Caregiver and Administrative Support Specialist

REGINAH ‘MAKHABO NKHAHLE

*******@*****.***

+**6(62361182) /

+266 (57529051)

OBJECTIVE

To obtain a position in an organization where I can apply my education, my extensive experience in my profession and provide expertise in order to strengthen the management of Project.

SKILLS

Self-motivated, hardworking and willing to take new challenges

PERSONAL DETAILS

Name: Reginah ‘Makhabo

Surname: Nkhahle

Date of birth: 28/11/1969

Gender: Female

Nationality: Mosotho

Address: P.O. Box 13202

MASERU 100

EDUCATION

ADDITIONAL SKILLS AND QUALIFICATIONS AND ACHIEVEMENTS

Languages: Sesotho (Native speaker)

English (proficient)

PC skills: Microsoft Office (proficient)

EXPERIENCE

INSTITUTE OF DEVELOPMENT MANAGEMENT

2O15-CURRENT ASSISTANT ADMINISTRATIVE OFFICER-RECORDS

Key responsibilities

General Management of Records Office

Mail Management

Filing and retrieval of Records

Retention and disposition of Records

Preservation and security of Records.

LEROTHOLI POLYTECHNIC

01 August 2015-31 October 2015 LIBRARY ASSISTANT

Key responsibilities:

Participate in Shelf Reading of Library stock for easy access

Perform Circulation desk functions to ensure orderly exchange of Information Material

Enforce users discipline in the Library to prevent theft and vandalism.

Work on weekends and night shifts.

NATIONAL AIDS COMMISSION

2008-2011 RESOURCE CENTRE OFFICER

Key responsibilities:

Procure relevant material for Resource Centre so that National AIDS Commission could be the major Centre of a HIV/AIDS related information in Lesotho

Catalogue and classify Resource Centre material and monitor its usage.

Shelve books on a daily basis in order to assist users to retrieve material easily and quickly

Provide information and assistance in the Resource Centre.

Collect, document, package and disseminate HIV/AIDS-related information and material in Lesotho and Southern African Region

Encourage information exchange and experience sharing between NGO’s, ASO’s and CBO’s

Develop and strengthen the capacity of NGOs, ASOs, and CBO’s working in the field of HIV and AIDS to use Information and Communication Technology (ICT) as well as to effectively document and manage knowledge on HIV/AIDS in Lesotho

Serve as a focal point for marketing NAC and SAfAIDS (Southern Africa HIV and AIDS Information Dissemination Service) publications, material and activities in Lesotho

Serve as a hub for SAfAIDS and other HIV and AIDS materials in the country and facilitate

Effective distribution of HIV/AIDS material

NATIONAL AIDS COMMISSION

2006-2008 REGISTRY SUPERVISOR

Key Responsibilities

Supervise computer system which records all incoming mail i.e letters, documents, reports, couriered items, to ensure ease of retrieval and tracking of documents by quality controlling data entry

Record incoming and outgoing mail, treat mail confidentially and maintain security standards during mail distribution

Monitor Mail Register and amend it as necessary in determining how and when internal mail both external and internal is delivered

Supervise handling of Official Mail to be distributed to correct Offices for action and filing accordingly.

Monitor receipt of proposals as a result of tender invitations by recording time and date received and their conditions to help in assisting bidding companies and consultants meet terms of reference set for them

Conduct research on improved filing methods, on an ongoing basis, in order to support National AIDS Commission’s documentation maintenance with the most up-to-date methods

Supervise the dispatch of outgoing mail correctly via appropriate method courier, airmail and hand delivery and on time and that costs are recorded in order to recharge the Branches through the cost Centre procedure

Maintain Office Equipment i.e photocopying, franking and binding machine by arranging for their regular service

Supervise Registry Clerk including transfer of new skills checking the quality of work and that schedules are adhered to

MISTRY OF AGRICULTURE AND FOOD SECURITY

2005-2006 SENIOR EXECUTIVE OFFICER

Key Responsibilities

Keeping all Registry Records in safe custody

Supervise Assistant Executive Officer

Deliver correspondence to Action Officers after circulation and checking of mail

Supervise file maintenance and check that files are easily located

Open and close Confidential Files

MINISTRY OF TOURISM ENVIRONMENT AND CULTURE

2001-2005 DOCUMENT REPAIRER

Key Responsibilities

Undertake restoration and rehabilitation of badly torn and worn out documents

Study new techniques in paper repairs and train support staff accordingly

Set and equip the Document Repair Unit and keep it in proper conditions at all times

Classify and appraise Records and also follow proper Records Management Techniques

LESOTHO COLLEGE OF EDUCATION

1995-2001 CLERICAL ASSISTANT (PERSONNEL OFFICE)

Prepare casualty returns

Attend to changes

Record Staff Leaves

Update Staff List

File all Personnel documents and correspondence

Type all Personnel documents and correspondence

Prepare Budget Estimates

LESOTHO COLLEGE OF EDUCATION

1993-1995 CLERICAL ASSISTANT (REGISTRY)

Receive and date stamp an incoming mail

Register mail and reference it

Circulate inward mail to Action Officers according to their seniority

Compile and maintain an index of files

Extract and transfer filed documents with respect

Register documents received in and delivered out of the Registry in their relevant Registers

Minute necessary folios to Action Officers

TRAINING

Effective Customer Service. Institute of Development Management, December 2005

Microsoft Access HP. Computer Business Solution, March 2005

Records Management. Institute of Development Management, March 1998

Introduction to Computers. Sents’o Computers, December 1989

REFEREES

Mrs. ‘Matseliso Ramokotjo

Discipline Coordinator-Human Resource and Organisational Development

Institute of Development Management

P.O. Box 1318

MASERU 100

Cell: 63221286

Mrs. ‘Mateboho Tebello Moseme

Assistant Archivist

Lesotho National Archives

P.O. Box 985

MASERU 100

Cell: 58472466

Mrs. ‘Malerato Jane Khadi

Examinations Officer

Lesotho College of Education

P.O. Box 1393

MASERU 100

Cell: 58059026

2024-2025 Postgraduate Diploma in Project Management, Edubex (Awaiting Results)

2002-2003 Diploma in Archives and Records Management, University of Botswana

1999-2000 Certificate in Archives and Records Management, University of Botswana

1986-1988 GCE, Holy Names High School

1983-1985 Junior Certificate, Holy Names High School

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