Donna Duchnick
**************@*****.***
Objective
To maintain a solid position that I can provide excellence and professionalism in all that is required of me. Assuring that excellence of skills and assistance is always maintained and supportive of the management. Seeking new knowledge to improve myself and to support the company and business needs.
Employment
Sept 2015-Jne 10, 2024 Security Guard Manager Praetorian USA
(BSIS Guard Card 1939781)
Maintaining security for customers with the highest ability and in a professional manner.
Screen all guests for proper passes and assure compliance with the needs of the client.
Provide excellence in maintaining security for private, small, and large events.
Good Communicator and respectful of others in all situations.
Events and security assignments including supervision of large and small groups.
Worked in many High Schools as security for multiple events.
Organization of guards for placement for the needs of the clients, scheduling, timesheets and knowledge of payroll and human resources.
Provided high-end security and advanced needs of client’s assignments.
Handling complicated assignments is a strong point as well as supporting the guards in their daily tasks.
Communication is key in maintaining strong services and to maintain solid work efforts as well as multi-tasking, which is always a supportive action.
Assisted in maintaining and quality of employee information for personnel.
Assisted with HR in assuring compliance of each employee as to proper documentation and other personal information.
Conducted interviews and onboarding, proper documentation including write ups and counseling of employees.
CPR Certified and HIPPA
Certified in Alzheimer and dementia (Worked at Meadows Napa)
1987-2005 Dept of Human Services City and County of SF
I worked with Cal-works, Food Stamps and Medi-cal, IHSS including job search and placement.
Maintained caseloads of 500 or more English/Spanish
Specialized in training clients in how to seek jobs and to maintain them.
Assisted clients in receiving housing vouchers through Section 8 and HUD.
I issued appropriate benefits and issued assistance with clients.
Special projects with the department and mayor’s office including training in INS and social security.
Fraud Investigator for Welfare Fraud, INS and Social Security
Worked with multiple organizations to assist with homeless clients, Aids groups, housing of families and veterans’ organizations.
Developed and monitored several programs for seniors and families.
Union steward and employee assist program
I worked within a multiple-cultural department and had several experiences with the homeless population, families, and children. Multiple ethnicities and cultures.
I worked with CPS and APS for years.
Education
City College of San Francisco
1984-1987 AS in General Education (Concentration in Medical Services)
Colorado Technical University
2010 -AA Degree in Business Admin.
2012 – Bachelor’s degree in criminal justice
2014- Master’s Degree Health Care Administration and Business
I have one more year to complete my PHD.
Communication and Leadership
I have created several types of training courses regarding communication and have created programs for City and County of SF.
Communication is the backbone of any company which, should be always utilized.
Leadership is one of my favorite activities in any organization. I have worked with very small and very large groups to ensure a strong connection with each employee. Leadership drives the overall success of any organization, especially when combined with communication.
Language: Some Spanish
Key Skills
Organization
Communication
Supporting employees and management
Respecting others
Driving success
Seeking Knowledge Daily
Microsoft Word, Excel, Power point, ADP, Quick books
Payroll, Worker Comp, Training, developing strong writing and presentations
Office management
Counseling services for clients in mental health services and financial services
References
George Patterson (Bus: EMT Casevacmed @yahoo.com (owner )707-***-****
Jean Rice Massage Therapist 707-***-****