving performance-based and harassment incidents.

Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training. EDUCATION

Conducted company-wide town hall meetings to convey updates. Enhanced staff knowledge and awareness on drug abuse and prevention programs. Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. Liaised between multiple business divisions to improve communications. Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.

Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.

Administering training and training program,

Write and implement policies and procedures,

Quality of Work Life Coordinator,

Motivated employees through special events, incentive programs and constructive feedback. Organized and led staff orientation programs and training to promote collaboration. SOME COLLEGE (NO DEGREE) Management And Human Resources Management Ashland Community And Technical College

Ashland, KY

SHRM-CP

SHRM

Dayton Oh, March 2018

PHR

SHRM

Lexington Ky, June 2008

HR CERTIFICATION Human Resources

Eastern Kentucky University

Richmond, Ky., July 2005

HIGH SCHOOL DIPLOMA

Greenup County High School

ACCOMPLISHMENTS

AFFILIATIONS

Greenup County Ky, June 1981

Graduated with high honors.

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Kentucky Colonel

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