Multilingual Translator and Language Analyst with Medicare Knowledge

Endang Kartika Bong

**** *****: Cole ***-Pond ***-Dr.9225, Durham, Email: NC bongprae@27705 gmail.com Overview

Kartika for outstanding and Cartography, holds multinational analyzing a current is a highly analytical and intelligence and corporations Imagery experienced valid skills. TS/matters Interpretation, Fluent SCI in professional clearance Asia for in and various English, with North with with government Indonesian, multiple CI America, skills polygraph. spanning Esri consistently Malay, agencies. MOOCs across Javanese, completed Proficient recognized a broad and in in range Hakka. ArcGIS ArcGIS for her of She industries. Pro Pro excellence specializes for technologies. Spatial She in in work Data has interpreting Kartika worked Analysis, and Professional Experience

Instella Services LLC – Sugar Land, TX Jul 2025- Present Interpreter, Monitor, and Language Analyst

• • • • • • • Deliver proceedings, meetings. Monitor and Provide consistency Participate team Collaborate seamless Assist improvement, Stay learning Alta Indonesian Torden strict Language current performance in LLC accurate guidance and and documentation, multilingual adherence – Testing in with and with evaluate Tiverton, professional finance, training Services and quality and governmental and evolving client and Evaluator to real-technical interpreter support communication RI initiatives, – service confidentiality across Atlanta, satisfaction. reporting, time development. terminology, (part-to interpretation standards. sessions. consultations, entities, GA interpreters conduct performance time) and and standards. analysis legal cultural quality mutual professionals, government between on to nuances, of advanced assurance ensure understanding. interpretation Indonesian linguistic and interactions, or medical reviews, domain-interpretation activities and precision, staff, and specific English healthcare offer and to best cultural corporate support terminology, constructive in diverse practices environments, relevance, compliance, clients settings, through helping feedback Jan Aug to ethical 2022- and facilitate including 2023- service maintain continuous to corporate conduct, Feb enhance Jun 2023 legal 2025

• Bahasa Participated to Indonesian the analysis, Linguist and in a interpretation, Malaysian Analyst team of highly languages and skilled translation for linguists the U.S. of and Army classified analysts /JTF-foreign GTMO while intelligence at taking Naval a Station multifaceted in both Guantanamo oral and and disciplined written Bay, Cuba. approach Page 2

interpretation usage, Utilized and a wide handling duties range of in of classified a analytical professional material. skills and and timely abilities manner while while conducting adhering accurate to strict translation, policies regarding transcription, the access, and

Demonstrated dialects utmost ensure meticulous, integrity while performing a strong and detailed, respect ability translation and in to the successful think demanding and quickly interpretation results. and work understand environment assignments. all kinds while Performed of closely conversation, collaborating all responsibilities speech, with slang, the with team and the to Alta Language Services – Atlanta, GA Aug 2021- Jan 2022 Indonesian Testing Evaluator (part-time)

• • • • Administered process timelines Assessed tests. providing Designed objectives standards Ensured necessary complete or questions This is that the the and and precise conducted guidance and involved of that the performance all assessment meticulously maintaining both were examinees assessment. may score oral delivering and appropriate with have and results clarification within a a of reviewed fully arisen written high respectful candidates Before detailed, that understood the for level during reflect Indonesian the allocated administering to test of and help constructive, examinees' in professionalism the questions their both supportive them the exam. time language abilities. the test navigate frame. the level to oral questions and ensure testing test, and of accurate and assessments This the language I written verified efficiency. they environment. testing included and feedback are instructions components proficiency. that process, to clear, being This candidates, all on accurate, questions included available while their before of the language ensuring also and adhering they met to Indonesian ensuring address aligned the began. proficiency that required to with scheduled any the Provided that language testing concerns the they and True World Foods – Morrisville, NC Feb 2020 - Apr 2020 Account Executive

• • • Sustained evolving by opportunities Supplied seafood ensuring culinary Efficiently meticulously customer, on that aggressively time. may to This excellence needs a have that and and received commercial wide recorded. included the for nurtured arisen oversaw and pursuing range products growth expected preferences. and during of coordinating accounts. Provided the accurately relationships high-potential within offered entire order in quality these the Additionally, Focused transparent transaction fulfillment meet leads, entered logistics, competitive establishments. imported with the leveraging primarily existing customer highest monitoring and and I process proactively Japanese landscape. competitive delivery. clients on standards industry orders to meeting ensure inventory food by sought into trends, regularly products, pricing, of the that the freshness out levels, unique system, orders and and negotiated engaging including utilizing and developed demands and were ensuring promptly authenticity with fulfilled favorable market specialty of new them that Japanese addressing research correctly customer all to items terms to details understand support restaurants, and with to and any relationships were identify sushi-each the delivered issues their grade Nordstrom – Southpoint Mall - Durham, NC Nov 2019 - Jan 2020 Customer Service and Logistics (Seasonal)

• Efficiently and that retail each request stores received, across was processed, handled the nation. promptly and Utilized fulfilled and the both with existing online attention store and to telephone inventory detail. This orders to accurately involved from coordinating a complete diverse range orders, with of customers inventory ensuring Page 3

• • management meeting Worked demand as able Ensured compliance. handling, ensuring inventory to contribute collaboratively holiday customer that that and This management, all systems every presentation. corporate season. included to expectations. aspect the and with This extensive logistics adhering and of customer Regularly coworkers included the store-operation success teams to specific service, reviewed adapting strict to to of assist far ensure guidelines standards and the exceeded to and team in order different various that implemented during related are fulfillment. orders the consistently tasks roles expectations critical to were and as customer best By needed fulfilled periods responsibilities, working practices upheld set service, and by accurately of efficiently at increased providing the to the maintain order company. highest especially and and accuracy, activity. support delivered these level effectively, during standards, of in product quality areas on the I time, was such high- and Tandoor – Duke University - Durham, NC Sept 2018 - May 2019 Customer Service and Food Service Professional

• • • • • • Greeted moment professionalism, Oversaw with delivering Received and promptly Maintained thorough a Consistently This with Carried kitchenware meticulously safe making included care, health and out each they the customer inspections and quality, hygienic a detailed the regulations personalized culinary enforced both preparation maintained, guest entered monitoring courteously, highest fostering before and dining with orders cleaning experience before the stringent authenticity. standards and a opening and recommendations creating food establishment. polite, environment. a with ensuring to sense each tasks, serving protect handling attentiveness food that friendly, and service of of a including Paid spotless that cleanliness hospitality safety met of after the procedures, a close every Ensured the to and diverse well-closing practices ensure to environment high wiping and positive attention enhance aspect being and for range that precision, expectations the all that making kitchen down and of of plates, all attitude, store. our their to of all the cleanliness interactions that flavor Indian items glass customers. each service offering hygiene, Ensured dining utensils, reflected of creating surfaces, profiles, were guest cuisine, our met experience. knowledgeable standards and that customers. were and spotless feel the the a presentation, ensuring storage sanitizing welcoming the serving valued conducted customer’s high entire and throughout Served standards practices equipment. and that ready tables, advice dining atmosphere with appreciated. and food needs each for and the to on area of portion the and dish use, ensure the and Conducted menu establishment. cleaning utmost and beverages was establishment. contributing from preferences. sizes, kitchen selections, compliance crafted the various were to Katmai Government Services – Camp Lejeune, NC May 2017 – Apr 2019 Role Player – Part-Time Government Contract

• • Led both programs participants' Performed character effectively the linguistic practice roles that engage as communication a incorporated proficiency as role and needed, with model, instruction the demonstrating and language exemplifying practical skills cultural of the and and exercises, indigenous understanding. cultural the understand appropriate behaviors, awareness. immersive language its conduct Developed values, application experiences, to military and and and communication cultural within delivered and and specific government nuances contextual comprehensive cultural styles required learning employees, to contexts. help by language to the participants enhance focusing role. Took training on on Page 4

• • • Ensured contextual historical, effectively Delivered Evaluated that with Shared expressions, situational practical, and cultural supports the in-training that culturally accurate depth and participants' and usage. exercises competence. and participants their cultural respectfully knowledge cultural objectives Tailored and growth appropriate that factors constructive linguistic simulate references, not instructions and within and of only that the development. role ways. abilities, Indonesian the real-learned influence assessments requirements. from cultural Provided life to align cultural the scenarios, the language Ensured language, perspective framework. Indonesian with continuous of understanding, military the enabling use, that including cultural of language and performance guidance personnel’s a native participants ensuring environment, advanced and but speaker. and situational also that judgments language support to linguistic grasped participants apply Designed providing responses, to performance are their help its skills, fair, cultural and insights language can them objective, idiomatic conducted offering communicate achieve during significance into skills feedback the and training. fluency in social, aligned and Durham Technical Community College – Durham, NC Sept 2016 – Dec 2018 Marketing Communication – Work-Study Program

• • • • Guided ensuring to registration Worked FAFSA, complete consultations Managed timely student interactions, regulations. Assisted initiatives, engagement. help and students grants, new concerns, closely in they all applications, collaborating accurate planning process and office registration and enrolled scholarships, with understand prospective and helped communications, responses and and the escalated understand in with Financial offered executing status, students appropriate and prerequisites, students various to complex and campus loans. student Aid identify eligibility financial including financial departments courses through Office Guided tours cases inquiries. and course aid to requirements, aid incoming according to the students when assist apply workshops, incoming applications requirements, proper to Delivered necessary. students for ensure calls, through to additional registration students their and registration successful emails, exceptional in in meet Maintained the academic compliance and understanding funding and FAFSA and schedules. deadlines. procedures outcomes events, other other customer plans. process, sources. accurate with interested written and Assisted Provided and Provided institutional and for service, helping other applying records Durham increased documentation, with parties. one-student-personalized triaged them of for navigating on-Tech and student student financial one accurately focused federal and classes, ensuring resolved support the aid via FedEx Ground – Durham, NC July 2015 – Nov 2016

Package Handler – Shipping Company

• • • Managed adherence overseeing operations Supervised transport process, Ensured procedures. reduce that a via to wide were the the Promptly all local safety efficient loading transit warehouse range conducted and protocols, addressed of regional times, and flow warehouse routing in activities of and a while goods trucks. manner any ensure of ensuring operations, safety were through all Utilized that outgoing that conducted concerns aligned full shipments the a including variety compliance warehouse, packages, with and in strict of reach reported the package methods ensuring company's with from accordance their FedEx violations handling, receipt and destinations that strategies standards policies with they to logistics as dispatch, established were needed promptly and to and efficiently optimize coordination, procedures. and objectives. to maintain safety and ensuring the prepared securely. guidelines This routing and a that safe involved for all and Page 5

• working taking Exercised restricted transportation provided compliance corrective environment. specialized meticulous cargo. with of Followed legal action such training care and materials This to safety and all prevent included regulatory and attention to requirements. oversight accidents ensure conducting when and the to company-or safety team managing incidents. regular members of specific personnel, inspections, packages to guidelines ensure property, that providing contained that for and these the training the handling, dangerous packages environment. to team storage, are chemicals members, managed Additionally, and or in other and full Belk – Durham, NC Jun 2015 – Feb 2016

Sales Associate – Women’s Apparel

• • • • • Provided knowledge, through every Took management with ensuring Actively application savings thereby Oversaw that shopping demand Took that that updated consistency these they showcase financial charge responsibility interaction, options, driving product promoted items displays the that adhered an experience. areas of and with exceptional of upkeep of all procedures, credit are products all cash customer attentive were assisted financial selections, the to fostering to cash readily special for reflect cards, corporate and flow, brand's Monitor consistently handling the effectively, shopping with organization assistance. operations satisfaction available and discounts, including seasonal coupons, management loyalty and visual the inventory adherence standards offer responsibilities, application experience cleaned, and and align identity changes, cash loyalty Engage sales, ran tailored and of enhancing that levels and the with smoothly reconciliation, to and increasing and well-programs, and store the sales with execution new process, to recommendations. guidelines. marketing and promotional store retail organized, retail ensuring customers opening arrivals, floor, the and coordinate sales is overall objectives. customers and and of efficiently. always fitting deposit strategies, Designed sales the and ensured conversion and other and opportunities to brand accurate rooms, timely closing promotional displays understand well-visually preparation, incentives. Strived by and they and experience. offering stocked replenishment and rates. protocols. processing implemented appealing across drive benefited to overall to their exceed Educated events, with personalized all and customer various customers, unique Maintained safeguarding store a to fully of customer diverse while of enhance transactions, visually customers departments, stock, from environment. engagement. needs, maintaining service, range facilitating the strict expectations ensuring compelling the of guide promotions, on customer assets, of expert secure compliance available products. ensuring Regularly them Ensured the that while displays product at high- Holiday Inn Hotel – Oakbrook, IL Jan 2014- Mar 2014 Front Desk Representative

• • • Greeted interaction the Anticipated both were Reviewed requests, ensure check-moment guests met in that and process such or and aligned rooms and and guests received exceeded managed as hotel identified that room were with arrived, caters hotel staff. and upgrades guest appropriately corporate the that Demonstrated guests setting to arrivals, needs the any or with unique standards a concerns specific of positive blocked paying hotel confidence, needs a proactive accommodations, guests, were and tone special and of procedures. for addressed each professionalism, prepared responding attention approach their guest. stay in swiftly Provided and to advance. to and promptly VIP coordinated service, making and to and enhance a friendliness, Maintained warm and group ensuring a lasting effectively with and their check-that welcoming relevant a first ensuring overall smooth ins. guests’ to impression. Facilitated any departments experience. and that atmosphere expectations requests efficient every special from to from Page 6

Lord • • Diligently Verified details, operations Adhered secured, check protocols, and Taylor transactions. to guest and to ensure completed safeguarding and strict balanced – information, Oakbrook, a positive money-that Ensured all all cash hotel tasks handling records guest IL including drawers that assets outlined experience. all were procedures, financial and at names, on accurate the maintaining shift beginning addresses, operations managing checklists, and up accurate and to room were cash end ensuring date. rates, of conducted drawers financial This each that departure attention shift, with records. each in verifying compliance integrity item to dates, detail was all number and handled supported cash, with accuracy. Nov established credit of with guests, 2013 smooth card, Opened, precision. - and Dec and billing 2013 Sales Associate – Women’s Apparel

• • Education Greeted reflected feel procedures financial Actively recommendations enthusiasm facilitated customer application valued every listened transactions, the savings access and process meticulously, and company’s customer attended expertise to to and and customers and special satisfaction. secure innovative ensuring commitment with to following to discounts, from ensure a handling to professional, the understand they solutions Clearly Lord they moment to promotions, were of exceptional and find cash explained that able efficient, their Taylor’s the they and align to best enter preferences, other and fully service. the with and company products incentives, benefits capitalize the payment courteous their store. Created or needs, policies expectations, of methods, services such Executed on these demeanor, a available welcoming and as and offers, credit desires. to and procedures point-meet presenting deals. ensuring smooth guiding card environment of-Provided their sale applications, to customers daily needs. that options opening ensure tailored operations. each Introduced where with accurate and to interaction through enhance closing customers and the ArcGIS Pro Certifications

ArcGIS Pro Cartography June 2025

Spatial Data Science: The New Frontier in Analytics July 2025 The ArcGIS Imagery MOOC: Foundations and Frontiers Oct 2025 Johns Master Hopkins of Arts University in Global Security Studies May 2022 - Aug 2023 North Bachelor Durham Associate Carolina Technical of in Arts Arts Central in Community Political University Science College Aug Aug 2017 2015 - - May May 2019 2017 Page 7

Activities and Volunteer Experience

Summit Prison Ministry Mar 2025 - Present

Grace Ministry Jan 2024 – Present

Sort, pack, and distribute food at a pantry, including loading and unloading supplies for people in need. Durham Food Pantry July 2024 – 2025

Sort, pack, and distribute food at a pantry for those in need. You Can Vote May 2017

Sought and assisted new voters in registration for the upcoming state election. The Model United Nations Oct 2018

Represented India during deliberations.

Habitat for Humanity Nov 2017- Jan 2018

Assisted the Habitat store in loading and unloading items for resale, and managed store staff. Democracy Matters Feb 2018 - Dec 2018

Met and educated students about voting rights, laws, and justice. North Carolina Central University Law Firm Jan 2019 - May 2019 Prepared an extensive student loan debt research study project to find the best solutions for students in extensive debt.

Contact this candidate