Experienced Educator and Sales Professional with Leadership Skills
Resume:
Lorraine Marquess
Texarkana, Tx. 75501
********.********@***.*****.***
OBJECTIVE
Detail-oriented substitute teacher with over four years experience. Demonstrates proficiency with automated systems and electronic resources. Caring and qualified substitute teacher with experience teaching meaningful curriculum plans and developing young minds. Sales Agent with over 20 years marketing and product sales experience. Recognized as a decisive leader and excellent team player. Strong ability to work within teams and multi-task projects under strict deadlines. Demonstrated ability to provide leadership to an organization with a focus on revenue and product longevity. WORK EXPERIENCE
Bowie County SWCD
District Technician
New Boston, Tx.
January 2016-November 2025
Substitute Teacher
August 2012 - present
New Boston ISD New Boston, Texas
Plan, implement, monitor, and assess a classroom instructional program which is consistent with Board of Education goals.
Consistently receive positive teacher evaluations from students. Communicate objectives for all lessons, units, and projects to students. Instruct students through lectures, discussions, group activities, and demonstrations.
Insurance Agent
March 2007 - May 2012
Allstate Insurance Company New Boston, Texas
Insurance
Computed, recorded, and proofread data, records and reports. Performed heavy bank reconciliations and cash Wow statements. Worked closely with company executives to identify new business opportunities and routinely participated in the sales process. Managed policies and served as primary liaison between client and multiple I internal groups to ensure clarity of goals and quality and adherence to
deadlines. Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts. Complied with federal, state and company policies, procedures and regulations. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information.
Business Owner/Insurance Agent
June 1994 - February 2007
Marquess Insurance Agency Taylor, Michigan
Retained 86% of policyholders during annual renewal period. Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Called 150 warm leads each week to expand client base. Developed, implemented and monitored new underwriting guidelines for the agency. Promoted agency products to customers in person, on the telephone and in writing. Compiled coverage and rating information in an accessible format. Prepared necessary paperwork to process insurance sales and renewals. Pursued continuing education and training programs to continue professional development. Followed up with potential clients regarding online information requests. Presented and clearly explained insurance policy options to clients based on their needs and goals.
Developed productive working relationships with car dealers, loan processors and other business partners in the community. Researched coverage and premium options and supplied clients with the best coverage available. Developed life insurance and commercial
insurance leads to meet monthly sales targets.
EDUCATIOn
Master’s Degree, Marriage & Family Therapy
August 2020-December 2022
Touro University, Las Alimitos, Ca.
Bachelor's Degree, Psychology, Interdisciplinary Studies, June 2012 - May 2016
Texas A&M-Texarkana Texarkana, Texas
High School or equivalent,
June 1993
Cornerstone Academy Riverview, Michigan
Valedictorian
CERTIFICATION
Property & Casualty License
June 1994
State of MichiganAgent License
SKILLS
Business recovery and sustainability, Process development, Bank reconciliations
ConWict resolution, Complex problem resolution
Client acquisition, Social media marketing, Strategic planning. PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
Texas A&M-Texarkana Alumni Association
CAREER HIGHLIGHTS
Sales and Marketing
Increased annual gross sales by an average of 15% each year. Developed direct mass mailings which resulted in 30% growth of customer base. Reporting
Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting. Client Interface
Managed accounting close, accounts payable, and financial reporting for multiple clients. Data Verification
Checked figures,, postings and documents for correct entry, mathematical accuracy and proper coding. Organizational Development
Implemented strategy targeting high-profile clientele. Account Management
Managed over 75 large accounts for insurance agency. Successfully obtained new business within the insurance agency at a growth of 15% annually.
Contact this candidate