Versatile Administrative Professional and Music Director

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605-***-****

Catonsville, MD 21228

HIGHLIGHTS OF PROFESSIONAL EXPERIENCE:

Grace Reformed Presbyterian Church, Baltimore, MD 2000 - Present

Music Director

Twenty-five years of diligently and professionally leading and directing all aspects of the music experience;

Manage the band, vocal team members, and sound technicians during weekly rehearsals and performances;

Create weekly PowerPoint presentations for church services and special occurrences;

Plan and organize yearly community concerts, monthly fellowship meetings, and special events;

Direct theatrical productions.

Baltimore Washington Medical Center - Labor & Delivery, Glen Burnie, MD, 2024-Present

Facilities Admissions Coordinator

Professionally greet, welcome, and direct patients and visitors in a labor and delivery unit;

Admit patients for triage, delivery and scheduled procedures, and assemble patient charts;

Collect patient information efficiently and correctly, and confirm all details are correctly recorded in computer;

Schedule patient procedures and ensure all relevant information is assembled in file for review;

Print patient prenatal records from various sources;

Operate multi-line call system to answer, screen, and forward calls to appropriate personnel.

CareFirst BlueCross BlueShield, Baltimore, MD, 1997 - 2003

Executive Administrative Assistant

Provided office operations oversight and administrative support to senior level executives;

Prepared, produced, and distributed information on behalf of senior executives;

Scheduled appointments, managed calendars, and coordinated meetings for senior executives;

Collected data from company databases and inserted information into Excel documents to be analyzed;

Phone Answering: answered, screened, and routed incoming calls;

Email Management: responded to and forwarded emails, as required;

Maintained all business files and records in an organized, efficient manner;

Researched technical issues to resolve member complaints;

Greeted and directed pharmaceutical representatives to appropriate executives.

EDUCATION / SKILLS:

BACHELOR OF ARTS: Calvin University, Grand Rapids, MI

PROFICENT IN: Microsoft Office - Word, Excel, PowerPoint & Outlook

Bethany Haywood

Administrative Professional

Executive Administrative Support Gate Keeper Logistics & Organization Customer Service

SUMMARY:

Highly organized and laser-focused self-starter with a skill set, including customer service and business administrative support expertise to top-tier executives. Also possessing practical knowledge in broad administrative support functionality, calendar management, and event planning, I am a motivated team player, able to quickly understand issues and attend to details while maintaining focus on the end result. Creative, resourceful, nimble, and collaborative, I operate with a strong sense of urgency and thrive in a fast-paced environment. A proven academic and professional achiever who possesses proficiencies that are essential to assist both executives and the organization meet their objectives.

Customer Service Client Account Support Calendar & Meeting Logistics

Successful Multi-Tasker Report Generation Critical Thinker

Problem Solver Leadership & Mentoring Dependable

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