Marianne Thornton
Marianne Thornton
Martinsburg, OH 43037
******************@*****.***
Professional Summary
Accomplished custodian with 10 years of experience in cleaning, maintenance, and customer service. Proficient in operating cleaning equipment and performing minor repairs. Strong attention to detail and commitment to providing a safe and clean environment. Possess a high school diploma and a driver's license.
Work Experience
DMV Clerk
Newark BMV-Newark, OH
June 2025 to November 2025
job description includes processing driver's licenses, vehicle registrations, and identification cards, handling customer service, and administering knowledge and road tests. Key responsibilities involve accurately processing transactions, managing documentation, answering questions about motor vehicle laws, and ensuring compliance with state and federal regulations. Other duties may include maintaining office cleanliness and providing technical support for BMV systems. Primary responsibilities
Customer service and transaction processing: Assist customers with a variety of services, such as driver's license renewals, registration, and title transfers. This includes accurately handling payments, managing required forms, and issuing documents.
Licensing and registration: Process applications for driver's licenses, including original, duplicate, and renewal applications for all classes. Handle vehicle registrations, renewals, and title transfers. Testing: Administer and grade written knowledge tests and road and maneuverability skills tests. This can also include canceling tests for poor weather conditions. Data entry and record keeping: Accurately enter applicant information into BMV computer systems and maintain organized and up-to-date files.
Compliance: Ensure all documentation meets state and federal regulations and that transactions are handled in accordance with established policies and procedures. Key skills and qualifications
Customer service: Strong interpersonal and communication skills are essential for providing a positive and helpful experience for the public.
Attention to detail: The ability to be accurate and meticulous is critical when handling important documents and processing transactions.
Organizational skills: Strong organizational abilities are needed to manage paperwork, maintain files, and handle a variety of tasks at once.
Technical skills: Familiarity with data entry, specific licensing software, and computer systems is often picky.
Knowledge of laws and procedures: A strong understanding of motor vehicle laws, signs, and BMV policies and procedures is necessary to provide accurate information and assistance. Additional duties
Office and equipment maintenance: Maintain the cleanliness and organization of the office, including equipment and state-owned vehicles.
Technical support: involve providing technical assistance to other BMV staff regarding hardware, software, and network issues.
Cashier/Customer Service
ENGLEFIELD OIL COMPANY
August 2019 to June 2025
1. Have plenty of experience cleaning up after both kids and adults. 2. With and without special needs.
3. Having time and the patience to do a job correctly the first time. 4. Great at time management
5. I know a little bit of ASL as well
Private Tutor
January 1995 to January 2025
• Prepare lessons: Review textbooks and lesson plans, and develop teaching materials
• Helped with Assign work such as homework, projects, and tests, and correct them
• Evaluate progress:
• Track student progress, identify areas for improvement, and set goals
• Teach study skills: Helped students learn study strategies, note-taking, and test-taking skills
• Support academic tasks
• Help students with research, papers, and other academic tasks
• Provide guidance: was a consistent source of information, support, and guidance for students and parents
Custodian and Cook
Groves compassionate Care-Heath, OH
November 2018 to December 2024
Custodian Duties that I have done
1. I an read, write and maintain records as required. 2. I like following written or verbal instructions. 3. I can maintain dress and appearance conductive to school work hours 4. I have a good attendance record
5. Cleaning duties: Sweeping, mopping, vacuuming floors, cleaning windows, dusting furniture, sanitizing restrooms, emptying trash bins.
6. Maintenance tasks: Minor repairs, changing light bulbs, basic plumbing issues. 7. Chemical handling: Knowledge of proper chemical mixing and application for cleaning surfaces. 8. Equipment operation: Proficiency in using cleaning equipment like vacuums, mops, floor scrubbers. 9. Safety compliance: Following safety protocols and procedures when handling cleaning chemicals and equipment.
10. Attention to detail: Ability to maintain a high standard of cleanliness throughout the building My job Goal: To provide students with a safe, attractive, comfortable, clean and efficient place in which to learn, play and develop. Responsible for daily cleaning and maintenance of all building areas, including floors, restrooms, windows, and common spaces
Operated cleaning equipment such as vacuums, mops, and floor scrubbers to maintain cleanliness standards
Performed minor maintenance tasks like replacing light bulbs, unclogging drains, and reporting major repair need
Ensured proper chemical handling and storage according to safety guidelines Maintained inventory of cleaning supplies and reported stock needs to supervisor Followed established cleaning schedules and procedures to maintain a clean and safe environment responsible for preparing and cooking food according to recipes, ensuring food safety and sanitation, and maintaining a clean and organized kitchen. Key duties include prepping ingredients, cooking dishes using various methods, plating meals, and monitoring food and supply levels. Core responsibilities as a Cook-
Food preparation: Wash, weigh, measure, slice, chop, and mix ingredients according to established recipes.
Cooking: Use various cooking methods like baking, frying, grilling, and sautéing to prepare hot and cold dishes.
Quality control: Ensure all ingredients are fresh and that the final dishes meet quality standards and customer expectations.
Sanitation: Maintain a clean and sanitized work area, equipment, and utensils, and follow all health and safety regulations.
Inventory and ordering: Monitor food and supply levels, store food properly, rotate stock, and place orders for new ingredients as needed.
Additional duties
Plating and presentation: Arrange and garnish dishes attractively for serving. Kitchen organization: Keep the kitchen tidy, organized, and well-stocked. Team collaboration: Work with other kitchen staff, such as chefs and servers, to ensure smooth service. Customer service: May be responsible for handling customer orders and ensuring a positive dining experience.
Security Officer
Lost Lands-Thornville, OH
May 2022 to November 2023
Thornville Duchess
ENGLEFIELD OIL COMPANY-Thornville, OH
March 2011 to November 2011
Education
High school diploma
Ridgewood High School-West Lafayette, OH
August 1995 to May 1999
Skills
• Leadership
• Cash Handling
• Driving
• Data collection
• Financial concepts
• Numeracy
• Internal controls
• Hazmat
• Administrative Experience
• Microsoft Word
• Manufacturing
• Computer operation
• Custodial experience
• SAP
• Communication Skills
• Continuous improvement
• American Sign Language
• Cooking
• Security Guard
• Restaurant experience
• Load & unload
• Janitorial experience
• Babysitting
• Mobile devices
• Packaging
• Human Resources
• Processing cash transactions
• Teamwork
• Computer literacy
• Accounting and finance experience
• ATS
• Merchandising
• Payroll processing
• Supervising Experience
• Serving
• Sales
• Data analysis skills
• Experience with children
• Microsoft Excel
• Cleaning
• Load & Unload
• Childcare
• Medical terminology
• Stocking
• Restaurant Experience
• Attention to detail
• Paratransit
• Medical Terminology
• Accounting systems
• Customer service
• Food Safety
• Employment & labor law
• Financial transaction processing
• Analysis skills
• POS
• Analytical thinking
• Technical Proficiency
• Financial analysis
• Cashiering
• Microsoft Outlook
• Warehouse Experience
• Supervising experience
• Sales transaction processing
• Plumbing
• Outdoor work
• Organizational Skills
• Cash handling
• Retail sales
• Food Preparation
• Snow plowing
• Customer Service
• Retail Sales
• Cash register
• Handling customer inquiries
• OPERA
• Forklift
• Computer skills
Certifications and Licenses
Driver's License
Driver's License
April 2022 to April 2025
Food Handler Certification
Additional Information
• Vacuuming, sweeping, and mopping of flooring.
• Clean and sanitize bathrooms.
• Clean sinks, countertops, microwaves, and refrigerators in break rooms.
• Restock supplies in bathrooms, break rooms and common areas.
• Empty all trash cans and replace liners, clean receptacles as necessary.
• Cleaning window sills and windows.
• Maintain janitor closets in a clean, organized and safe manner.
• Maintain janitorial equipment in a clean, safe and operable condition.
• Proper labeling, dilution and use of all chemicals.
• Wearing proper Personal Protective Equipment at all times.
• Restock vending machine
• Operating buffers, floor scrubbers, and vacuums.
• Setting up rooms for activities and events.
• General maintenance of grounds to include snow removal
• Other routine maintenance duties as assigned