Concierge / Doorman with Hospitality Focus

Sheldon Smith

917-***-**** ******@***.*** Brooklyn, NY 11226

To Whom it May Concern

Dear Sir/Madam;

I write today to inquire about a positions available on your team.

I am confident that if you give me a chance, I can be a good fit for a Concierge positions for several reasons, but most specifically because of my dedication to going above and beyond in a job. I value my responsibilities and take them seriously. Moreover, I have excellent communication skills, meaning I’m able to follow detailed instructions and effectively too.

Allow me the opportunity for an interview…….

SUMMARY

Professional Concierge / Doorman with enthusiastic experience in urban residential apartment building. Hospitable building host with history of running tight ship and cultivating mutually trusting relationships with residents. Dedicated to keeping residents and guests safe and secure and to delivering resourceful and solution-oriented service. Seeking new opportunities and experience.

Concierge at Forrest Solutions and Related, 2002. LL Holdings, 425 Park Avenue and Edison Hotel- Presently.

Greet, announce, and provide direction to residents and guests confidently and cordially upon entering the property.

Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner.

Document, secure and track mail, deliveries, and vendor services at designated areas.

Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Communicate resident concerns and incidents to property management and Public Safety Department.

Doorman, Douglas Elliman, 1990 – 1999, New York, NY

Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.

Observed outside area and entrance for safety and possible hazards, conducted ongoing inspection of sidewalks, cleared snow, ice and debris and reported serious hazards.

Designer's Assistant, George Constant Inc., 2003 -2015

Determined styles, size and arrangement of illustrations and graphics.

Submitted rough drafts to clients and management to gain approval.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Participated in several professional workshops, meetings and conferences.

401/65 Owners Corp award on hard work and design for roof deck.

DUTIES/SKILLS

Guest Services

Luggage Loading and Delivery

Basic Housekeeping Duties

Room Deliveries

Friendly, Positive Attitude

People Skills

Computer Skills

Languages: Spanish, Hungarian, German

EDUCATION AND TRAINING

Some College (No Degree)

St. Dominics College, (Overseas)

Interior Design

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