Susan Bassett
**** * ****** **. ******** Springs, CO 80907
***************@******.***
Professional Summary
Detail-oriented administrative professional with extensive experience in communications, office management, and stakeholder support. Skilled in scheduling, reporting, documentation, and providing seamless executive and team assistance. Recognized for maintaining professional communication, coordinating complex projects, and ensuring efficient office operations.
Core Skills
Calendar & Scheduling Management
Office Administration & Filing
Report Generation & Documentation
Professional Communication (Phone, Email, Mail)
Meeting & Event Coordination
Vendor & Supply Management
Data Entry & Workflow Tracking
Presentation & Training Materials Development
Experience
Grace and St. Stephen’s Episcopal Church – Colorado Springs, CO
Communications Director & Parish Secretary 2012 – 2025
Oversaw day-to-day office administration, including scheduling, correspondence, filing, and supply management.
Provided scheduling support to clergy and staff by booking meetings, coordinating events, and preventing conflicts.
Generated reports, tracked engagement data, and prepared presentations to support leadership decision-making.
Screened phone calls, routed inquiries, and maintained professional communication with parishioners, vendors, and community leaders.
Transcribed meeting minutes and created educational and communication materials for staff, volunteers, and external partners.
Communications Strategist & Content Creator – Multiple Clients
2012 – 2023
Developed reports, presentations, and content to support executive communication and training initiatives.
Coordinated meetings, managed deadlines, and ensured clear communication between clients and stakeholders.
Produced materials (presentations, reports, white papers) that streamlined information flow and simplified complex concepts.
Corporate Ink – Boston, MA
Vice President, Communications Strategy 1995 – 2011
Directed administrative and client service operations for $1M+ in annual billings, ensuring timely reporting and workflow tracking.
Managed scheduling, documentation, and internal team communication for 3–5 staff members and multiple clients.
Produced reports and presentations to support executive decision-making and client engagement.
Screened and routed client communication to ensure timely and accurate responses.