REGINA WILLERSON
Cleveland, Tennessee, TN *****
1-423-***-**** - ***********@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY
Dynamic Provider Data Specialist with Cigna, adept at enhancing data management and provider relations. Successfully streamlined processes, improving efficiency and accuracy. Proficient in HIPAA compliance and Microsoft Excel, I excel in fostering positive relationships while ensuring timely access to critical information, contributing to superior patient care and organizational success. Healthcare professional skilled in managing and validating provider data to ensure operational efficiency. Expertise in maintaining databases and implementing data integrity measures. Known for collaborative teamwork and adaptability in dynamic environments. Strong analytical skills and attention to detail. ACCOMPLISHMENTS
• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Collaborated with team of [Number] in the development of [Project name]. SKILLS
• HIPAA compliance • Microsoft Excel
• Audit preparation • Provider relations
• Data management
WORK HISTORY
08/2017 to 05/2025 Provider Data Specialist
Cigna – Work From Home
• Streamlined data entry processes for increased efficiency and reduced errors. Provided exceptional customer service by promptly resolving provider inquiries and concerns related to their data.
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Participated in continuous improvement initiatives aimed at enhancing the overall efficiency of the Provider Data Specialist role within the organization.
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Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining a high level of accuracy and professionalism in the work produced.
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Supported providers with accurate data entry and maintenance, fostering positive relationships between providers and the organization.
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11/2010 to 12/2016 Health Information Management Clerk Medicopy – Nashville, TN
Improved patient data accuracy by thoroughly reviewing and validating medical records.
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Enhanced the efficiency of health information management processes by streamlining filing systems and implementing digital solutions.
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Assisted in the transition to electronic health record systems, reducing paper waste and improving information accessibility.
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Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
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Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.
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EDUCATION
High School Diploma
Ooltewah High - Ooltewah, TN
No Degree: Health Info. MGMT.
White Oak Technical College - Chattanooga, TN
REFERENCES
Lisa Daughtery 423-***-**** -Known 30 yrs. Owner of Chatt. Nailed it Construction CO
Teri Winters 423-***-**** - Known 4 yrs. Owner of Winters Technology Cynthia Austin-706-***-**** -known 15 yrs. Health Information Manger Gordon Hospital / Murry Medical Facility